Dealership Experience
1 yr, 4 mos
72 Reviews
Write a Review72 Reviews of Norvell Todd
April 01, 2026
Not able to buy the used the Certified pre-owned car that I wanted and test drove. The car was listed on their website with their 10 Yr/100K powertrain warranty. I informed the sales person I would be p I wanted and test drove. The car was listed on their website with their 10 Yr/100K powertrain warranty. I informed the sales person I would be putting a cash deposit down and using my credit union to finance the car at 4.49% which they can't obviously meet . After speaking with the manager, he then came back to me and stated that his manager would not give me their certified pre-owned powertrain warranty and that the website was incorrect. The power train warranty would then be another 3k on top of the negotiated price. I walked away from the deal and will not ever used Crestmont Hyundai ever again. They don't want cash buyers since there's no profit in it for them More
March 13, 2026
Did not address the issue it was in all same problems still exist. Secondary garage has fix most. still exist. Secondary garage has fix most. More
Other Employees Tagged: Jeff Salyer, Lynn Riczo, Mike Aslan, Brendan Flynn, Ed Koziol, Derek Thomas , Nancy Moeschl
December 13, 2025
Not timely whatsoever, our car was in the shop for nearly a month, incredibly poor communication, we won’t be returning for any future service. a month, incredibly poor communication, we won’t be returning for any future service. More
Other Employees Tagged: Jeff Salyer, Lynn Riczo, Mike Aslan, Brendan Flynn, Ed Koziol, Derek Thomas , Nancy Moeschl, William O'Dell
December 05, 2025
I honestly cannot believe you sent me this! ! You had my car for 4 months and STILL DID NOT FIX IT!!! Your service department is ridiculous and useless. Honestly, you totally suck!! ! You had my car for 4 months and STILL DID NOT FIX IT!!! Your service department is ridiculous and useless. Honestly, you totally suck!! More
Other Employees Tagged: William O'Dell
October 08, 2025
Justin Brown is da man. Great coffee machine. It was a nice day. Good experience. Great coffee machine. It was a nice day. Good experience. More
Other Employees Tagged: Justin Brown
September 30, 2025
General manager was outstanding. Customer focused and extremely knowledgeable and accommodating. I would highly recommended Customer focused and extremely knowledgeable and accommodating. I would highly recommended More
Other Employees Tagged: Mike Aslan, Brendan Flynn, Derek Thomas , William O'Dell
August 28, 2025
Bought and serviced my car here for service and it was a very easy and pleasurable experience. Recommend the whole team here. Thank you William in service (manager) and Mike santone (sales manager) for maki very easy and pleasurable experience. Recommend the whole team here. Thank you William in service (manager) and Mike santone (sales manager) for making it easy. More
Other Employees Tagged: Trey Keyes , William O'Dell, Michael Santone
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