Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Derek Townsend

Overview Reviews (6)

Contact Me

View All Employees

< View All Employees

Derek Townsend

Service Department Manager

Eagle Chevrolet Buick GMC

329 E Main St
Morehead, KY 40351

Contact Me

5.0

6 Reviews

Overview Reviews (6)

5.0

6 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Derek Townsend

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

6 Reviews of Derek Townsend

September 27, 2026

Dealership Rating

Employee Rating

This is a great dealership the people are friendly and knowledgeable about the vehicles and very helpful knowledgeable about the vehicles and very helpful More

by dfhsap.dh

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brittney Compton, Jason Dickey, Cam Fryman, Sheldon Bratcher, Dan Boyd, Chris Baird, Jonah Stone

September 08, 2026

Dealership Rating

Employee Rating

Dealership changed out instrument cluster in a timely manner. Provided transportation to and from dealership for me. This was very helpful to me under the circumstances. manner. Provided transportation to and from dealership for me. This was very helpful to me under the circumstances. More

by dhi4481

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Hay, Rick Adams, Dan Boyd, Casey Desotell

Sep 09, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re glad we could get your instrument cluster replaced in a timely manner and provide transportation to and from the dealership. We’re happy we could make things a little easier for you under the circumstances. Thank you for choosing Eagle Chevrolet GMC!

August 20, 2026

Dealership Rating

Employee Rating

I had an amazing experience buying my car here. Very professional and the best customer service. Very professional and the best customer service. More

by deena0

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Casey Desotell, Jonah Stone , Larry Oldham- THE BEST!!!!

Aug 21, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re thrilled to hear you had an amazing car-buying experience and received the professional, customer-focused service we strive to provide. We truly appreciate you choosing Eagle Chevrolet GMC!

August 13, 2026

Dealership Rating

Employee Rating

No issues. Service was performed in a timely manner. Will return for future services for my vehicles. Service was performed in a timely manner. Will return for future services for my vehicles. More

by boyds_supersport

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Hay, Dan Boyd

Aug 16, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We're glad your service was completed in a timely manner and that everything went smoothly. We truly appreciate your trust in Eagle Chevrolet GMC and look forward to serving you again!

August 04, 2026

Dealership Rating

Employee Rating

Casey kept us informed the entire time and made the process wonderful! She’s exceptional process wonderful! She’s exceptional More

by larajordanturner

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brittney Compton, Jason Dickey, Matthew Hay, Rick Adams, Dan Boyd, Joe Gribbins, Harley Estes, Casey Desotell

Aug 05, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We're thrilled to hear Casey kept you informed every step of the way and made the entire process such a wonderful experience. We'll be sure to share your kind words with her—she'll truly appreciate them! Thank you for choosing Eagle Chevrolet GMC. We appreciate your support and look forward to serving you again in the future!

July 31, 2026

Dealership Rating

Employee Rating

The experience and the friendly, professionalism and all around wonderful experience I recieved from Eagle made my Car buying experience the most easy and smooth I had ever recieved. I got an excellent car around wonderful experience I recieved from Eagle made my Car buying experience the most easy and smooth I had ever recieved. I got an excellent car and will continue to buy from them in the future. They did ever absolutely necessary and went above and beyond in every single way possible. I am truly grateful for the experience they showed me. Not only did I get a great car, they came to my home and picked me up and brought me to my car. If that isn’t going above and beyond Kent know what is. There professionalism and knowledge and kindness in doing every they could to get me in a new car will be an experience that I will never ever forget. More

by mandymurnahan4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Hay, Rick Adams, Dan Boyd, Casey Desotell

Aug 03, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the incredible 5-star review! We're truly honored by your kind words and thrilled to hear this was the easiest and smoothest car-buying experience you've ever had. Going above and beyond for our customers is what we strive for every day, and we're so glad our team could make the process convenient—even by picking you up so you could take delivery of your new vehicle. Knowing our professionalism, knowledge, and kindness left such a lasting impression means the world to us. Thank you for trusting Eagle Chevrolet GMC with your purchase. We’re grateful for your support and look forward to helping you again whenever you're ready for your next vehicle!