Derek Brodeur
Derek Brodeur at Audi Burlington

Derek Brodeur | Page 39

Audi Service Advisor

Audi Burlington

62 Cambridge St
Burlington, MA 01803

4.9
435 Reviews
4.9

435 Reviews

Write a Review

435 Reviews of Derek Brodeur

August 04, 2021

Dealership Rating
Employee Rating

I was there for the regular car check up, I found staffs were friendly, location is great, service was good, waiting room were comfortable, very nice experience. More

by Lynn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi

Aug 04, 2021

Audi Burlington responded

We are so happy our Audi Burlington team earned your five stars. Thanks, Lynn!

August 03, 2021

Dealership Rating
Employee Rating

Great customer service! The process was seamless from dropping off to pick up! Love Burlington Audi More

by TM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Audi Burlington responded

This is a fantastic review! Thanks from the entire team at Audi Burlington!

July 30, 2021

Dealership Rating
Employee Rating

Very courteous and professional! Audi Burlington mechanics found the cause of a rattle I asked them to chase, it was because of a suspension component - safety item. It’s fixed! More

by James Kuhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

Audi Burlington responded

James, We're so happy our team could help! Thank you for the awesome five-star review! – Audi Burlington

Aug 02, 2021

James Kuhn responded

I love this car, and you keep it running for me!

July 28, 2021

Dealership Rating
Employee Rating

Audi had my car for 3 weeks and Derek was extremely helpful during this protracted period in trying to get repairs covered by a 3rd party which we successfully did. The repair costs were just under $30 More

by smlattanzi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 28, 2021

Audi Burlington responded

Thank you for taking the time to share your experience working with Derek and our team. We appreciate your patience and are happy all of your issues were taken care of. -Audi Burlington

July 21, 2021

Dealership Rating
Employee Rating

The staff and service at Audi Burlington is professional, timely, and extremely efficient. The loaner car service is extremely helpful and makes having my car services less stressful. My car was delivered More

by SD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi

Jul 22, 2021

Audi Burlington responded

This is so great to hear! Our customers are so important to us, so it means a lot when they enjoy their experience with us. We look forward to seeing you again at Audi Burlington.

July 17, 2021

Dealership Rating
Employee Rating

My experience with the service center was excellent!! Everyone was extremely courteous and helpful. I was kept up to date with the progress and the drop off and pick up of the car was seamless. I greatly More

by rfam275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi

Jul 19, 2021

Audi Burlington responded

This review is so great to see! Thank you for your five stars and positive feedback! – Audi Burlington

July 16, 2021

Dealership Rating
Employee Rating

Making the appointment, knowing the car history, and getting the work done was excellent. They service all customers needs well. I would recommend Herb Chambers Audi. More

by Chasjgreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2021

Audi Burlington responded

We appreciate the shoutout to our team! It's great to hear their hard work has helped you have a positive experience! We'll see you at your next appointment at Audi Burlington!

July 16, 2021

Dealership Rating
Employee Rating

$1700 on new tires and in return I got half my car washed and zero of the inside cleaned. The valet crew took the loaner car before I had removed both of my car seats….. More

by Mtbock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi

Jul 16, 2021

Audi Burlington responded

Thank you for your honest feedback. We will present this information to our team and look forward to providing five-star care to you next time! - Audi Burlington

July 14, 2021

Dealership Rating
Employee Rating

Although I bought two Audis (a Q5 and an A4) from this dealership in the past 12 months, this was my first service appointment. I was pleased with Jim’s and the service team’s responsiveness to my needs a More

by bkl517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi

Jul 14, 2021

Audi Burlington responded

We appreciate your positive feedback! Thanks for being an Audi Burlington customer!

July 14, 2021

Dealership Rating
Employee Rating

Consistently great dealership. I brought my car in for a check up - they got to work and advised me on what needed to be done - it was done quickly and done well - Gary did a great job keeping me informed a More

by wshaffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary in service

Jul 14, 2021

Audi Burlington responded

Thank you for the positive feedback about your recent visit to Audi Burlington!

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