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Derrick Bates

Overview Reviews (82)

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Derrick Bates

Derrick Bates | Page 4

Internet Sales

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

I have over 20 years of experience in the automobile industry. I upfront and transparent on all of my deals. And I am very easy to work with.

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82 Reviews

I have over 20 years of experience in the automobile industry. I upfront and transparent on all of my deals. And I am very easy to work with.

Overview Reviews (82)

Dealership Experience

6 yrs, 9 mos

Industry Experience

27 yrs, 7 mos

Languages Spoken

English

not yet
rated

82 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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82 Reviews of Derrick Bates

June 30, 2022

Dealership Rating

Employee Rating

Very friendly helpful kind very professional understanding humble talk you through the steps of your car understanding humble talk you through the steps of your car More

by DAISYGARCIA802

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gabriel Acevedo, Jonathan Fairman, Henry Figueroa, Ramon Arturo Hermosillo, Ricardo Hernandez, Marisela Guzman , Richard Lopez, Adrian Romero, Ivica Zupic

Jul 01, 2022 -

Claremont Toyota responded

We are so happy to hear that you had an enjoyable visit! Thank you for your positive feedback and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 21, 2022

Dealership Rating

Employee Rating

Claremont Toyota offers some of the best customer service. They have some outstanding workers at the facility. I would definitely recommend this dealership to a family member or friend. Excellent dea service. They have some outstanding workers at the facility. I would definitely recommend this dealership to a family member or friend. Excellent dealership! More

by CHRISTBLANCO21

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gabriel Acevedo, Jonathan Fairman, Ricardo Hernandez, Joseph Zepeda, Marisela Guzman , Jose Gomez, Richard Lopez, Adrian Romero, Ivica Zupic

Jun 22, 2022 -

Claremont Toyota responded

It truly makes us happy to hear that our service team went the extra mile to make sure you left a satisfied customer! Thank you so much for your feedback and we hope to hear from you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 21, 2022

Dealership Rating

Employee Rating

Excelente servicio los empleados muy amables muy atentos estoy my satisfecha con toyota el trato es excelente estoy my satisfecha con toyota el trato es excelente More

by VERONICANUNO26

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gabriel Acevedo, Jesse Alvarado, Christian Barreto , Richard Lopez, Prosper Umudu

Jun 22, 2022 -

Claremont Toyota responded

Nos alegra que su experiencia haya sido excelente y le agradecemos su visita. Si alguna vez necesita algo, no dude en preguntar. Eres familia. Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

May 19, 2022

Dealership Rating

Employee Rating

great job quick in an out no problem derrick bates was the best had a small problem got it fixed in a jiffy even got a jacket from derick love driving my tocoma thanks guys every one there i talked to was the best had a small problem got it fixed in a jiffy even got a jacket from derick love driving my tocoma thanks guys every one there i talked to was better than great again thanks waiting for my first oil change More

by GUENTERT00

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: derrick bates

May 19, 2022 -

Claremont Toyota responded

We can't tell you how nice it feels to hear that Derrick went above and beyond to make sure your experience at Claremont Toyota was a memorable one. Thank you so much for your feedback and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 17, 2022

Dealership Rating

Employee Rating

Very good service and communication to help customer to take care the car needed. Workers was very friendly. take care the car needed. Workers was very friendly. More

by NGABACH.HOANG

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gabriel Acevedo

May 18, 2022 -

Claremont Toyota responded

We are ecstatic to hear that you had an enjoyable experience! Hope to see you soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 13, 2022

Dealership Rating

Employee Rating

Excellent customer service, I didn't feel pressured into buy a car. Will return in the future! buy a car. Will return in the future! More

by GUTIERREZSAMANTHA853

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ryan Crenshaw, Adrian Romero

May 16, 2022 -

Claremont Toyota responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. We hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 03, 2022

Dealership Rating

Employee Rating

Derek too care of me and it was a Pleasant experience. Only setback was that it took a while for my car to come in. Only setback was that it took a while for my car to come in. More

by GREGORYDGARCIA16

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

May 04, 2022 -

Claremont Toyota responded

It's a pleasure to hear that Derek made sure you had an overall positive visit. Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 27, 2022

Dealership Rating

Employee Rating

Great customer service always going out of there way for the customers great deals and friendly environment the customers great deals and friendly environment More

by ABBYNESSA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gabriel Acevedo, Jonathan Fairman, Henry Figueroa, Marisela Guzman , Richard Lopez, Adrian Romero, Ivica Zupic

Apr 28, 2022 -

Claremont Toyota responded

We are ecstatic to hear that you always receive the service that you deserve! Hope to hear from you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 01, 2022

Dealership Rating

Employee Rating

Great friendly service. Nice people. Great customer Service ! I will make this my dealership ! Have a nice day Nice people. Great customer Service ! I will make this my dealership ! Have a nice day More

by FKHOURY1959

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gabriel Acevedo, Jonathan Fairman, Henry Figueroa, Marisela Guzman , Richard Lopez, Adrian Romero, Ivica Zupic

Apr 03, 2022 -

Claremont Toyota responded

We're more than happy to hear that your experience was nothing short of amazing. We hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 30, 2022

Dealership Rating

Employee Rating

Very good service and I can recommend it to my friends and family both 5 stars and family both 5 stars More

by NELSONSANCHEZ792

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gabriel Acevedo, Jesse Alvarado, Jonathan Fairman, Henry Figueroa , Richard Lopez, Adrian Romero, Ivica Zupic

Mar 31, 2022 -

Claremont Toyota responded

Thank you so much for taking the time to leave this 5-star review and we look forward to working together for many more years! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500