Derek Brodeur | Page 31

Excellent service by Derek, appreciated the efficiency of the process and the communication - Thank You the process and the communication - Thank You More

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Always an excellent service experience. Derek and the rest of the staff are a pleasure to work with. I drive over 100 miles to service my car at Audi Burlington and I’m more than happy to do so!! rest of the staff are a pleasure to work with. I drive over 100 miles to service my car at Audi Burlington and I’m more than happy to do so!! More

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i brought my car in for annual maintenance. After checking thun said that 3 of my tires were worn that at some time i will need to replace them. This was done via a video to my phone. there was no checking thun said that 3 of my tires were worn that at some time i will need to replace them. This was done via a video to my phone. there was no pushing for immediate replacement. They said maybe i’d may want to think about it I questioned cost and had all 4 tired replaced. i feel safer now driving my car. Thanks to Audi service men for showing me the issue and letting me make the decision More

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The service was well done and the wait very reasonable. Very easy to schedule online. The service listen to all of my comments beforehand and every issue was addressed. I am very happy!! Very easy to schedule online. The service listen to all of my comments beforehand and every issue was addressed. I am very happy!! More

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Clean, courteous staff, and they took my service order seriously (issue with trunk making noise). seriously (issue with trunk making noise). More

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Excellent customer service experience. Called to confirm that parts were on order and again once parts arrived. Kept me in the loop, much appreciated. that parts were on order and again once parts arrived. Kept me in the loop, much appreciated. More

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Derrick was very helpful in resolving my problems and rescheduling a second visit to complete the service. rescheduling a second visit to complete the service. More

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Prompt service. Knowledgeable staff. Clean, safe and welcoming waiting area. Will return for future services. welcoming waiting area. Will return for future services. More

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Professional kind and considerate service received from Derek. Ready when promised and no sale pressure for additional services but provided it as an option. Derek. Ready when promised and no sale pressure for additional services but provided it as an option. More

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My service advisor Jim listened to my concerned and addressed them all. My concerns were entered on the work order addressed them all. My concerns were entered on the work order More

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