Derek Lee | Page 3

I went in to Valley Honda because my family has been with Valley Honda for YEARS with no issues and after going to many different dealerships, used car places, EVERYWHERE!! The reps at other places kept send Valley Honda for YEARS with no issues and after going to many different dealerships, used car places, EVERYWHERE!! The reps at other places kept sending me to drive vehicles ALONE and not showing me much that i wanted. Everyone kept showing me 2025’s, and saying I had to lease to be within my budget.. not explaining anything about the vehicles, and even though I kept saying i wanted to see USED vehicles ONLY they kept with the 2025’s!! Anyway, i went in just to speak to someone about the used Vehicles on the lot & Derek Lee was just walking by and they asked if he could help me. No hesitation, he shook my hand asked about my day, offered water/coffee, very polite and professional during my entire experience! Respectful of what I was looking for. He was very patient with me, listened to me, & no matter how many questions. (I asked him lots of questions after having a horrible experience at hyundai with my previous vehicle). He was not frustrated with me. He asked what i was looking for, i let him know a few things, & he was set on what i needed and wanted! He showed me very affordable vehicles in my range, not just 1, 2, or 3! He showed me lots!! By this time my father showed up, and ofcourse I saw a beautiful brand new CRV and fell in LOVE but, i couldnt afford that!! So Derek found the same vehicle lightly used/leased, cheaper, low miles, beautiful, explained everything to me in detail! I couldnt have asked for a better experience!! I’m happy with my new lightly used Honda CRV! Thank you so much Derek! 🚘😊 More

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Derek was a great salesman helped us with all our needs and exceeded our expectations! He is also very polite and easy going. This is my second experience with purchasing a vehicle from him. and exceeded our expectations! He is also very polite and easy going. This is my second experience with purchasing a vehicle from him. More

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I had a great experience buying my first car in 16 years. I was in and out of the dealership — with my car, financing, and plates all in order — in under 3 hours. Derek Lee’s knowledge, professionalism, and I was in and out of the dealership — with my car, financing, and plates all in order — in under 3 hours. Derek Lee’s knowledge, professionalism, and courtesy were outstanding. He made the entire experience— which I was secretly dreading— easy, friendly, and (very) low pressure. I would not hesitate to recommend Valley Honda, and in particular Mr Lee, to anyone looking for a new or used Honda. More

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I had a great experience buying my first car here. I worked with Derek and he made the experience as stress free as possible. He was very friendly and welcoming! I worked with Derek and he made the experience as stress free as possible. He was very friendly and welcoming! More

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Great customer service. Derek was so attentive and professional the whole time. We were taken care of since the moment we stepped in until getting our car. Derek was so attentive and professional the whole time. We were taken care of since the moment we stepped in until getting our car. More

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Derek Lee was very nice, did not push anything and knew we were in a rush. He went over everything he was suppose to do and was very easy to talk to. I would very much ask for him every time I went into Va we were in a rush. He went over everything he was suppose to do and was very easy to talk to. I would very much ask for him every time I went into Valley Honda. Couldn’t recommend him enough. More

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Outstanding Experience at Valley Honda – Highly Recommended! I’m writing this review on behalf of my friend, who is driving his brand-new Honda CR-V as we head to a New Year’s celebration. Here’ Recommended! I’m writing this review on behalf of my friend, who is driving his brand-new Honda CR-V as we head to a New Year’s celebration. Here’s what he had to say about his experience at Valley Honda in Aurora, Illinois: “It all started on a Saturday night when I met Derek Lee. Derek was incredibly friendly, professional, and knowledgeable. He showed me cars I was considering, like the Honda CR-V and the Honda Accord, and worked with his manager to offer an excellent deal on the Touring trim. Although the deal was enticing, I wasn’t ready to decide and appreciated that Derek wasn’t pushy. He answered all my questions patiently, leaving a great first impression. I’ve always been drawn to the CR-V for its visibility and practicality. After the holiday, Derek followed up to check on my interest. His enthusiasm and willingness to help stood out, and he took the time to explain every detail. On my second visit, Dominic D'Alesio helped me explore additional trims of the CR-V and Accord EX-L. Dominic was professional, patient, and focused on finding the best fit for me. By the third visit, I decided on the CR-V but was unsure about the trim. Derek went above and beyond, even on a rainy day, to help me weigh the pros and cons of each option. He spent hours answering questions and ensuring I was comfortable with my decision. His dedication and expertise made a big difference. I also visited other dealerships during this process and was frustrated by their lack of engagement. Some added mandatory packages and hidden fees without transparency, even refusing to appraise my car unless I committed to purchasing. Derek, in contrast, was clear about all fees and explored various financial scenarios to ensure I fully understood my options. After completing the paperwork with the business department, Derek walked me through my new car, explaining its features, accessories, and how they could benefit me in different scenarios. His thoroughness and professionalism gave me confidence in my purchase. Honestly, if it weren’t for Derek and Dominic’s exceptional service, I might have gone elsewhere or even chosen a different brand. Their dedication made this the best car-buying experience I’ve ever had. Valley Honda’s service department is also outstanding—organized, spacious, and with great amenities. Even though it’s an hour away, I plan to return for future services. A huge thanks to Derek and Dominic, and the entire team for going above and beyond. If you’re considering a Honda, I highly recommend Valley Honda. You won’t be disappointed! Happy New Year! More

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Very friendly and cordial, very laid back environment, they gave me a very good offer that matched carmaxs offer! Derek is great! they gave me a very good offer that matched carmaxs offer! Derek is great! More

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Mr. derek Lee (Sales and Leasing consultant) and Mr. Frederick Simms (Sales and Leasing Consultant) at Valley Honda in Aurora, Il. Were not only Knowledgeable, but extremely helpful in helping my mom pu Frederick Simms (Sales and Leasing Consultant) at Valley Honda in Aurora, Il. Were not only Knowledgeable, but extremely helpful in helping my mom purchase a brand NEW Honda HRV 2025!!! She came in initially looking at a pre-owned and left Happy and in good shock that she had just purchased a new car. This new car was needed, and we felt like the service was very good. Polite and professional. They were very easy to talk to and patiently explained things to my mom and I. The service from both if them was OUTSTANDING. My mom also recommended them for my cousin, so we hope they will extend the same if/when we return. Happy Holidays to them both!!! Thank you Fred and Brian!!! More

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Derek helped my mom find her new car and get it in the price range that was affordable for her! price range that was affordable for her! More

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