Derek Brodeur
Derek Brodeur at Audi Burlington

Derek Brodeur | Page 38

Audi Service Advisor

Audi Burlington

62 Cambridge St
Burlington, MA 01803

4.9
435 Reviews
4.9

435 Reviews

Write a Review

435 Reviews of Derek Brodeur

August 23, 2021

Dealership Rating
Employee Rating

Everyone, especially ray, was extremely responsive. I was faced with a suddenly undrivable car and needing to leave town almost immediately at end of their wok day on a Saturday. They took my car, gave me a More

by Douglas.Phillips 94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray

Aug 24, 2021

Audi Burlington responded

Thank you for taking the time to share this experience, Douglas! We're glad we could ensure your trip out of town went smoothly. Thanks for trusting Audi Burlington with your business and please don't hesitate to reach out if we can be of service to you again in the future!

August 22, 2021

Dealership Rating
Employee Rating

Kelly and the team were extremely helpful in making sure we had a loaner car while waiting for the part to arrive that was needed to fix the blower. More

by Kristin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi , Kelly

Aug 23, 2021

Audi Burlington responded

Thank you for the great review, Kristin! We're happy Kelly could help you have a positive service visit at Audi Burlington!

August 21, 2021

Dealership Rating
Employee Rating

Good service and great communication during the process that kept me informed. More

by Prates14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Audi Burlington responded

Thank you for your kind review and rating! We're happy to hear we made this a positive visit and we look forward to seeing you at your next appointment! - Audi Burlington

August 19, 2021

Dealership Rating
Employee Rating

Service was above and beyond as usual. Derek provides regular updates throughout the day. Thanks More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2021

Audi Burlington responded

It's our pleasure to serve you, Beth! Thank you for trusting Derek and the Audi Burlington team with your service needs. We look forward to your next visit!

August 14, 2021

Dealership Rating
Employee Rating

Super service and always professional. Very quick on service. Cleaned my car after service, really appreciated that. More

by O’B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi

Aug 16, 2021

Audi Burlington responded

Thank you for taking the time to review your recent visit with us! We're thankful to have you as an Audi Burlington customer and we look forward to seeing you next time!

August 13, 2021

Dealership Rating
Employee Rating

I had the 40k/4 year service performed on.my Audi A4 today at Audi Burlington. The service writer Kelly was very courteous, diligent and efficient in handling the check in process and recording the deta More

by Artemus Ruggerio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi, Adnan Sehovic , Kelly Mullaney

Aug 16, 2021

Audi Burlington responded

Thank you for this fantastic feedback, Joe! We appreciate you trusting Audi Burlington with your A4 and are thrilled to hear that Kelly and the team made your experience with us a great one. Thanks again for your kind words - we appreciate your support and hope to see you again next time!

August 13, 2021

Dealership Rating
Employee Rating

I liked the continuous updates on the status of the repairs. More

by Kumsal
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 16, 2021

Audi Burlington responded

We appreciate your positive feedback! We appreciate you trusting the Audi Burlington team with your vehicle's repairs and hope we can be of service to you again in the future. Take care!

August 12, 2021

Dealership Rating
Employee Rating

Prompt service. Excellent communication with customer. Fair prices. Comfortable waiting area. We have used Audi Burlington for many years for car sales and service and always have excellent experience. More

by Jhigham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2021

Audi Burlington responded

Thank you for trusting Audi Burlington with your sales and service needs! We're truly grateful for all of your support over the years and we look forward to your next visit!

August 09, 2021

Dealership Rating
Employee Rating

Service was great. People were professional. Appt was on time. Would highly recommend this dealership More

by Lesliecampbell26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2021

Audi Burlington responded

Thanks for choosing Audi Burlington! We appreciate you sharing your positive experience with our service team!

August 09, 2021

Dealership Rating
Employee Rating

Excellent service. Professional. Courteous. Knowledgeable . Always go out of their way to help. Best service department in state. More

by dr.mikepellegrini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2021

Audi Burlington responded

Thank you for this kind review and five-star rating! We're glad to hear the Audi Burlington team made this a positive service visit and look forward to seeing you next time!

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