Derryl Reese
Derryl Reese at 94 Nissan of South Holland

Derryl Reese | Page 12

Service Advisor

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.7
539 Reviews
4.7

539 Reviews

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539 Reviews of Derryl Reese

February 20, 2023

Dealership Rating
Employee Rating

Professional, , courteous, helpful Each Time I’m There I Always Get Great Service I’m Always Been Advised Od What’s Going With My Car More

by sharonspicerjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joann Kimbrough, Torrey Hall , Jose Lopez

Feb 24, 2023

94 Nissan of South Holland responded

Hi Sharon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of South Holland. Thank you, and have a fantastic day! Liz Sappenfield

February 15, 2023

Dealership Rating
Employee Rating

Awesome, fulfilling, and satisfying experience. I left with a better vehicle than I planned to for a great price. My, salesman, Kelvin, provided over the top customer service addressing all of my w More

by Erv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Oladiji , Tosha Hickey, Jose Lopez

Feb 24, 2023

94 Nissan of South Holland responded

On behalf of our team at 94 Nissan of South Holland, we want to say a big THANK YOU, Erv! It was our pleasure assisting you! Liz

February 02, 2023

Dealership Rating
Employee Rating

Very courteous, professional, attentive and very helpful. I am always very pleased with the service I receive. Tory, especially, is very helpful and kind. More

by jackie08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Chris Koehler, Tyler Roberson, Jasmine McCarroll, Taylor McCarroll , Frank Kaczmarski, Matt Sappenfield, Jacquelyn Vaughn

Feb 05, 2023

94 Nissan of South Holland responded

Hi Jackie, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day. Matt Sappenfield Owner Loyalty Manager

January 30, 2023

Dealership Rating
Employee Rating

I like the professional way you handle business with your customers. Keep up the good work. More

by helfeo
Workmanship
Service Communication
Recommend Dealer
Yes
Feb 03, 2023

94 Nissan of South Holland responded

We're glad to hear you enjoyed your visit. We can't wait to see you again, have a great day. Matt Sappenfield Owner Loyalty Manager

January 28, 2023

Dealership Rating
Employee Rating

The service i received was amazing. I would recommend coming here for any other services. More

by vanessamoya37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Chris Koehler, Tyler Roberson, Jasmine McCarroll, Taylor McCarroll , Frank Kaczmarski, Matt Sappenfield, Jacquelyn Vaughn

Feb 03, 2023

94 Nissan of South Holland responded

Hi Vanessa, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us! Matt Sappenfield Owner Loyalty Manager

January 27, 2023

Dealership Rating
Employee Rating

I think the salesman should have some knowledge about the cars they sell as far as what work was done on the vehicle instead of them having the customer come back in 2-3 days which is what happened to not on More

by Taboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Kaczmarski, James Majors, Brother Booker McGee

Feb 03, 2023

94 Nissan of South Holland responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Matt Sappenfield Owner Loyalty Manager

January 26, 2023

Dealership Rating
Employee Rating

He was able to get me right in and take care of my car situation with no problem. More

by doyousmelll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2023

94 Nissan of South Holland responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of South Holland! Feel free to reach out to us if you need anything. Have a wonderful day. Matt Sappenfield Owner Loyalty Manager

January 21, 2023

Dealership Rating
Employee Rating

Fifteen words aren’t enough to speak on this dealership. The owner, manager and salesmen are the best. I brag about 94 Nissan all of the time. I work at an elementary school and often ask who’s interested i More

by fayebdickens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2023

94 Nissan of South Holland responded

Thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Matt Sappenfield Owner Loyalty Manager

January 20, 2023

Dealership Rating
Employee Rating

I always have great experience when I get my car serviced. Very professional and friendliest staff ever. The prices are fair considering getting the quality service. Often, the wait time isn’t bad e More

by darrencebell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Chris Koehler, Tyler Roberson, Jasmine McCarroll, Taylor McCarroll , Frank Kaczmarski, Matt Sappenfield, Jacquelyn Vaughn

Jan 24, 2023

94 Nissan of South Holland responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

January 02, 2023

Dealership Rating
Employee Rating

I always have a great rep for customer service but the cost of parts and labor are out of control. More

by benardgreen84
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall

Jan 04, 2023

94 Nissan of South Holland responded

We are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care! Matt Sappenfield Owner Loyalty Manager

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