Derrik Cole | Page 3
Service Advisor
Luther Bloomington Acura Subaru
7801 Lyndale Ave S
Minneapolis, MN 55420
60 Reviews
Write a Review60 Reviews of Derrik Cole
June 24, 2022
This process was SO easy! My wife dropped of my car, and she was given a dealer car to use for free in the meantime. They texted me a video walkaround of my car, explaining an My wife dropped of my car, and she was given a dealer car to use for free in the meantime. They texted me a video walkaround of my car, explaining anything they found, and whatever recommendations they had. Finally; I could just text back what I wanted done, or to ask any questions, and that was easy too! They washed my car as well and it hasn't looked that good in a long time :) More
June 10, 2022
Derrick and Mitch provided excellent service. Both knew answers to all my questions and were very polite. Both knew answers to all my questions and were very polite. More
Other Employees Tagged: Mitch Rose, Michael Dao
June 10, 2022
Took car of my seat belt issue and gave me a loaner vehicle. Great service. vehicle. Great service. More
Other Employees Tagged: Alex Anderson, Michael Dao, Shawn Cain, SkyLynn Dunkley, Leo Alas, Tom Baddeley
June 02, 2022
The work is high quality and the customer service is top notch. 10 out of 10. notch. 10 out of 10. More
Other Employees Tagged: Mitch Rose
May 18, 2022
I've always received great service here on my Subaru Legacy. The communication is always great and any issues always fixed and corrected. The inspection report at the end always outlines potential fut Legacy. The communication is always great and any issues always fixed and corrected. The inspection report at the end always outlines potential future items which may need attention. Because of the great service, I will be looking to purchase my next Subaru here. More
Other Employees Tagged: SkyLynn Dunkley
May 06, 2022
They were extremely communicative on a service with lots of random requests, and when I wanted them to double check something the next day after getting the car back they did so with no questions! of random requests, and when I wanted them to double check something the next day after getting the car back they did so with no questions! More
April 29, 2022
I appreciated the warm greeting when I arrived and the immediate help with check in. The lounge is always clean and comfortable. I really appreciated the thoroughness and clear explanation of what I had immediate help with check in. The lounge is always clean and comfortable. I really appreciated the thoroughness and clear explanation of what I had serviced on my Ascent, and what I needed to get repaired. I did not feel rushed. When I needed to get a loaner vehicle, that process was easy and convenient. More
Other Employees Tagged: Tyler Newstrom, Michael Dao, Jacob Yeh
April 28, 2022
I have always had fabulous service at Suburu. Last week I brought my car in for breaks. They were promptly repaired and everyone was so nice and caring. When I left I had trouble breaking. I Last week I brought my car in for breaks. They were promptly repaired and everyone was so nice and caring. When I left I had trouble breaking. I wanted a few days and called in on Saturday when my car started shimmying. They got me in right away and I was provided with a free rental. John, the manager took special care of me so I could get in and out quickly. They fixed my breaks, filled my tank with gas, and sent me on my way. I even fell in love with the rental car. That will be my next Suburu. I am so thankful for Suburu, John and Derek and everyone that worked on my car. Suburu has the best service. Thanks again, Beth the brake lady More
Other Employees Tagged: John Reinan, Tyler Newstrom