Great service- from the service advisor to the tech who
worked on my vehicle. Although I don't live in the immediate Baltimore area, I will come back for service. My Service Advisor Derrick was great to
worked on my vehicle. Although I don't live in the immediate Baltimore area, I will come back for service. My Service Advisor Derrick was great to work with and answered all my questions sufficiently.
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by tveasley18
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2025 -
BMW of Owings Mills responded
Thank you for your fantastic review! We're thrilled to hear that you received great service from Derrick and our team at BMW of Owings Mills. We’re glad to know you'll be returning for your vehicle's service, even from outside the Baltimore area. We look forward to assisting you again soon! Safe travels!
Sincerely, The Team at BMW of Owings Mills
Derrick is the best!
He was wonderful to work with and the service was great! Thank you!
He was wonderful to work with and the service was great! Thank you!
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by gilliangoodman78
Verified Customer
Verified Customer
Service Price Transparency
Jul 06, 2025 -
BMW of Owings Mills responded
Thank you for your fantastic review! We’re thrilled to hear that Derrick provided you with great service and made your experience enjoyable at BMW of Owings Mills. We appreciate your kind words and hope to see you again soon!
Sincerely, The Team at BMW of Owings Mills
Derrick has always provided us with an outstanding level
of service and the reason we continue to buy all of our cars from his dealership.
of service and the reason we continue to buy all of our cars from his dealership.
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by sheba.douoguih
Verified Customer
Verified Customer
Service Price Transparency
Jul 06, 2025 -
BMW of Owings Mills responded
Thank you for your kind words, Sheba! We're thrilled to hear about your positive experiences with Derrick at BMW of Owings Mills. We appreciate your loyalty and look forward to assisting you with your future vehicle purchases. See you next time!
Sincerely, The Team at BMW of Owings Mills
Always great timely service and great customer services.
I’ve had a great experience every time
I’ve had a great experience every time
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by lizroutzahn
Verified Customer
Verified Customer
Jul 04, 2025 -
BMW of Owings Mills responded
Thank you for your wonderful review, Liz! We truly appreciate your kind words about the timely service and great customer service you've experienced at BMW of Owings Mills. It's always our aim to provide exceptional service, and we're thrilled to hear that you've had a positive experience each time. We look forward to welcoming you back for your next visit!
Sincerely, The Team at BMW of Owings Mills
Always the absolute best experience when i come for
service. Rentals are always clean and available and the turnaround is amazing
service. Rentals are always clean and available and the turnaround is amazing
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by dhenson00
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Milea
Jul 04, 2025 -
BMW of Owings Mills responded
Thank you for your review! We appreciate your feedback about your service experiences at BMW of Owings Mills. It’s great to hear that our rentals meet your expectations and that you find our turnaround time impressive. We look forward to serving you again soon.
Sincerely, The Team at BMW of Owings Mills
I had the absolute pleasure of working with Eric at the
BMW dealership, and I cannot recommend him highly enough! From the moment I walked in, Eric was attentive, knowledgeable, and completely focused on m
BMW dealership, and I cannot recommend him highly enough! From the moment I walked in, Eric was attentive, knowledgeable, and completely focused on making the entire process smooth and stress-free.
What stood out most was how he truly listened to what I wanted. He worked out every detail to my exact liking—from the pricing and features to the timing and paperwork. Eric went above and beyond to make sure I drove away not just with any car, but with the perfect BMW for me.
His professionalism, patience, and ability to explain every step clearly made me feel confident and taken care of. If you’re looking for someone who truly cares about customer satisfaction and makes buying a car feel exciting (not overwhelming), ask for Eric!
Thanks again, Eric—you made this experience unforgettable!
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by PrissyDame
Jul 03, 2025 -
BMW of Owings Mills responded
Thank you for your fantastic review! We're thrilled to hear about your positive experience working with Eric at BMW of Owings Mills. It's great to know that his attentiveness and knowledge contributed to making your car-buying process smooth and enjoyable. We appreciate your recommendation and hope you love your new BMW! Please feel free to visit us again in the future. Safe driving!
Sincerely, The Team at BMW of Owings Mills
My car was in for service and from my advisors Michelle
Jackson and Mark Johnson to the service guys, the work was completed to my full satisfaction.
Jackson and Mark Johnson to the service guys, the work was completed to my full satisfaction.
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by dhicks3
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2025 -
BMW of Owings Mills responded
Thank you for your kind words! We're thrilled to hear that you had a positive experience at BMW of Owings Mills and that Michelle and Mark provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future!
Sincerely, The Team at BMW of Owings Mills
I received excellent service, and look forward to working
with the staff again. The service manager kept me informed of status, and was able to explain everything dealing with the repair.
with the staff again. The service manager kept me informed of status, and was able to explain everything dealing with the repair.
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by selewi3
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2025 -
BMW of Owings Mills responded
Thank you for your kind words! We're thrilled to hear that you received excellent service at BMW of Owings Mills. It's great to know that our service manager kept you informed and provided clear explanations regarding your repair. We look forward to assisting you again in the future!
Sincerely, The Team at BMW of Owings Mills
Customer Service is stellar.
Michelle is always informative and service times are short. Great 👍🏽 business
Michelle is always informative and service times are short. Great 👍🏽 business
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by RHONDATRUITT
Verified Customer
Verified Customer
Jun 29, 2025 -
BMW of Owings Mills responded
Thank you so much for your wonderful review, Rhonda! We're thrilled to hear that you had a positive experience at BMW of Owings Mills and that Michelle provided you with stellar service. We appreciate your support and look forward to welcoming you back soon!
Sincerely, The Team at BMW of Owings Mills
Derrick was very professional throughout my appointment.
I have had him as my service advisor before and he has been consistantly helpful and informative.
I have had him as my service advisor before and he has been consistantly helpful and informative.
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by GPS6834
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2025 -
BMW of Owings Mills responded
Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Derrick at BMW of Owings Mills. His professionalism and consistent support are truly valued. We appreciate your loyalty and look forward to assisting you again in the future!
Sincerely, The Team at BMW of Owings Mills
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