Derek Thomas
Derek Thomas at BMW of Sarasota

Derek Thomas | Page 7

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
4.6
2,237 Reviews

It would be my pleasure to help you with all your service needs.

Dealership Experience

14 yrs, 9 mos

Industry Experience

26 yrs, 6 mos

4.6

2,237 Reviews

Write a Review

2237 Reviews of Derek Thomas

February 16, 2026

Dealership Rating
Employee Rating

Derek went above and beyond with great service and timely communication. Well done! Exceeded expectations! More

by RSOREN001
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

Feb 16, 2026

BMW of Sarasota responded

It’s wonderful to hear that Derek provided great service and timely communication during your BMW X5 service. Thank you for sharing your positive experience and we look forward to serving you again.

February 16, 2026

Dealership Rating
Employee Rating

Derek is always super helpful. He's the best. The cookies are awesome and Derek is the best More

by KBLESSITT
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

Feb 16, 2026

BMW of Sarasota responded

It’s great to hear Derek is always helpful and that you enjoyed our cookies. We appreciate you trusting us with your BMW X5 service. We look forward to seeing you again.

February 15, 2026

Dealership Rating
Employee Rating

Making the appointment was easy. I loved having the technician do a video and send it so we understood the scope of what would need to be corrected. My only complaint is it was very More

by Bill.hunter22
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

Feb 16, 2026

BMW of Sarasota responded

Bill, thanks for sharing your thoughts about your experience with BMW of Sarasota. Derek and our team appreciate your business and hope to see you again soon!

February 15, 2026

Dealership Rating
Employee Rating

Poor communication with failure to completely diagnose central locking problem. Representative did not listen to concerns or that I tested all fuses and locking fuses in FEM. He texted cost of FEM replace More

by palmd
Recommend Dealer
No

Other Employees Tagged: Derek Thomas

Feb 19, 2026

BMW of Sarasota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

February 13, 2026

Dealership Rating
Employee Rating

Tariff is always great and unbelievable. He gives us the best service ever you’re More

by paula.brennan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2026

BMW of Sarasota responded

Thank you for sharing your positive experience. We’re thrilled our service team delivered outstanding care for your BMW 528. We appreciate your trust.

February 12, 2026

Dealership Rating
Employee Rating

Thorough service. I appreciated the loaner. I would have my service done by sarasota BMW again. More

by Mjmorrison2000
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

Feb 12, 2026

BMW of Sarasota responded

It’s great to hear our team delivered detailed service and that the loaner vehicle worked well for you. Thank you for trusting us with your BMW X3, and we look forward to your next visit.

February 11, 2026

Dealership Rating
Employee Rating

My experience was very positive. Check in to pick up was also excellent. Waiting area also very nice and well stocked. More

by Markgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2026

BMW of Sarasota responded

Thank you for noting how smoothly the service check-in to pick-up went and for your kind words about our waiting area. We’re glad your BMW was in good hands. Please let us know if you need anything on your next visit.

February 07, 2026

Dealership Rating
Employee Rating

They were very attentive, timely and efficient. I was very happy with the service visit and will be back for my next service More

by tarrek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2026

BMW of Sarasota responded

It’s wonderful to hear our team was attentive, timely and efficient while servicing your BMW 850. We’re pleased the visit exceeded your expectations. We look forward to assisting you at your next service appointment.

February 05, 2026

Dealership Rating
Employee Rating

Excellent service department. Greeted quickly and the service was time efficient and Derrick is great. Always feel welcome at Sarasota BMW. More

by john.star58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2026

BMW of Sarasota responded

Delighted to know our service team greeted you promptly and efficiently cared for your BMW X5 M. It’s rewarding to hear you felt right at home in our department. We look forward to assisting you on your next visit.

February 04, 2026

Dealership Rating
Employee Rating

Fast and friendly service, pricing is always reasonable. The complementary car wash to wrap up the service is the best. Thank you BMW of Sarasota, for being the best dealership in town to have your vehicle More

by Steven Serrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

BMW of Sarasota responded

Thank you for highlighting our team’s fast, friendly service and fair pricing. We’re delighted the complimentary car wash rounded out your visit nicely. We look forward to serving you and your BMW 530 again.

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