

Derrick Phillips
Service Manager
Southern Hyundai Newport News
12872 Jefferson Avenue
Newport News, VA 23608
103 Reviews
Write a Review103 Reviews of Derrick Phillips
August 12, 2025
Excellent Customer Service. They replaced my 2013 Sonata engine and gave me a loaner. Highly Recommend team. They replaced my 2013 Sonata engine and gave me a loaner. Highly Recommend team. More
Other Employees Tagged: Ernesto Rosado, Robert Smith, jeffrey moien
July 31, 2025
The worst customer service care ever 4 hours for a oil change & inspection is just ridiculous. change & inspection is just ridiculous. More
Other Employees Tagged: Carter Hartley, Keith McCullers
July 29, 2025
Amazing service, very diligent, and prompt. Jeff always takes great care of me and does a great job. Jeff always takes great care of me and does a great job. More
Other Employees Tagged: jeffrey moien
July 28, 2025
Jeff a the entire service department is great and very accommodating. I would highly recommend bringing a vehicle into them as they have taken such excellent care of mine. accommodating. I would highly recommend bringing a vehicle into them as they have taken such excellent care of mine. More
Other Employees Tagged: Chris House, Ernesto Rosado, jeffrey moien
July 19, 2025
Jeff M is a life saver! He got me in and out in a couple hours after I dropped off my car with no notice nor appointment because it started to smoke like crazy on my way to He got me in and out in a couple hours after I dropped off my car with no notice nor appointment because it started to smoke like crazy on my way to work and making crazy sounds. He rocks! More
Other Employees Tagged: jeffrey moien
July 03, 2025
Always great professional caring service! They know me, but most important they know my car! They know me, but most important they know my car! More
Other Employees Tagged: Chris House, Robert Blyth, Robert Bradford, William Conrad, Curtis Hardy, jeffrey moien, Gregory Cunningham, Angelo Mastropasqua
July 01, 2025
I had a minor issue and the manager, Derrick, responded like you want service managers to respond. Let’s face it. When we buy a car, we “date” the sales person but we are married to the service team. I like you want service managers to respond. Let’s face it. When we buy a car, we “date” the sales person but we are married to the service team. I just hope Derrick stays on with Southern Hyundai! More
June 27, 2025
Joel the salesman was terrific he spent time showing me how to operate the controls and set up my phone and Bluetooth for me would highly recommend good experience how to operate the controls and set up my phone and Bluetooth for me would highly recommend good experience More
Other Employees Tagged: Joel Washington, Keith McCullers
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