Derek Revord | Page 3

Chevrolet of Everett responded

Thank you for sharing this. I'm glad Ward, Kane, Derek, and the team made the Washington-to-Hawaii shipping process feel easy and straightforward. Buying from that distance takes trust, and we appreciate the chance to give you a Better Experience from start to finish.

Chevrolet of Everett responded

Thank you for the great feedback. I'm glad Kane made shopping for your new Chevy Traverse feel comfortable, respectful, and never pushy. Valuing your time and giving helpful expertise is exactly how we want a Better Experience to feel.

Chevrolet of Everett responded

Thank you for sharing this. I'm glad Kane made buying your first truck easy, answered your questions, and got things started before you arrived to help save you time. We appreciate you recognizing Derek as well, and we'll keep working to make the timing smoother while delivering the Better Experience you deserve.

Chevrolet of Everett responded

Thank you for sharing this with us. I'm glad Derek and Nathan made you feel understood, kept things low-pressure, and were knowledgeable about the car. We also noticed the purchase time rating, and we'll keep working on making that part of the process smoother while still giving you the better experience you deserve.

Chevrolet of Everett responded

Thank you for sharing this. James will be happy to hear he made the process painless and helped you feel good about your new Trax. We're excited for you and glad your buying experience felt easy from start to finish.

Chevrolet of Everett responded

Thank you for the kind recommendation. Kane will be glad to hear he made buying your car easy and pleasant, and we appreciate you trusting Chevrolet of Everett with the experience.

Chevrolet of Everett responded

What a fun one to read - and I love how you laid it out from meeting Kane to "boom" and driving home in your beautiful new car. That kind of smooth, straightforward experience is exactly what we want every time, and Kane, Michelle, and Derek will really appreciate the shoutout. Thanks for coming back to Chevrolet of Everett again.

Chevrolet of Everett responded

Glad you're loving the Trax-it's a great choice and even better when it's fun to drive every day. Derek will appreciate you calling out how friendly everything felt during your visit. We hear you on the purchase time too, and we'll keep working to make that part smoother next time around.

Chevrolet of Everett responded

It means a lot that you've come back enough times to really know the team - and that kind of trust doesn't happen by accident. We'll make sure Kane and Michelle hear this, especially your note about the warm hellos and the straight-up transparency. Thanks for sticking with us and making the store feel a little more like home every time you stop in.

Chevrolet of Everett responded

That means a lot - we work hard to keep that family feel, so it's great to hear it comes through. I'll make sure Kane hears you called him out specifically. We appreciate you trusting us with your new vehicle and being part of the store's energy.