Dealership Experience
3 yrs, 10 mos
Languages Spoken
English
161 Reviews
Write a Review161 Reviews of Derek Duncan
July 27, 2021
Great working with Holm Buick GMC. They quickly fixed my vehicle correctly the first time at a fair price. The value of working with a quality and well trained staff like Holm Buick GMC has in place is pric vehicle correctly the first time at a fair price. The value of working with a quality and well trained staff like Holm Buick GMC has in place is priceless. More
Other Employees Tagged: Jamie Hughes, Lucas Luchsinger, Jamie Disney , Staton Diehl, Kent Kratzer, Jeff Ryan, Cedric Salas, Janis Smischny, Gavin Sutton
July 24, 2021
I bought a Buick Enclave not even a month ago and have already had so many issues with it. I was told when buying it was “thoroughly checked over by our department” well that’s not true because they sold already had so many issues with it. I was told when buying it was “thoroughly checked over by our department” well that’s not true because they sold me a car that had a major issue with it that had to be repaired. Cost 1000 which I said I was not paying for since they sold me a a damaged car. Now 2 weeks after that repair my engine light is on again and I now have a bad O2 sensor. So I’ve had nothing but problems since purchasing this car and feel very disappointed in what they sold me. I want to get rid of the car immediately. More
Other Employees Tagged: Jamie Disney
July 16, 2021
Great service, but took slightly longer than expected for oil change and tire rotation. People were friendly and they were able to schedule us on short notice. oil change and tire rotation. People were friendly and they were able to schedule us on short notice. More
July 13, 2021
Everyone was friendly, professional and got the job done very quickly. I was able to get my Ram 1500 repaired in good time, and didn't have to wait 2 or3 weeks for it. very quickly. I was able to get my Ram 1500 repaired in good time, and didn't have to wait 2 or3 weeks for it. More
Other Employees Tagged: Jeff Crawford, Arthur Jones, Lacy Laffitte, Wayne Wells
July 07, 2021
The Holm Service Team is super friendly. They got me right in for a tire fix with very little wait time. If you are in Salina & need service go see Wayne & his staff. right in for a tire fix with very little wait time. If you are in Salina & need service go see Wayne & his staff. More
Other Employees Tagged: Wayne Wells
June 02, 2021
It was a pleasant experience going to the service department for a change. They were knowledgeable and friendly. Will definitely bring the car back for more service when it’s needed. department for a change. They were knowledgeable and friendly. Will definitely bring the car back for more service when it’s needed. More
Other Employees Tagged: Jeff Crawford
May 12, 2021
Overall the service department does well. This particular experience was with a part that we've already had replaced the shroud around the driver's seat. We were informed that we were in correctly getting an experience was with a part that we've already had replaced the shroud around the driver's seat. We were informed that we were in correctly getting and out of the car which was causing the cushion to wear and the driver's weight was being supported with the plastic shroud causing it to break. The cost to replace all necessary parts of approximately $750. Frustrated that we're going to have to continue replacing this part if we don't have the seat cushion replaced with a higher density foam. It's unfortunate that GMC is have this issue with other model vehicles and you think there'd be a fix for it. My 2011 Ford F-150 seat cushion is compressed but doesn't affect any of the plastic shrouding around the base of the seat. My personal opinion is the quality of the parts that GMC uses. We've decided to go ahead and move forward to having the parts replaced because we really have no other choice. This will affect our future decisions on purchasing any GMC vehicles. More
Other Employees Tagged: Jeff Crawford, Arthur Jones, Lacy Laffitte, Janis Smischny, Wayne Wells
April 14, 2021
Great service dept.went in for oil change was very impressed by Jamie Disney that met me and took me home while service was done came back on Friday and bought a different SUV had a 2008 GMC Arcadia s impressed by Jamie Disney that met me and took me home while service was done came back on Friday and bought a different SUV had a 2008 GMC Arcadia since I bought it new from Ralph Bennett loved it for 13 years been thinking of getting a different one for a long time after meeting Jamie Disney went ahead and did it.She is a great salesperson and super nice and funny very informative answered all my questions More
Other Employees Tagged: Mike Bettles, Tim Holm, Jamie Disney , Lacy Laffitte, Cedric Salas, Janis Smischny
April 07, 2021
Everyone was friendly and professional, excellent service. I was pleased with the explanation of the service and will be back, nice place to wait for vehicle. service. I was pleased with the explanation of the service and will be back, nice place to wait for vehicle. More
February 20, 2021
Great quality, fast & friendly service! Could not ask for better people, you can see quality is a goal throughout the whole business & team. Very pleased! for better people, you can see quality is a goal throughout the whole business & team. Very pleased! More
Other Employees Tagged: Lacy Laffitte, Wayne Wells