Derek Brodeur
Derek Brodeur at Audi Burlington

Derek Brodeur | Page 24

Audi Service Advisor

Audi Burlington

62 Cambridge St
Burlington, MA 01803

4.9
435 Reviews
4.9

435 Reviews

Write a Review

435 Reviews of Derek Brodeur

August 02, 2022

Dealership Rating
Employee Rating

These guys are a first class service organization, especially Derek. Everything you would want from a high end auto experience. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Brodeur

Aug 03, 2022

Audi Burlington responded

Thank you for the excellent review, Ken! We appreciate you trusting Derek & the Audi Burlington team with your service needs and look forward to seeing you next time. Take care!

August 01, 2022

Dealership Rating
Employee Rating

The professionals were courteous, attentive and responsive. Thank you very much. I have nothing else to say. More

by Matt G
Customer Service
Friendliness
Recommend Dealer
Yes
Aug 02, 2022

Audi Burlington responded

Hi Matt, thank you for sharing your review! We look forward to seeing you next time at Audi Burlington!

July 29, 2022

Dealership Rating
Employee Rating

They understood the urgency of my situation and asked to bring my car right away. Got fixed More

by Ghernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2022

Audi Burlington responded

It makes us happy to hear that we helped take care of your issue quickly! We hope that you continue to have five-star experiences at Audi Burlington in the future! Thank you!

July 28, 2022

Dealership Rating
Employee Rating

The first year service this morning for my Audi Q8, the process of intake and service was efficient. Derek kept us informed of the progress. The car was washed and clean and sales team also helped me to se More

by Jayagoyal
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 29, 2022

Audi Burlington responded

We're pleased that you feel confident coming to Derek for your Audi Q8 service! Thank you for being part of the Audi Burlington family!

July 21, 2022

Dealership Rating
Employee Rating

Continued excellent service. Video service evaluation which is texted to you really helps out the service experience More

by Sdl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2022

Audi Burlington responded

Thanks for the five stars! We hope to see you back here at Audi Burlington for all of your future automotive needs!

July 15, 2022

Dealership Rating
Employee Rating

Courteous, on time, great facilities. Work was done as expected. Proactive follow up before and after service. More

by Ash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2022

Audi Burlington responded

Thank you for the positive feedback about your recent experience with the Audi Burlington team! We appreciate your business and hope you'll be visiting us again in the future!

July 12, 2022

Dealership Rating
Employee Rating

I was a first time car buyer, and Ali was super helpful in walking me through the process, and weighing the pros and cons of various vehicles. The whole process was easy, enjoyable and seamless! It was als More

by rebecca.c.bratt
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ali Mohajer

Jul 12, 2022

Audi Burlington responded

Thank you for your 5-star review. We appreciate the opportunity to earn your business. Enjoy your new vehicle. - Audi Burlington

July 07, 2022

Dealership Rating
Employee Rating

They were very nice through all the processes, Nicoly helped us showing every single details from beginning to end. More

by Bensu
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Savage , Nicoly Mandelli

Jul 11, 2022

Audi Burlington responded

Thank you for the excellent feedback about your recent experience with the Audi Burlington team! We hope we have the privilege of serving you again in the future!

July 07, 2022

Dealership Rating
Employee Rating

Excellent customer service by Derek Brodeur. I appreciated the movie the technicians took explaining the problem, with commentary too. Very impressive! More

by Very Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2022

Audi Burlington responded

We appreciate you taking the time to leave Derek a great review! We look forward to seeing you again at Audi Burlington! Thank you!

July 07, 2022

Dealership Rating
Employee Rating

I took my car in to have a major service done and Ray took incredible care of me. He was super transparent and communicated with me throughout the whole process. The car was back in the estimated time an More

by cgiersch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi , Gary Carman, Kelly Mullaney, Raymond Hebert

Jul 08, 2022

Audi Burlington responded

We understand it's never easy to have major service, but we're glad that Ray could make it a bit easier! Thank you for leaving us the wonderful five-star review! - Audi Burlington

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