Derek Ward
Derek Ward at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Derek Ward

New Car Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
110 Reviews
5.0

110 Reviews

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110 Reviews of Derek Ward

March 20, 2026

Dealership Rating
Employee Rating

Derek was great and super easy to deal with! Handled most of my deal over text/phone and was able to pull up to the dealer, test drive while my trade in was evaluated then go straight back to fi More

by dustinaldous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandt Wicker , Rueben

Mar 20, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Dustin! I’m thrilled to hear that Derek made your experience at James Wood Chevrolet Buick GMC Decatur so smooth and efficient. Getting you into your new GMC Sierra quickly was our goal, and it’s great to know that we met that for you. We appreciate your feedback and hope to see you again soon! Enjoy your new ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 06, 2026

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Employee Rating

Very good. Friendly and caring. Tried to please you in everything I wanted done. Thanks More

by meadowsranch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm delighted to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to providing friendly and caring service, and I'm glad we could meet your needs. We look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 06, 2026

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Employee Rating

One of the best experiences I have ever had at a car dealership! Derek and Jeffery. B is who helped me out and they were very honest and helpful finding me a car that suits my needs. I highly recommend More

by lola345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Bockemehl, Jeff Morris

Mar 06, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review, Lola! I'm thrilled to hear that you had one of the best experiences at James Wood Chevrolet Buick GMC Decatur. It's great to know that Derek and Jeffery were able to assist you in finding the perfect car to meet your needs. I truly appreciate your recommendation and we look forward to seeing you again! Safe travels in your new vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 06, 2026

Dealership Rating
Employee Rating

This dealership has good and fast service, friendly employees and I would recommend them to anyone. More

by daleblevins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

February 27, 2026

Dealership Rating
Employee Rating

Repeat customer. Same straightforward process every time—no pressure, fair numbers, and quick paperwork. I’ll keep coming back. More

by chad@chadlaxton.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate your loyalty and am glad to hear that you consistently have a positive experience at James Wood Chevrolet Buick GMC Decatur. Our goal is to provide a straightforward and efficient process for all our customers. We look forward to seeing you again next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 26, 2026

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Employee Rating

Wonderful experience, outstanding Sales and finance folks, I cannot be more satisfied, I totally recommend the dealership…. Thanx More

by al1051
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson , Dane in finance

Feb 27, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! It’s wonderful to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our sales and finance teams strive to provide outstanding service, and it’s gratifying to know your expectations were met. Your recommendation is greatly appreciated, and the team looks forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 15, 2026

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Employee Rating

Surprised my wife with a new Buick Envista, got a deal that I liked and was in and out quickly,. This is the third vehicle I’ve purchased from James Wood in the last 8 years from the same salesman Drew, i More

by jf57red
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 15, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your wonderful experience with us! I'm so happy to hear that you were able to surprise your wife with a new Buick Envista and that Drew provided you with the stability and service you've come to expect from James Wood Chevrolet Buick GMC Decatur. We appreciate your loyalty over the years and look forward to serving you again in the future. Enjoy your new vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 11, 2026

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Employee Rating

Great service with great inventory! I only have five words o o o o o o OK. More

by GSR44.ROBERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear you enjoyed our service and inventory at James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

February 10, 2026

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Employee Rating

Like I said before this is the third vehicle I g ave bought from James Wood via Derek Ward....Excellent salesmanship More

by b.coffer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Balderas

Feb 11, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your continued trust in James Wood Chevrolet Buick GMC Decatur and am thrilled to hear that you’ve had excellent experiences with Derek. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 07, 2026

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Employee Rating

All work was done in a timely manner, staff was very courteous and helpful and Crystal was an exceptionally rep …. Thank you all More

by al1051
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

Feb 08, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. It’s great to know that our team, especially Crystal, provided you with courteous and helpful service. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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