Everyone, especially ray, was extremely responsive. I was
faced with a suddenly undrivable car and needing to leave town almost immediately at end of their wok day on a Saturday. They took my car, gave me a
faced with a suddenly undrivable car and needing to leave town almost immediately at end of their wok day on a Saturday. They took my car, gave me a loaner & by time I returned the next week my car was ready to go after a major repair.
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by Douglas.Phillips 94
Other Employees Tagged:
Ray
Aug 24, 2021 -
Audi Burlington responded
Thank you for taking the time to share this experience, Douglas! We're glad we could ensure your trip out of town went smoothly. Thanks for trusting Audi Burlington with your business and please don't hesitate to reach out if we can be of service to you again in the future!
Kelly and the team were extremely helpful in making sure
we had a loaner car while waiting for the part to arrive that was needed to fix the blower.
we had a loaner car while waiting for the part to arrive that was needed to fix the blower.
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by Kristin
Aug 23, 2021 -
Audi Burlington responded
Thank you for the great review, Kristin! We're happy Kelly could help you have a positive service visit at Audi Burlington!
Good service and great communication during the process
that kept me informed.
that kept me informed.
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by Prates14
Aug 23, 2021 -
Audi Burlington responded
Thank you for your kind review and rating! We're happy to hear we made this a positive visit and we look forward to seeing you at your next appointment! - Audi Burlington
Service was above and beyond as usual. Derek provides
regular updates throughout the day. Thanks
regular updates throughout the day. Thanks
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by Beth
Aug 19, 2021 -
Audi Burlington responded
It's our pleasure to serve you, Beth! Thank you for trusting Derek and the Audi Burlington team with your service needs. We look forward to your next visit!
Super service and always professional. Very quick on
service. Cleaned my car after service, really appreciated that.
service. Cleaned my car after service, really appreciated that.
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by O’B
Aug 16, 2021 -
Audi Burlington responded
Thank you for taking the time to review your recent visit with us! We're thankful to have you as an Audi Burlington customer and we look forward to seeing you next time!
I had the 40k/4 year service performed on.my Audi A4
today at Audi Burlington. The service writer Kelly was very courteous, diligent and efficient in handling the check in process and recording the deta
today at Audi Burlington. The service writer Kelly was very courteous, diligent and efficient in handling the check in process and recording the details. She kept me informed several times of the progress, and when she needed extra input from me. The service work was performed flawlessly, and with Kelly explaining everything that was done. I am very impressed by their customer service, attention to detail and quality of work. And they follow up about any concerns after the service. It was a job well done!
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by Artemus Ruggerio
Aug 16, 2021 -
Audi Burlington responded
Thank you for this fantastic feedback, Joe! We appreciate you trusting Audi Burlington with your A4 and are thrilled to hear that Kelly and the team made your experience with us a great one. Thanks again for your kind words - we appreciate your support and hope to see you again next time!
I liked the continuous updates on the status of the
repairs.
repairs.
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by Kumsal
Aug 16, 2021 -
Audi Burlington responded
We appreciate your positive feedback! We appreciate you trusting the Audi Burlington team with your vehicle's repairs and hope we can be of service to you again in the future. Take care!
Prompt service. Excellent communication with customer.
Fair prices. Comfortable waiting area. We have used Audi Burlington for many years for car sales and service and always have excellent experience.
Fair prices. Comfortable waiting area. We have used Audi Burlington for many years for car sales and service and always have excellent experience.
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by Jhigham
Aug 13, 2021 -
Audi Burlington responded
Thank you for trusting Audi Burlington with your sales and service needs! We're truly grateful for all of your support over the years and we look forward to your next visit!
Service was great. People were professional. Appt was on
time. Would highly recommend this dealership
time. Would highly recommend this dealership
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by Lesliecampbell26
Aug 10, 2021 -
Audi Burlington responded
Thanks for choosing Audi Burlington! We appreciate you sharing your positive experience with our service team!
Excellent service. Professional. Courteous. Knowledgeable
. Always go out of their way to help. Best service department in state.
. Always go out of their way to help. Best service department in state.
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by dr.mikepellegrini
Aug 10, 2021 -
Audi Burlington responded
Thank you for this kind review and five-star rating! We're glad to hear the Audi Burlington team made this a positive service visit and look forward to seeing you next time!