Derryl Reese | Page 13
Service Advisor
94 Nissan of South Holland
16269 Van Dam Rd
South Holland, IL 60473
539 Reviews
Write a Review539 Reviews of Derryl Reese
December 30, 2022
Professional helpful clean pleasant close responsible diverse bright nice fast experienced knowledgeable follow-up better diverse bright nice fast experienced knowledgeable follow-up better More
Other Employees Tagged: Torrey Hall, Chris Koehler, Tyler Roberson, Jasmine McCarroll, Taylor McCarroll , Frank Kaczmarski, Jose Lopez, Matt Sappenfield, Jacquelyn Vaughn, James Majors
December 21, 2022
Great Customer Service! They help you with everything you need to know very helpful.Alway use this dealership They help you with everything you need to know very helpful.Alway use this dealership More
Other Employees Tagged: Kelvin Oladiji
December 20, 2022
I purchased my first Nissan Altima 2012 here at South Holland and still is a loyal customer. Holland and still is a loyal customer. More
Other Employees Tagged: Torrey Hall, Tyler Roberson, Jasmine McCarroll , Jose Lopez
December 19, 2022
They very good about taking care of your auto needs. Very helpful concerned and thoughtful. Very helpful concerned and thoughtful. More
Other Employees Tagged: Taylor McCarroll
December 03, 2022
Top notch customer service fix my vehicle with no issues, no long wait time for my vehicle to get repaired. Technician gave me a breakdown of what was wrong and fixed, also informed me what was needed on the no long wait time for my vehicle to get repaired. Technician gave me a breakdown of what was wrong and fixed, also informed me what was needed on the next visit. More
Other Employees Tagged: Frank Kaczmarski
December 02, 2022
There were very helpful in addressing the issues with my vehicle on several occasions. Great service overall! vehicle on several occasions. Great service overall! More
Other Employees Tagged: Torrey Hall, Chris Koehler, Tyler Roberson, Jasmine McCarroll, Taylor McCarroll , Frank Kaczmarski, Matt Sappenfield, Jacquelyn Vaughn
December 02, 2022
Excellent customer service, reliable service, friendly , speedy service. Professional, clean facility. Keep you updated on service. speedy service. Professional, clean facility. Keep you updated on service. More
Other Employees Tagged: Otis Smith, Torrey Hall , Jacquelyn Vaughn
November 21, 2022
I trust the work and expertise of the 94 Nissan staff. My only complaint is the high prices for services. My only complaint is the high prices for services. More
Other Employees Tagged: Torrey Hall, Taylor McCarroll
November 18, 2022
DO NOT TRUST THESE SCAMMERS! !! If there was a 0 star I would give them 0. They sold me a car last year while their mechanics were on strike. My car was not checked to make sure i !! If there was a 0 star I would give them 0. They sold me a car last year while their mechanics were on strike. My car was not checked to make sure it was good to sell. So after a week or 2 I contacted them and let them know that the breaks were whistling. They pretended to send my car out to another shop they claimed to be using at the time to have my breaks fixed. After I received my car back I noticed that the noise was gone but the car still was taking a long time to break especially for a car that just received a break job. When I contacted the dealer to find out what shop they sent my car out to and exactly what work was done on it. They told me that they had no record of the work done on the vehicle. That’s very strange because if you’re paying for work to be done you want to verify that it has been done well and have receipt of it in the event something goes wrong and you have to bring it back. Seeing as they paid for this job, so they say, this should have been kept on file along with my other records of work they did on the car. I’m pretty sure they took used break pads with a lil more cushion than the one I had that was completely out and they just replaced it with that and claimed the breaks were fixed. This was enough to stop the noise but it didn’t help the car to break any better. Not too long after my breaks completely were worn down to needing rotor repair that cost me a couple hundred dollars to have done, and this could’ve been prevented. They refused to pay for that break job eleven though they caused it. So i had it done by another mechanic, and immediately felt a difference in the breaking. The breaking was 100% better and actually felt like it should for the first time since i had bought the car which showed me that Nissan did nothing. Also they sold me a car that previously had 3 accidents on it and was worth way less than what they sold it to me for and now when I’m getting it appraised for trade-in the companies don’t want to offer me that much for it. 94 Nissan is a scamming company I wouldn’t buy anything from them. More
Other Employees Tagged: Otis Smith, Torrey Hall
November 17, 2022
They are always helpful, knowledgeable and polite. The customer service was excellent. I expessed how important it was to get out at a decent time becanuse I had to go to work. The customer service was excellent. I expessed how important it was to get out at a decent time becanuse I had to go to work. More
Other Employees Tagged: Torrey Hall, Chris Koehler, Tyler Roberson, Jasmine McCarroll, Taylor McCarroll , Frank Kaczmarski, Matt Sappenfield, Jacquelyn Vaughn

