Derek Duncan
Derek Duncan at Holm Buick GMC

Derek Duncan | Page 45

SERVICE CONSULTANT

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

Contact Me
4.8
486 Reviews

Dealership Experience

6 yrs

Languages Spoken

English English

4.8

486 Reviews

Write a Review

486 Reviews of Derek Duncan

March 16, 2022

Dealership Rating
Employee Rating

The team was very helpful and courteous. I had questions on my truck and they worked quickly to get them checked and called back to discuss what the issue may be. More

by KSGABBY34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 10, 2022

Dealership Rating
Employee Rating

Fast and curious service. They diagnosed the problem and had me back on the road in a short amount of time. More

by SLATZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 16, 2022

Holm Buick GMC responded

Fast and Curious... love it! Thanks for the bit of humor in your positive review! We are pleased you had a great experience with Derek while servicing at Holm Buick GMC! He and the service team will appreciate the 5 star review as well. Sincerely, Jamie Hughes, Internet Sales Manager - Holm Auto

March 02, 2022

Dealership Rating
Employee Rating

Gavin, Cedric & William are excellent at their job. They are friendly and explained everything about the car and paperwork They are a great addition to your staff. The detail guys did an amazing job o More

by DONNA-WISE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Bettles, Cedric Salas, Gavin Sutton, William Wobbeking

Mar 16, 2022

Holm Buick GMC responded

Thank you for the absolutely fantastic review! We are so glad you had fun shopping with us and feel at home with our team. Gavin and William are genuine and sincere in their efforts and it really reflects on our customers. Cedric adds a caring and personal touch to everything he explains in finance. We will see you for your first complimentary oil change soon! Sincerely, Jamie Hughes, Internet Sales Manager - Holm Auto

February 18, 2022

Dealership Rating
Employee Rating

The job had taken longer than I had prepared for but the job was done and the car is running as it should be. I appreciate the service I get from Holm. More

by glytle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2022

Holm Buick GMC responded

Thanks for coming in and giving us a great review. Our utmost apologies that the visit required more time than anticipated. Glad everything is working well! Sincerely, Jamie Hughes, Internet Sales Manager - Holm Auto

February 08, 2022

Dealership Rating
Employee Rating

Erik was great. He picked up my car for service and brought it back to me when finished. More

by LAURENHARDING7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Erik Wilson

Mar 16, 2022

Holm Buick GMC responded

We couldn't agree more! Erik is absolutely awesome and as one of the newest team members he will appreciate your kind words of praise! Thank you for servicing with us at Holm Buick GMC.

February 08, 2022

Dealership Rating
Employee Rating

They did a great job communicating with us. Called right away on what triggered engine light and broke down time and cost of everything really well. More

by COSSAART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2022

Holm Buick GMC responded

Thank you for taking time to review your experience with our service department at Holm Buick GMC. Glad we could diagnose the issue and get you back on the road! Safe travels - Sincerely, Jamie Hughes, Internet Sales Manager - Holm Auto

February 05, 2022

Dealership Rating
Employee Rating

They have gone above and beyond to making sure I was satisfied with my purchase through them. The pickup I purchased was what I was looking for and in the price range, got it home and found a few small More

by Chad
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse Patrick , Cedric Salas

Mar 16, 2022

Holm Buick GMC responded

That is exactly what we like to hear from our customers Chad! Jesse and the team will be honored to know you had a great shopping experience and all your concerns were well addressed. Sincerely, Jamie Hughes, Internet Sales Manager - Holm Auto

February 04, 2022

Dealership Rating
Employee Rating

We were stranded in Salina and they got us in and taken care of pretty fast. More

by Patty Struble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Lacy Laffitte, Janis Smischny

Mar 16, 2022

Holm Buick GMC responded

It's never fun to have trouble on the road! Glad the team was up to the challenge of getting you in and resolving the issue so you can get back to doing the things that matter! We appreciate the kind words of endorsement and wish you safe travels! Sincerely, Jamie Hughes, Internet Sales Manager - Holm Auto

February 01, 2022

Dealership Rating
Employee Rating

Service was top notch, got everything I needed done in a day. Will come back for other services. More

by DD Chief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Lacy Laffitte, Janis Smischny

Mar 16, 2022

Holm Buick GMC responded

Our GM certified Technicians and Service Staff do an amazing job to provide quality customer service. They are honored you noticed and really appreciate the great review! Thank you, Jamie Hughes, Internet Sales Manager - Holm Auto

January 26, 2022

Dealership Rating
Employee Rating

My service experience was excellent. The staff I worked with was professional and helpful. The area was especially clean and welcoming. More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Lacy Laffitte, Janis Smischny

Jan 27, 2022

Holm Buick GMC responded

Thank you for your business Jennifer. We love compliments and the staff and our custodial engineer Dee work hard to ensure an environment where you can relax and feel at home. Safe travels this winter and see you next visit!

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