Derrick Phillips
Service Manager
Southern Hyundai Newport News
12872 Jefferson Avenue
Newport News, VA 23608
143 Reviews
Write a Review143 Reviews of Derrick Phillips
February 22, 2026
Joel was patient and very knowledgeable. Justin Potter was also quite awesome and easy to work with. Anton Smith was also very pleasant and helpful. I would highly recommend these 3 men a Justin Potter was also quite awesome and easy to work with. Anton Smith was also very pleasant and helpful. I would highly recommend these 3 men and Southern Hyundai. The best car buyer experience we have ever had. 5 Stars are not enough stars! They were all a solid 10!!! More
Other Employees Tagged: Joel Washington , Justin Potter and Anton Smith 5 stars
February 21, 2026
Larry is excellent and always helpful. Great Service team. Eager to assist and resolve any issues to customer satisfaction. Great Service team. Eager to assist and resolve any issues to customer satisfaction. More
Other Employees Tagged: Michael Abi-Saab, jeffrey moien , Larry Fowler
February 18, 2026
Service is fine. Don’t like receiving multiple calls, texts, and emails to complete this survey. I’m only doing it because it’s interrupting my work day Don’t like receiving multiple calls, texts, and emails to complete this survey. I’m only doing it because it’s interrupting my work day More
Other Employees Tagged: Joel Washington
February 12, 2026
Dealer contacted me for recall service. I asked for rear end oil change too. This was agree to via email and again at service counter. Also asked for maintenance reminders in car to be clea I asked for rear end oil change too. This was agree to via email and again at service counter. Also asked for maintenance reminders in car to be cleared. This was also agreed to. Picked up car at 4:15 and oil change was not done. Derrick said it was his fault, then tried ti deflect by informing that oil change was not due till 80K. I asked for it to be done on my schedule not anyone else's. More
Other Employees Tagged: jeffrey moien
February 11, 2026
The team did a great job with our Venue! Thanks for all the help for us! Thanks for all the help for us! More
Other Employees Tagged: Chris House, Ernesto Rosado

