Derrik Cole | Page 2

Derrik Cole always takes care of me and my Subaru. I can't thank him enough. The level of service and trust he provides is incomparable. As long as we have our Outback, I'll be bringing it to Derrik a I can't thank him enough. The level of service and trust he provides is incomparable. As long as we have our Outback, I'll be bringing it to Derrik and Bloomington Subaru. More

by jbbush Verified Customer Verified Customer

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Great. Polite, attentive, thoughtful, professional, helpful. Diagnosed my problem in a cost-effective way and provided friendly follow-up service. Great Polite, attentive, thoughtful, professional, helpful. Diagnosed my problem in a cost-effective way and provided friendly follow-up service. Great snacks and coffee in a modern, beautiful waiting area. Also offered me a free rental car. More

by LLOYDZIMMERMAN19 Verified Customer Verified Customer

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Work done right and timely. And, I just adore the video review by the technician that is available on my phone! Love it! Courteous attentive service advisors too. The service And, I just adore the video review by the technician that is available on my phone! Love it! Courteous attentive service advisors too. The service advisors have always been great to work with. More

by MR.PAUL Verified Customer Verified Customer

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It is easy to schedule and the staff is kind and efficient to work with efficient to work with More

by cb22 Verified Customer Verified Customer

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They took care of me without an appointment when it became apparent that I would be unable to install the cargo net that I had just purchased for my new outback. became apparent that I would be unable to install the cargo net that I had just purchased for my new outback. More

by annewong Verified Customer Verified Customer

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Derrik was very helpful and knowledgeable. The store is very nice and easy to get to! The store is very nice and easy to get to! More

by logers08 Verified Customer Verified Customer

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Luther Bloomington Acura was amazing! I was driving cross country when my MDX needed a wheel bearing. It was a Saturday, and they were able to squeeze me in and fix the car like new. Serv I was driving cross country when my MDX needed a wheel bearing. It was a Saturday, and they were able to squeeze me in and fix the car like new. Service team was great! Highly recommend them. More

by MTOSCANO54 Verified Customer Verified Customer

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Great customer service! Everyone at this dealership is always so friendly and helpful. All my car maintenance has been completely in a reasonable timeframe and done correct Everyone at this dealership is always so friendly and helpful. All my car maintenance has been completely in a reasonable timeframe and done correctly. I really trust this service team. More

by REBECCA.L.EGELAND Verified Customer Verified Customer

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My 2013 Subaru Outback needed 15k worth of repairs after 8 years. We bought an extended warranty and since day 1 had to put in 2 quarts of extra oil for every oil change because it was leaking. This was dee 8 years. We bought an extended warranty and since day 1 had to put in 2 quarts of extra oil for every oil change because it was leaking. This was deemed "normal" until we were out of warranty. Subaru is now synonymous with crap. I tell everyone I know not to fall for their low quality junk. Never again! More

by Ailingrichman Verified Customer Verified Customer

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The 60,000 mile check up was really great. Our service rep was incredibly kind, honest and sincere. We felt like they did their best to provide what we needed. The reason I give 4 stars is Our service rep was incredibly kind, honest and sincere. We felt like they did their best to provide what we needed. The reason I give 4 stars is because we had an oil change right before the check up and we learned some mistakes had been made. We appreciate how they tried to rectify the previous issues. More

by leslie.oskey Verified Customer Verified Customer

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