Excellent customer service.
Service department does an exceptional job. Quality service, fair pricing and Audi trained technicians. Five Stars!
Service department does an exceptional job. Quality service, fair pricing and Audi trained technicians. Five Stars!
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by vincent
Service Price Transparency
Nov 16, 2023 -
Audi Burlington responded
Thank you for the 5-star rating! We're delighted to know you had an excellent experience with our service department at Audi Burlington! We strive for quality and fair pricing! Drive safely!
I got a last minute problem (check engine) and Derek have
seved me with priority and have fixed the problem perfectly. I am from Quebec and and it was very stressfull to have someone to fix the car rapidly a
seved me with priority and have fixed the problem perfectly. I am from Quebec and and it was very stressfull to have someone to fix the car rapidly as I was driving back north. The turbo was not responding anymore…
Very good service. Thanks :-)
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by Stephan
Service Price Transparency
Nov 10, 2023 -
Audi Burlington responded
Stephan, we're glad to know Derek and our team at Audi Burlington were able to assist you promptly. Safe travels back north!
Completed my service however had to return 2 weeks later
for low oil, also reported an issue with steering column which could not be identified. Was told it was my tires. All 4 tires have been replaced and
for low oil, also reported an issue with steering column which could not be identified. Was told it was my tires. All 4 tires have been replaced and aligned. Still have steering issue. So it was not a tire issue but the dealer ignored my concerns.
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by Adrienne Solari
Service Price Transparency
Nov 08, 2023 -
Audi Burlington responded
Hi Adrienne, Looks like you are scheduled to visit us on Friday so we can diagnose your steering issue. We understand it can be frustrating to return for multiple visits, the condition of your tires was preventing us from accurately identifying the problem you are experiencing. Now that they have been replaced we can help you. See you on Friday. Matthew Brickey - Service Manager
Great service.
Honest people. They sent me videos and photos of my car while they were working on it.
Honest people. They sent me videos and photos of my car while they were working on it.
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by Dap2000
Service Price Transparency
Nov 06, 2023 -
Audi Burlington responded
We're glad to know that you appreciated our transparent service at Audi Burlington! It's important for us that customers feel informed about their vehicle's care. Thanks for the positive feedback and we hope to see you again soon!
Very pleasant and helpful, everyone is friendly, and I
was very comfortable in the waiting area.
was very comfortable in the waiting area.
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by Richard ciardi
Service Price Transparency
Oct 23, 2023 -
Audi Burlington responded
Thank you for visiting Audi Burlington, Richard! We appreciate your kind comments and hope to serve you again in the future!
Great team all around, fast response, take care of
clients right away, loaner was available for the convenience, would not go anywhere else! Audi Burlington is the best
clients right away, loaner was available for the convenience, would not go anywhere else! Audi Burlington is the best
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by GL
Service Price Transparency
Oct 18, 2023 -
Audi Burlington responded
Hi GL! We're delighted to know that you had a positive experience with our team at Audi Burlington! We strive for fast responses and top-notch client care. Thanks for choosing us, we look forward to serving you in the future!
I was very well attended to first by Nicole who provided
wonderful service.. And when it came to registering the car, the boys were fantastic Jahdiel, Matheus, Lex and Mike . Audi is to be congratulated on
wonderful service.. And when it came to registering the car, the boys were fantastic Jahdiel, Matheus, Lex and Mike . Audi is to be congratulated on the success.
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by Paulo de Oliveira
Other Employees Tagged:
Nicoly Mandelli, Brian, Jahdiel, Matheus, Lex and Mike
Oct 16, 2023 -
Audi Burlington responded
Paulo, it's great to know that Nicole, Jahdiel, Matheus, Lex, and Mike provided you with such a positive experience. We appreciate your kind words and look forward to assisting you again in the future! - Audi Burlington
Derek, service advisor, was a pleasure to work with.
He kept me informed and updated on the work being done on my Audi a4. He explained all work being done. During the time I waited for my wife to pick
He kept me informed and updated on the work being done on my Audi a4. He explained all work being done. During the time I waited for my wife to pick me up, all the people in the sales area were polite and enjoyable to talk with.
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by p.macdonnell
Service Price Transparency
Oct 06, 2023 -
Audi Burlington responded
Thank you for the 5-star rating! We're happy to know that Derek and the rest of our team at Audi Burlington were able to provide you with such a positive experience! We appreciate your feedback and see you next time! Safe travels in your Audi A4!
Unlike other dealerships, service is friendly and
attentive and you won’t burn your whole day waiting for your vehicle on simple things like an oil change.
attentive and you won’t burn your whole day waiting for your vehicle on simple things like an oil change.
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by Jerob1974
Service Price Transparency
Oct 04, 2023 -
Audi Burlington responded
We're glad to know you found our service at Audi Burlington friendly and efficient. We always aim for a seamless experience! Thanks for the review! We'll see you next time. Safe travels!
Excellent service competent people and not pushy giving
good suggestions. Dealership very civilized and very friendly.
good suggestions. Dealership very civilized and very friendly.
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by Yannis ioannides
Service Price Transparency
Sep 29, 2023 -
Audi Burlington responded
Hey Yannis, we appreciate your positive feedback and shoutout to our team at Audi Burlington! We hope to serve you again in the future. Safe travels!