Derrick Bates
Derrick Bates at Claremont Toyota

Derrick Bates | Page 3

Internet Sales

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

Contact Me
not yet
rated
82 Reviews

I have over 20 years of experience in the automobile industry. I upfront and transparent on all of my deals. And I am very easy to work with.

Dealership Experience

6 yrs, 9 mos

Industry Experience

27 yrs, 7 mos

Languages Spoken

English English

not yet
rated

82 Reviews

Write a Review

82 Reviews of Derrick Bates

November 16, 2022

Dealership Rating
Employee Rating

Derrick Bates was very helpful and quick! 10/10 would recommend! Very happy with my new Camry! More

by RACHELOLIVER96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Henry Figueroa, Steve Saad

Nov 16, 2022

Claremont Toyota responded

Thank you for your stars, Rachel! We're so happy to hear Derrick provided you with a seamless experience! Congratulations on your new Camry! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 02, 2022

Dealership Rating
Employee Rating

The whole transaction was professional and efficient. I would do business with the dealership and the employees again. More

by PKAUF1789
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2022

Claremont Toyota responded

Thank you for choosing us & welcome to the family! We're so happy to hear you drove home a satisfied customer! See you next time! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 23, 2022

Dealership Rating
Employee Rating

I received outstanding customer service from Bruce Wright at Claremont Toyota! I would recommend working with Bruce when you are in the market for a new vehicle. More

by YOURAGENTJACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Wright

Oct 24, 2022

Claremont Toyota responded

Thank you for your stars & recommendation! We're thrilled to hear Bruce ensured an awesome experience. We look forward to working with you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 18, 2022

Dealership Rating
Employee Rating

Highly recommend this place for buying new car. Special thank you the internet manager Joey and sale person Derrick for helping us. Definitely come back for the next Toyota cars. More

by sondao1012
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Fairman , Joey

Aug 19, 2022

Claremont Toyota responded

We are thrilled to hear that Joey and Derrick worked hard to get you into your perfect car! Thank you for choosing us and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 17, 2022

Dealership Rating
Employee Rating

Superb, outstanding and committed to excellence. I can only say great things about this dealership. From the sales/financing experience with Mr. Derrick Bates and Mr. Adrian Romero, to the service w More

by MICHAEL.MAGNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Romero, Dawn Valdez

Aug 18, 2022

Claremont Toyota responded

The satisfaction of our customers is our top priority to us and we're pleased to hear that is what you received. Thank you for choosing us and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 03, 2022

Dealership Rating
Employee Rating

Superior customer service, vehicle deivery was excellent, and the Internet Sales Manager was super professional and went above and beyond with the care, delivery, and sales/documentation process. Couldnt hav More

by ejvargas83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2022

Claremont Toyota responded

It's wonderful to hear that you had an amazing experience here with us! We appreciate you taking the time to let us know about your experience and we can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 28, 2022

Dealership Rating
Employee Rating

Excellent service by friendly, helpful and knowledgeable staff. Would definitely recommend Toyota Claremont to friends and relatives. More

by LTOLEGARIO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Chavez , Ryan Crenshaw

Jul 29, 2022

Claremont Toyota responded

It's great to hear that you received the service that you deserve! We look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 27, 2022

Dealership Rating
Employee Rating

This is an excellent dealership! Derrick Batea was extremely helpful, kind and knowledgeable! It was a Pleasure! More

by RUTHLSANCHEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Figueroa

Jul 28, 2022

Claremont Toyota responded

We will be sure to let Derrick know about your positive review and we hope to see you again! Take care! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 20, 2022

Dealership Rating
Employee Rating

They gave me a price over the phone and when I got there they gave me a different price and manager just walked away and he ignore me when I told him I wanted to pay cash with the truck , it’s a really bad More

by jame610
Recommend Dealer
No
Jul 21, 2022

Claremont Toyota responded

Transparency is very important and we're discouraged to see there was a pricing discrepancy, as well as a negative interaction with a member of our sales team. We'd like to learn more about what transpired and see if we can still get you into the right vehicle at the right price. Please contact us when you have a chance. We look forward to speaking with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 04, 2022

Dealership Rating
Employee Rating

Real professional and courteous service wouldn't go anywhere else service done when they promised excellent place to go thank you More

by CAR626LOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Lopez, Janeth Mestas

Jul 05, 2022

Claremont Toyota responded

Providing 5-star service is our top priority, which is why we're happy to see you received just that. Hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

3
...