Derek Duncan | Page 39

Holm Buick GMC responded

Jennifer, thank you for taking the time to share your experience at Holm Buick GMC. We greatly appreciate your feedback and are delighted to hear about the positive service you received during your visit. We are thrilled that our service personnel were able to assist you in such a courteous, friendly, and kind manner. It's our priority to ensure that our customers feel valued and supported throughout their entire service journey, and we are glad that we met your expectations. Providing you with a ride back to your house and picking you up when your car was ready was our pleasure. We understand that convenience plays a significant role in customer satisfaction, and we are committed to going the extra mile to make your experience as seamless as possible. We look forward to serving you again in the future and providing you with the same level of attention and assistance. Thank you once again for choosing Holm Buick GMC. Should you have any further questions or need assistance, please don't hesitate to reach out. - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for the kind words and online review. We are ecstatic to be in Salina and can already feel the great support the community has to offer in return. We appreciate your business and look forward to serving your vehicle needs! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for sharing your wonderful experience with the service department staff at Holm Buick GMC! We're thrilled to hear that you received excellent service from our team. At Holm Buick GMC, we strive to go above and beyond to meet the needs of our customers. We understand that some situations may require extra attention or a quick turnaround, and we're dedicated to providing exceptional service in those instances. It's fantastic to know that our staff has consistently exceeded your expectations and delivered the level of service you deserve. Your kind words mean a lot to us, and we truly appreciate your trust and loyalty. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to provide you with the same exceptional service you've come to expect from us. - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for leaving such a positive review of our customer service! We greatly appreciate your kind words and recommendation of Holm Automotive. Providing excellent customer service is a top priority for us, and we're thrilled to hear that our team members were friendly, professional, and helpful during your experience with us. We believe in delivering personalized and attentive service to all our customers, and it's rewarding to know that we met your expectations. We're grateful for your recommendation and trust in us. If there's anything else we can assist you with or if you have any questions in the future, please feel free to reach out. We're here to ensure your continued satisfaction. Thank you again for choosing Holm Buick GMC. We look forward to serving you again in the future! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for the follow up on your service work. Your satisfaction is important to us, so we want to sincerely thank you for choosing Holm Buick GMC and we hope to see you again soon! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Seth, thank you for sharing your wonderful experience with Mason and Derek! We're thrilled to hear that they provided excellent service and made the process easy and approachable for you. Customer satisfaction is our top priority, and we're glad to know that they went above and beyond to accommodate your needs. We appreciate your loyalty and trust in Holm Buick GMC for your next service and tire rotation. If you have any further questions or need any assistance, please don't hesitate to reach out. We look forward to serving you again in the future! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Mason, thank you for sharing your positive experience with Holm Buick GMC! We're thrilled to hear that you had a great service visit and that everything went smoothly for you. Our service team takes pride in providing professional and efficient service to our customers. We understand the value of your time, and we're glad that we were able to accommodate you without an appointment. If you have any further questions or need any assistance, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Nothing beats a positive endorsement from folks who know the car industry inside and out! Thanks for taking time to leave such a great review! Stop by anytime, even for just a cup coffee! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Our sincerest apologies for not communicating our commitment and concern on your transmission issue. Thanks for speaking with Mike and Lucas and patiently working with Mason on this issue. We appreciate you agreeing to take time to come in and work with our technicians to pin point the problem. Looking forward to your return and resolving the issue! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Bob, thank you for sharing your detailed and positive review of Holm Buick GMC! We're delighted to hear about your experience with our Service Department, especially Mason, Derrick, Trevor, and the technician who worked on your vehicle. It's wonderful to know that they provided exceptional service and kept you informed throughout the process. We understand that facing the cost of a new transmission can be challenging, but we're glad that our team made the experience as seamless and painless as possible for you. We appreciate your recognition of their efforts and will make sure to pass along your kind words to the entire team. We're grateful for your feedback and for choosing our dealership for your service needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your business and look forward to serving you again with the same level of exceptional service. - Sincerely, the Holm Automotive Team of Salina