Derek Thomas | Page 11

My experience was very positive. Check in to pick up was also excellent. Waiting area also very nice and well stocked. Check in to pick up was also excellent. Waiting area also very nice and well stocked. More

by Markgo Verified Customer Verified Customer

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They were very attentive, timely and efficient. I was very happy with the service visit and will be back for my next service I was very happy with the service visit and will be back for my next service More

by tarrek Verified Customer Verified Customer

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Excellent service department. Greeted quickly and the service was time efficient and Derrick is great. Always feel welcome at Sarasota BMW. Greeted quickly and the service was time efficient and Derrick is great. Always feel welcome at Sarasota BMW. More

by john.star58 Verified Customer Verified Customer

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Fast and friendly service, pricing is always reasonable. The complementary car wash to wrap up the service is the best. Thank you BMW of Sarasota, for being the best dealership in town to have your vehicle The complementary car wash to wrap up the service is the best. Thank you BMW of Sarasota, for being the best dealership in town to have your vehicle serviced. More

by Steven Serrano Verified Customer Verified Customer

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Excellent service department. The check-in is cumbersome. Duplicate information. It's much more efficient to have one person check you in and eliminate the digital kiosk. The check-in is cumbersome. Duplicate information. It's much more efficient to have one person check you in and eliminate the digital kiosk. More

by JDEAN10 Verified Customer Verified Customer

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The dealership took care of the things that had to be fixed They also let me know what needs to be fixed at a later time fixed They also let me know what needs to be fixed at a later time More

by actjak819 Verified Customer Verified Customer

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Your dealership did not honor the multiple oil change plan I had previously purchased. I had tried to use it the service before this current one. That was a waste of my $ and you kept the money. plan I had previously purchased. I had tried to use it the service before this current one. That was a waste of my $ and you kept the money. More

by John Gifford Verified Customer Verified Customer

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Went well Went well timely and job well done 6 more words 3 more words 3 more words More

by CHOPDOC17 Verified Customer Verified Customer

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The service manager went out of way to help in getting my repair bill to a reasonable amount by working closely with BMW NA for a goodwill consideration. repair bill to a reasonable amount by working closely with BMW NA for a goodwill consideration. More

by gsantchurn Verified Customer Verified Customer

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Derek did a great job of telling me what to expect during the service, keeping me apprised of the findings of the technician and letting me know as soon as the car was ready for pick up. He was helpful in a the service, keeping me apprised of the findings of the technician and letting me know as soon as the car was ready for pick up. He was helpful in arranging a loaner car for me as well. I was impressed with his professionalism and how smoothly the service experience went. More

by DANNIEGIRL26 Verified Customer Verified Customer

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