Derrick Phillips
Derrick Phillips at Southern Hyundai Newport News

Derrick Phillips

Service Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.8
110 Reviews
4.8

110 Reviews

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110 Reviews of Derrick Phillips

September 19, 2025

Dealership Rating
Employee Rating

My experiences with Southern have been nothing but great. Thanks Southern Hyundai. Sincerely Barbara Lankford More

by barbaralankford21
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris House, jeffrey moien , Shayne and Justin

September 16, 2025

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Southern Hyundai Newport News always delivers top-notch service. Jeff is outstanding, knowledgeable, attentive, and trustworthy. I won’t take my 2024 Tucson anywhere else! More

by Jackson Risinger
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Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado, jeffrey moien

September 13, 2025

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Very helpful in complying with all of my vehicle needs in a very attentive manner. More

by clamar225
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado

September 05, 2025

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Last two visit I had a pleasant experience. Service dept men are becoming a bit more welcoming and pleasant More

by SFWILLIA39
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Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

August 28, 2025

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We were able to get our car in for an oil change without an appointment, had to leave it there for awhile but it was done in a great timing. Thanks for a job well done! More

by ray_zeigler
Service Price Transparency
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Recommend Dealer
Yes

August 17, 2025

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I. have been getting my car serviced at this dealership for many years. Prior to my last service at the dealership, the service had been previously very good. More

by RICK92518
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Recommend Dealer
Yes

Other Employees Tagged: William Conrad, jeffrey moien

Aug 19, 2025

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 17, 2025

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Always fast, friendly, and professional service. I appreciate the short wait time and Saturday availability. More

by andrewnumber1
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Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado, jeffrey moien

Aug 19, 2025

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 16, 2025

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Always attentive and detail-oriented appreciate his consistency and friendliness on each visit will continue to give my business here More

by PHIL84
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Recommend Dealer
Yes

August 12, 2025

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Excellent Customer Service. They replaced my 2013 Sonata engine and gave me a loaner. Highly Recommend team. More

by echo1pmd
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Recommend Dealer
Yes
Aug 13, 2025

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 31, 2025

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The worst customer service care ever 4 hours for a oil change & inspection is just ridiculous. More

by jim.nelson103010
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Recommend Dealer
No

Other Employees Tagged: Carter Hartley, Keith McCullers

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