Derrick Bates
Derrick Bates at Claremont Toyota

Derrick Bates | Page 8

Internet Sales

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

Contact Me
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rated
82 Reviews

I have over 20 years of experience in the automobile industry. I upfront and transparent on all of my deals. And I am very easy to work with.

Dealership Experience

6 yrs, 9 mos

Industry Experience

27 yrs, 7 mos

Languages Spoken

English English

not yet
rated

82 Reviews

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82 Reviews of Derrick Bates

April 22, 2021

Dealership Rating
Employee Rating

Every time I bring the car in there seems to be some excuse on why something cannot be done. I call ahead and scheduled for regular maintenance and also for them to look at an issue my window was having More

by RAHULCHANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

April 08, 2021

Dealership Rating
Employee Rating

STOP sending these messages. I am not Mathew .........STOP STOP Unsubscribe this email address STOP sending these messages. I am not Mathew .........STOP STOP Unsubscribe this email address More

by MAEREX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gabriel Acevedo, Jesse Alvarado

March 17, 2021

Dealership Rating
Employee Rating

Great dealer. Very satisfied with new Tacoma purchase. I would highly recommend this dealer to my friends and family in the near future. Thank you More

by CASTELO.ANDREW
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Rick Mason

Mar 17, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 23, 2021

Dealership Rating

It was fun buying a car from Gabe at Claremont Toyota. I got a very fair deal, straightforward, done in about 1.5 hrs, quick, easy. More

by VALERIE W.
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Acevedo , Brandon Martinez, Adrian Romero

Feb 23, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 02, 2021

Dealership Rating

Was an amazing experience. Was easy to find what I needed and the dealers were helpful. Overall an easy process. I would recommend to friends. More

by JPETITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Wright , Ryan Crenshaw, Richard Lopez

Feb 03, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 01, 2020

Dealership Rating
Employee Rating

I needed a ride back home and these Toyota gentlemen saw me real need. They send out an Uber for me. They have been so good to me for 15 years! 3 cars by now have been bought there. More

by JSIQUEIROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janeth Mestas

Dec 03, 2020

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 19, 2020

Dealership Rating
Employee Rating

It took 3 1/2 hours with an appointment for an oil change and extra 3 hours to change a bulb. This was such an inconvenience for me. More

by REY2626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

November 04, 2020

Dealership Rating
Employee Rating

Awesome dealership, a true No Pressure experience they had exactly the car/trim i was looking for all the staff were friendly and welcoming. they have a great selection of Toyotas will defined recommend t More

by Cristian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Fairman , Alexander Rosa

Nov 04, 2020

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 16, 2020

Dealership Rating
Employee Rating

Jessie Alvarado was an excellent sales person will do businesses again, very friendly and answered all my questions. Was very pleased with the sale. Thanks Claremont Toyota. More

by SALDIVARB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Acevedo, Jonathan Fairman , Ivica Zupic, Jessie Alvarado

Oct 20, 2020

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 05, 2020

Dealership Rating
Employee Rating

Claremont Toyota They have Phony window stickers on there car windows to screw you be careful ,,the salesman was a good guy but the manger/closer was a real dummy not very good at all/poor ,,they play games More

by acrch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jesse Alvarado, Jonathan Fairman , N/A

Oct 07, 2020

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We appreciate your business and value you as a customer, we are very sorry to heard your experience with us did not meet your expectations. Please feel free to call me directly at 909.542.1615 or simply replay to this email. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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