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Derrick Edwards
Derrick Edwards at BMW of Owings Mills

Derrick Edwards | Page 3

Service Advisor

BMW of Owings Mills

9702 Reistertowns Road
Owings Mills, MD 21117

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4.8
156 Reviews
4.8

156 Reviews

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156 Reviews of Derrick Edwards

October 31, 2025

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Employee Rating

Staff was very professional and was able to get me into a new car that day with a good rate. More

by samuel.schlossberg776
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hess, Daniel Kim, Michelle Jackson, Eric Lowery, Karen Anderson, Howard Mei, Mark Johnson , Daniel Cushner, James Wilder

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Nov 01, 2025

BMW of Owings Mills responded

Thank you for your wonderful review, Samuel! We’re thrilled to hear that our team at BMW of Owings Mills was able to assist you in getting into a new car with a great rate. We appreciate your kind words about our professional staff. We hope to see you again soon! Sincerely, The Team at BMW of Owings Mills

October 26, 2025

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Great service visit and Derrick was on top of everything. .. communicated updates nicely along the way More

by jeffstriegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 26, 2025

BMW of Owings Mills responded

Thank you, Jeff! It's wonderful to hear that you had a great service visit at BMW of Owings Mills and that Derrick provided excellent communication throughout the process. We appreciate your feedback and look forward to seeing you again! Sincerely, The Team at BMW of Owings Mills

October 24, 2025

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Employee Rating

Excellent work, professional staff, comfortable and hospitable efficient wait time. friendly and knowledgeable staff. Thank you.. I’m trying to figure out every way I can. More

by g.good.gg19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Mark Johnson , Jon

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Oct 25, 2025

BMW of Owings Mills responded

Thank you for your fantastic feedback! We greatly appreciate your kind words about the professional and friendly staff at BMW of Owings Mills. It’s wonderful to hear that you had a comfortable and efficient experience. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

October 20, 2025

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Employee Rating

My interactions with the service and parts departments have been top-notch, and prices are reasonable. More

by russell.klenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Mark Johnson

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Oct 21, 2025

BMW of Owings Mills responded

Thank you for your feedback, Russell! We're glad to hear that your experiences with our service and parts departments at BMW of Owings Mills have been top-notch and that you found our prices reasonable. We appreciate your support and look forward to assisting you again. Sincerely, The Team at BMW of Owings Mills

October 20, 2025

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Employee Rating

Service advisors were courtous and listened to my concerns they made no promises or estimates until they had confered with the service tech. More

by karlnwat73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2025

BMW of Owings Mills responded

Thank you for your feedback, Karl! We appreciate your positive remarks about our service advisors at BMW of Owings Mills and their attentive approach to your concerns. We strive to provide transparent and reliable service, and it’s great to hear that our team met your expectations. If you have any further questions or need assistance in the future, feel free to reach out to us. We look forward to serving you again! Sincerely, The Team at BMW of Owings Mills

October 20, 2025

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Employee Rating

Derek and Michell gave me great confidence that they would take care of my needs More

by rharcumck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Mark Johnson

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Oct 20, 2025

BMW of Owings Mills responded

Thank you for your kind words! We're thrilled to hear that Derek and Michell provided you with the confidence and support you needed during your experience at BMW of Owings Mills. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

October 18, 2025

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Employee Rating

Mr. Derrick Edwards, an excellent and great asset to BMW. He is very knowledgeable and thorough in filling out and explaining the next steps in the service process. He kept me informed during the process and More

by bunche46@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2025

BMW of Owings Mills responded

Thank you for your review! We're glad to hear about your positive experience with Derrick at BMW of Owings Mills. His dedication to providing thorough and friendly service truly makes a difference. We appreciate your recommendation and look forward to assisting you again. Sincerely, The Team at BMW of Owings Mills

October 18, 2025

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Employee Rating

Super polite and friendly. Comfy waiting area, and I love the video walk around of my car. Great job! More

by ed_deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Johnson

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Oct 18, 2025

BMW of Owings Mills responded

Thank you for your wonderful review, Ed! We're thrilled to hear that you had a positive experience at BMW of Owings Mills. It's great to know you enjoyed our comfy waiting area and the video walk-around of your car. We appreciate your kind words and look forward to welcoming you back next time! Sincerely, The Team at BMW of Owings Mills

October 18, 2025

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Employee Rating

Great experience overall. The staff was very friendly and informative. Also, I paid for what I asked for and no surprises. More

by Jmcmillion05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Mark Johnson

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Oct 18, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at BMW of Owings Mills. Our team takes pride in being friendly and informative, and we're glad to know you felt you received exactly what you asked for without any surprises. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, The Team at BMW of Owings Mills

October 17, 2025

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Employee Rating

Service team and mgr Michelle toke care of me and complete all my request that I had More

by Chaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Mark Johnson

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Oct 18, 2025

BMW of Owings Mills responded

Thank you for your kind words, Chaz! We're delighted to hear that our service team, including Michelle, took great care of you and fulfilled all your requests. At BMW of Owings Mills, we strive to provide excellent service to all our customers. Looking forwardto seeing you again soon! Sincerely, The Team at BMW of Owings Mills

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