Derek Duncan
Derek Duncan at Holm Buick GMC

Derek Duncan | Page 43

SERVICE CONSULTANT

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

Contact Me
4.8
487 Reviews

Dealership Experience

6 yrs

Languages Spoken

English English

4.8

487 Reviews

Write a Review

487 Reviews of Derek Duncan

September 19, 2022

Dealership Rating
Employee Rating

Oil change was fast, rotated tires free as part of the service, staff very friendly and another great experience with Holm Buick GMC. More

by sturner80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2023

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC as your first choice for all your automotive needs! It is great to hear everything was done quickly and to your satisfaction! Please see us with any future automotive needs, we hope to see you again soon! -The Holm Buick GMC team

September 15, 2022

Dealership Rating
Employee Rating

Service people are always polite and very curtesies. Can explain their thought process on needed repairs. More

by MKWAGONER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2023

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC as your first choice for all your automotive needs! We're glad to hear you found our staff was so knowledgeable and helpful! Please contact us with any future automotive needs! -The Holm Buick GMC team

August 12, 2022

Dealership Rating
Employee Rating

all of my services i require from Holm Buick at 651 S. Ohio at. Salina Kansas are at 95% completed at this point. I would gladly follow up at a later time. More

by davidmabrey34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Daezia Harris

July 30, 2022

Dealership Rating
Employee Rating

The staff are professional, competent and pleasant to work with! I enjoy working with them to maintain my vehicle. More

by Deb.wyant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2023

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC as your first choice for all your automotive needs! We're glad to hear you found our staff was so knowledgeable and helpful! Please contact us with any future automotive needs, we hope to see you again soon! -The Holm Buick GMC team

July 22, 2022

Dealership Rating
Employee Rating

I came in for an oil change and tire rotation but my check engine light was on. I had them do the scan first. The problem was found and repaired. I will go back in a couple of weeks for the oil chang More

by jwbett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2022

Holm Buick GMC responded

Thank you for allowing our Certified GM technicians the opportunity to serve your needs. We are glad we could resolve the issue and keep you on the road! Look forward to seeing you for the oil change! Safe travels. - Holm Buick GMC

July 01, 2022

Dealership Rating
Employee Rating

The gentleman I dealt with directly, Derek, was really helpful and professional. He called me twice during time they had my car to explain the issues they came up with and how much it would cost and made More

by tanneri1702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2023

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC as your first choice for all your automotive needs! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. -The Holm Buick GMC team

June 24, 2022

Dealership Rating
Employee Rating

Derek has done an excellent job of taking care of our tire needs. He is always cheerful and willing to help us out! More

by RGOHLSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2023

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC as your first choice for all your automotive needs! We're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you again soon! -The Holm Buick GMC team

June 22, 2022

Dealership Rating
Employee Rating

We purchased our 2019 GMC Terrain here. Excellent Staff and Service .They always make you feel welcome! More

by MAXWAYNE923
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Daezia Harris

Jan 18, 2023

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC as your first choice for all your automotive needs! We're glad to hear you found our staff was so knowledgeable and helpful! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. -The Holm Buick GMC team

June 18, 2022

Dealership Rating
Employee Rating

Everyone is very friendly and accommodating. I was able to get my vehicle in to worked on fairly quickly More

by JANN38US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daezia Harris

Jun 18, 2022

Holm Buick GMC responded

Thank you for taking time to leave such a great review - Safe travels this summer from all of us at Holm Buick GMC!

June 14, 2022

Dealership Rating
Employee Rating

We had our 2010 GME Acadia in shop to repair headlight problem on driver side. They fixed the problem but did not put all the parts back on and now they are missing. We are missing Front Panel Molding/Rad More

by acfalk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 23, 2022

Holm Buick GMC responded

Thank you for allowing us to correct the technician's error and make things right with your Acadia. It is our responsibility to ensure your vehicle is repaired to a high level of satisfaction and we regret both the poor communication and service you initially received. Allowing us to correct the issue gives us both a coaching opportunity and a heightened state of awareness amongst the team. We apologize for the error and are grateful for your patience. - Sincerely, the Holm Buick GMC team,

Jun 24, 2022

acfalk responded

Thanks for fixing the Acadia and making it right. The technician's need to be more on the ball and make sure all the parts are back on. Thanks Alan.

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