I was taken on time and the car was finished ahead of the
time they gave me. I was kept up to date during the process. This dealership has been great on service and the only place I get my Subaru serviced.
time they gave me. I was kept up to date during the process. This dealership has been great on service and the only place I get my Subaru serviced.
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by r.faber
Service Price Transparency
Dec 24, 2023 -
Brilliance Subaru responded
r.faber,
Thank you very much for the 5 star review and feedback, we really appreciate your loyalty to our dealership and look forward to seeing you next time.
Jim DaLuga
General Manager
Always quick and awesome service.
Everyone is knowledgeable and is a pleasure to work with!
Everyone is knowledgeable and is a pleasure to work with!
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by Sr576u
Service Price Transparency
Nov 19, 2023 -
Brilliance Subaru responded
Thank you very much for the 5 star review, we really appreciate your business and look forward to seeing you next time.
Jim DaLuga
General Manager
Efficient service.
Recall completed as well as 1 oil change! Waiting area is clean and comfortable!
Recall completed as well as 1 oil change! Waiting area is clean and comfortable!
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by Mags
Service Price Transparency
Oct 29, 2023 -
Brilliance Subaru responded
Mags,
Thank you very much for the 5 star review and feedback, we hope to see you down the road for your future service needs.
Jim DaLuga
General Manager
I’m very happy with the results of my service appointment
and enjoy the company offers
and enjoy the company offers
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by Adsch1
Service Price Transparency
Oct 29, 2023 -
Brilliance Subaru responded
Adsch1,
Thank you very much for the 5 star review, we appreciate the business and hope to see you again soon.
Jim DaLuga
General Manager
Very efficient and they always do multiple and thorough
checks on all parts of the auto.
checks on all parts of the auto.
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by Woody
Service Price Transparency
Oct 29, 2023 -
Brilliance Subaru responded
Woody,
Thank you very much for the 5 star review and your trust in our service department.
Jim DaLuga
General Manager
Always a great experience.
They treat you like family there. Fermin always does a great job on my vehicle.
They treat you like family there. Fermin always does a great job on my vehicle.
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by FoxValleyAL
Service Price Transparency
Oct 29, 2023 -
Brilliance Subaru responded
FoxValleyAL,
Thank you very much for the 5 star review and feedback, good to hear that Fermin is taking great care of your service needs. See you next time.
Jim DaLuga
General Manager
Attentive and informative service staff that explained
what my car will need in the future as well as what was done at this service.
what my car will need in the future as well as what was done at this service.
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by Diane
Other Employees Tagged:
Kim
Oct 29, 2023 -
Brilliance Subaru responded
Diane,
Thank you very much for the 5 star review. We look forward to your next visit.
Jim DaLuga
General Manager
Brilliance has yet again surpassed our expectations!
We had an odd but critical electrical/battery problem bco StarLink, and in order to keep our car safe with the other safety features, they fixed the
We had an odd but critical electrical/battery problem bco StarLink, and in order to keep our car safe with the other safety features, they fixed the problem without charge. They provided me with a loaner car for 5 days, which was great too! This is why we keep buying Subarus, but more importantly why we keep coming back to Brilliance.
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by jaineenkelley
Service Price Transparency
Oct 29, 2023 -
Brilliance Subaru responded
jaineenkelly,
Thank you very much for the 5 star review and AMAZING feedback. We really appreciate the business and look forward to seeing you next time.
Jim DaLuga
General Manager
The service visit went very well.
My wait time was minimal, and everyone was focused, professional and very personable.
My wait time was minimal, and everyone was focused, professional and very personable.
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by mjdickson
Oct 28, 2023 -
Brilliance Subaru responded
mjdickson,
Thank you very much for the 5 star review and your feedback. I am glad to hear that you were satisfied with our Service Department and we hope you come back to Brilliance Subaru for your service needs.
Jim DaLuga
General Manager
Always professional an very courteous
I never wait long
at all
I love that they offer good quality coffee while we wait
at all
I love that they offer good quality coffee while we wait
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by rago936
Service Price Transparency
Jul 30, 2023 -
Brilliance Subaru responded
Rago,
Thank you very much for the 5 star review and your feedback, we appreciate the business and look forward to seeing you next time.
Jim DaLuga
General Manager