Derek Thomas
Derek Thomas at Crestmont Hyundai

Derek Thomas | Page 3

Service Writer

Crestmont Hyundai

2961 Center Road
Brunswick, OH 44212

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4.5
62 Reviews
4.5

62 Reviews

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62 Reviews of Derek Thomas

September 30, 2025

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Employee Rating

General manager was outstanding. Customer focused and extremely knowledgeable and accommodating. I would highly recommended More

by fal3355
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Recommend Dealer
Yes

Other Employees Tagged: Mike Aslan, Brendan Flynn, Norvell Todd , William O'Dell

September 28, 2025

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Employee Rating

I was told my oil change would be $89 before I scheduled. When I there told it was going to be $119. Then charged $140. Waited over 19 minutes for them to figure out how to get my credit card to process. Whe More

by Eeyoreflies
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Recommend Dealer
Yes

September 24, 2025

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Service providers are always pleasant and friendly. Working fast to get you in the bays and fix your problem More

by cloudermelt
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Aslan, Brendan Flynn , William O'Dell

September 16, 2025

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Employee Rating

Feel was extremely helpful and understanding. Took the time to answer all my questions and address any issues I had with my vehicle. Extremely satisfied with the service ! More

by andrevaughn2
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William O'Dell

September 15, 2025

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Employee Rating

Very attentive and give me a good service. He took care of my car and wash my car. Thanks More

by javierwgar
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Recommend Dealer
Yes

September 14, 2025

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Dissatisfied with the time it took almost 2 months to get a part and have it installed. The part replacement job was only supposed to take a half hour. I was there 2.5 hours waiting between my jobs. The pe More

by jmilicia14
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Service Time
Recommend Dealer
No

September 13, 2025

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My car service was done professionally and efficiently. I was treated with respect and everyone at the dealership was fantastic. More

by chrisnow1
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Recommend Dealer
Yes

September 02, 2025

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The best of the best. Front to back Curtious as always. Made the appointment pleasant ,quick ,and I kept me informed on what was happening More

by REEHOO
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Aslan, Brendan Flynn , William O'Dell

August 29, 2025

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Employee Rating

The service department is full of rude and un-helpful individuals. Specifically the service department manager (he's a real xxxxxxx). They don't care about fixing your car they only care about trying to More

by jborcoman76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Salyer, Mike Aslan, Brendan Flynn , William O'Dell

August 28, 2025

Dealership Rating
Employee Rating

Very polite, on time schedule and went to the extend to make sure everything went perfect and on time. More

by dkreidy88
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

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