My Q7 had an issue that even the Audi regional reps could
not figure out, Matt Brickey The service manager asked me to have confidence in his top tech Jason, they solved an obscure issue with a small drain l
not figure out, Matt Brickey The service manager asked me to have confidence in his top tech Jason, they solved an obscure issue with a small drain located behind the dashboard that was connected improperly during manufacturing, their expertise is amazing but beyond that they handled me in a way that made me feel as if I was a valued customer despite the fact that I I am fanatical about my car and checked in with them far more than I’m sure they wanted me to, enormous thumbs up to Matt Brickey and his team!
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by matt.schulman
Other Employees Tagged:
Jim Parolisi
, Gary Carman, Kelly Mullaney, Matt Brickey
Sep 07, 2022 -
Audi Burlington responded
Matt, Jason, and the team all appreciate the great feedback and five-star rating, Matt! We're so happy we could take care of your Audi Q7 in our service center, and we hope that you continue to visit us for all your automotive needs! Thank you! - Audi Burlington
I purchased my Audi at Audi Burlington and have had my
car serviced by them for the past 9 years. I have been very happy with this arrangement.
car serviced by them for the past 9 years. I have been very happy with this arrangement.
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by joanala180
Sep 06, 2022 -
Audi Burlington responded
We're so grateful to have you as a part of the Audi Burlington family! It means the world to us to know that you have had five-star service visits and that we continue to earn your business! Thank you for being our customer!
The service department is outstanding and my service
writer is always response and caring .
Derek is one of the best people !!
writer is always response and caring .
Derek is one of the best people !!
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by Bob
Sep 01, 2022 -
Audi Burlington responded
We appreciate you leaving our service team your five-star review, Bob! Derek and Audi Burlington look forward to seeing you again! Thank you!
I appreciated the utmost professionalism and care each
person I spoke to when I brought my car in for service. Derek stood out the. He kept me updated and was cordial..
person I spoke to when I brought my car in for service. Derek stood out the. He kept me updated and was cordial..
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by Audiking
Aug 31, 2022 -
Audi Burlington responded
Thank you for the five-star review! It means a lot to hear we've provided such great care to you! We look forward to assisting you again in the future! - Audi Burlington
Everything was good from start to finish they let me know
what was going on and called when it was ready no problems at all
what was going on and called when it was ready no problems at all
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by Jamesmarcie33
Aug 30, 2022 -
Audi Burlington responded
Thank you for sharing your experience! We appreciate the positive feedback and hope to see you again next time here at Audi Burlington!
I had no issues scheduling my appointment and had great,
easy, fast, thorough and professional service!!
easy, fast, thorough and professional service!!
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by Christina
Aug 24, 2022 -
Audi Burlington responded
We're glad you had an easy service experience at Audi Burlington, Christina! Thank you for rating us five stars!
Very professional team, attentive and overall very nice
experience, knowledgeable , Derek was outstanding person Thank you!
experience, knowledgeable , Derek was outstanding person Thank you!
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by Lvogeti
Aug 24, 2022 -
Audi Burlington responded
Thanks for the five stars! We're honored to hear that Derek could assist you during your visit with us here at Audi Burlington. We hope to see you back!
Fantastic Service and Process All Around From Scheduling,
To Drop Off, The Updates And The Pickup.
To Drop Off, The Updates And The Pickup.
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by SM
Aug 24, 2022 -
Audi Burlington responded
Thank you for the wonderful review! We appreciate you trusting the Audi Burlington team with your business and look forward to serving you again next time!
On time, quick drop off and pick up process.
Good communication. Polite employees. No upselling
Good communication. Polite employees. No upselling
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by Boyd_robyn
Aug 23, 2022 -
Audi Burlington responded
We're pleased your service visit was worthy of a five-star rating! Thank you for being an Audi Burlington customer!
Very happy with customer service.
Derek is very easy to deal with. Love my Q5
Derek is very easy to deal with. Love my Q5
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by Mary
Aug 16, 2022 -
Audi Burlington responded
Hi Mary, thanks for the five stars! We're glad to hear that Derek could assist you during your visit with us. We hope to see you back! -Audi Burlington
Aug 17, 2022 -
Mary responded
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