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Derek Duncan
Derek Duncan at Holm Buick GMC

Derek Duncan | Page 48

SERVICE CONSULTANT

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

Contact Me
4.8
509 Reviews

Dealership Experience

6 yrs, 1 mo

Languages Spoken

English English

4.8

509 Reviews

Write a Review

509 Reviews of Derek Duncan

February 04, 2022

Dealership Rating
Employee Rating

We were stranded in Salina and they got us in and taken care of pretty fast. More

by Patty Struble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Lacy Laffitte, Janis Smischny

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Mar 16, 2022

Holm Buick GMC responded

It's never fun to have trouble on the road! Glad the team was up to the challenge of getting you in and resolving the issue so you can get back to doing the things that matter! We appreciate the kind words of endorsement and wish you safe travels! Sincerely, Jamie Hughes, Internet Sales Manager - Holm Auto

February 01, 2022

Dealership Rating
Employee Rating

Service was top notch, got everything I needed done in a day. Will come back for other services. More

by DD Chief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Lacy Laffitte, Janis Smischny

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Mar 16, 2022

Holm Buick GMC responded

Our GM certified Technicians and Service Staff do an amazing job to provide quality customer service. They are honored you noticed and really appreciate the great review! Thank you, Jamie Hughes, Internet Sales Manager - Holm Auto

January 26, 2022

Dealership Rating
Employee Rating

My service experience was excellent. The staff I worked with was professional and helpful. The area was especially clean and welcoming. More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Lacy Laffitte, Janis Smischny

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Jan 27, 2022

Holm Buick GMC responded

Thank you for your business Jennifer. We love compliments and the staff and our custodial engineer Dee work hard to ensure an environment where you can relax and feel at home. Safe travels this winter and see you next visit!

January 07, 2022

Dealership Rating
Employee Rating

Friendly service and prompt service, Everything was taken care of in a very timely manner. More

by dandan9413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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January 05, 2022

Dealership Rating
Employee Rating

Excellent and prompt service! When this dealership says they will do something, it happens…..and when they say it will happen! More

by MCDANJAM73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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January 02, 2022

Dealership Rating
Employee Rating

Friendly service, we get taken care of in a very timely manner, everything is checked over and they recommend what needs taken care of. More

by Patty Struble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Lacy Laffitte, Janis Smischny

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December 08, 2021

Dealership Rating
Employee Rating

Great Customer Service. I really liked the service writers in the service department. I was impressed with everyone. More

by JSMISCHNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Lacy Laffitte, Janis Smischny

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December 08, 2021

Dealership Rating
Employee Rating

The Representative Derick was awesome was able to get me in right away. Service dept did well. More

by GRACE.COCHRAN2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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December 08, 2021

Dealership Rating
Employee Rating

Oil change went from 39bicks to 71. Rotated tires without asking looking for some place else to get my work done.s More

by KKIRK4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Dec 10, 2021

Holm Buick GMC responded

We apologize the included services were not clearly communicated before being performed. Lucas and the his team are committed to creating a quality experience based on trust so your review will help us achieve that goal. We do find our pricing to be very competitive and encourage folks to check our our service page for money saving coupons on routine maintenance! Thanks again for your time and insight!

November 25, 2021

Dealership Rating
Employee Rating

When new tires went bad way to early, Lucas helped solve the problem. Thank you. More

by bmacpo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger

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