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Derek Duncan
460 Reviews
Dealership Experience
5 yrs, 10 mos
Languages Spoken
English
460 Reviews
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460 Reviews of Derek Duncan
March 31, 2023
Great dealership in town! Excellent customer service and very knowledgeable technicians! Definitely worth the experience and will definitely bring my vehicle back for further Excellent customer service and very knowledgeable technicians! Definitely worth the experience and will definitely bring my vehicle back for further services. More
by Mr.Alston
Verified Customer
March 17, 2023
The experience at Holm Salina, Kansas was the best. I had a check engine light come on my 2007 Cadillac DTS. I tried some local mechanics, but they could not find the problem. I live about an hour from I had a check engine light come on my 2007 Cadillac DTS. I tried some local mechanics, but they could not find the problem. I live about an hour from the dealership, the drive was well worth the time. Mason assured me that they would be very diligent and check everything out. Dorian A. and Derek D. the mechanics worked their magic and found the problem, and after a little over an hour they had the problem solved. My car is running better than ever, and the gas mileage is fantastic. I am averaging over twenty-five miles a gallon on the highway. That really helps at the gas pump. I highly recommend Holm Salina, Kansas, for any automobile repair. The people working there are true professionals. God Bless them all. More
by mwpickering
Other Employees Tagged: Mason Bettles, Dorian Alston
March 07, 2023
Very knowledgeable and very accommodating. I recommend them highly. They explained my problem in term that I could understand so I could select the right service. I recommend them highly. They explained my problem in term that I could understand so I could select the right service. More
by wpburket
Other Employees Tagged: Lucas Luchsinger, Tim Holm , Mason Bettles, Janis Smischny
March 02, 2023
Still getting used to new owner. Has not been bad experince. Sure wish Buick still made Lacrosse. Has not been bad experince. Sure wish Buick still made Lacrosse. More
by kent196823
Other Employees Tagged: Lucas Luchsinger , Mason Bettles, Janis Smischny
February 28, 2023
Was told car would be done by 2:30 as I was leaving town at 4:00. I called at 3:00 and they said they hadn't even started on the car but they would get it in right away. I went and picked up the car around at 4:00. I called at 3:00 and they said they hadn't even started on the car but they would get it in right away. I went and picked up the car around 4:15. Left town about an hour after I wanted. They did give me a smaller bill because of it. I will still use you for my service needs. More
by DAVID_TATUM
February 27, 2023
Great service dept; helpful and friendly! My vehicle was finished well ahead of schedule. We received a maintenance punch card which is very much appreciated. My vehicle was finished well ahead of schedule. We received a maintenance punch card which is very much appreciated. More
by LISAEVERHART65
February 22, 2023
service dept. is great to work with, explained all the work to be done and how much the cost was going to be. will not go anywhere else to get service work or buy is great to work with, explained all the work to be done and how much the cost was going to be. will not go anywhere else to get service work or buy a vehicle. More
by jw.turner1941
Other Employees Tagged: Janis Smischny
February 21, 2023
This dealership is worthless at selling used cars. They tell you they do 120 point inspection before you purchase and when problems happen you find out that a 120 point inspection is driving it a few They tell you they do 120 point inspection before you purchase and when problems happen you find out that a 120 point inspection is driving it a few blocks. And then something happens to the car before your first 1000 miles and they can’t fix the problem correctly and tell you it’s because your drive your car and put miles on it. Lastly you get kick out of there dealership and you where not even there. I also spoke with the previous owner of the bought car and found out problem he was having and I spoke with Tim Holms himself and he clearly didn’t care that his car dealership is selling junk. If you want a junk car buy it from holms where they do nothing to make things right. If a dealership wants your business they will treat there customer right. More
by Dmchenry785
Other Employees Tagged: Lucas Luchsinger, Tim Holm , Cedric Salas
February 01, 2023
Recently took my car in for service. The staff at Holm always make me feel welcome and do a great job of taking care of my needs to keep my vehicle on the road. The staff at Holm always make me feel welcome and do a great job of taking care of my needs to keep my vehicle on the road. More
by aharberts84
