Derek Duncan
Derek Duncan at Holm Buick GMC
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Derek Duncan | Page 14

SERVICE CONSULTANT

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

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4.8
166 Reviews

Dealership Experience

3 yrs, 11 mos

Languages Spoken

English English

4.8

166 Reviews

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166 Reviews of Derek Duncan

January 07, 2022

Dealership Rating
Employee Rating

Friendly service and prompt service, Everything was taken care of in a very timely manner. More

by dandan9413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 05, 2022

Dealership Rating
Employee Rating

Excellent and prompt service! When this dealership says they will do something, it happens…..and when they say it will happen! More

by MCDANJAM73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 02, 2022

Dealership Rating
Employee Rating

Friendly service, we get taken care of in a very timely manner, everything is checked over and they recommend what needs taken care of. More

by Patty Struble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Lacy Laffitte, Janis Smischny

December 08, 2021

Dealership Rating
Employee Rating

The Representative Derick was awesome was able to get me in right away. Service dept did well. More

by GRACE.COCHRAN2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 08, 2021

Dealership Rating
Employee Rating

Oil change went from 39bicks to 71. Rotated tires without asking looking for some place else to get my work done.s More

by KKIRK4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Dec 10, 2021

Holm Buick GMC responded

We apologize the included services were not clearly communicated before being performed. Lucas and the his team are committed to creating a quality experience based on trust so your review will help us achieve that goal. We do find our pricing to be very competitive and encourage folks to check our our service page for money saving coupons on routine maintenance! Thanks again for your time and insight!

December 08, 2021

Dealership Rating
Employee Rating

Great Customer Service. I really liked the service writers in the service department. I was impressed with everyone. More

by JSMISCHNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Lacy Laffitte, Janis Smischny

November 25, 2021

Dealership Rating
Employee Rating

When new tires went bad way to early, Lucas helped solve the problem. Thank you. More

by bmacpo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger

November 23, 2021

Dealership Rating
Employee Rating

Great personality, courtesy with professional manners make you feel welcome and like family as well. More

by gijoehardcorejoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Lacy Laffitte, Janis Smischny

November 19, 2021

Dealership Rating
Employee Rating

The repair on my used vehicle was done free of charge since I was within 30 days of purchase. I was very happy with that. My only complaint was lack of communication on the length of time the repair to More

by LINDEMANNK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 12, 2021

Dealership Rating
Employee Rating

Derek did a great job getting me scheduled into a check up and Delivered it complete earlier than expected. More

by MMCMAHON6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lacy Laffitte, Janis Smischny

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