Derryl Reese | Page 14
Service Advisor
94 Nissan of South Holland
16269 Van Dam Rd
South Holland, IL 60473
543 Reviews
Write a Review543 Reviews of Derryl Reese
December 02, 2022
Excellent customer service, reliable service, friendly , speedy service. Professional, clean facility. Keep you updated on service. speedy service. Professional, clean facility. Keep you updated on service. More
Other Employees Tagged: Otis Smith, Torrey Hall , Jacquelyn Vaughn
November 21, 2022
I trust the work and expertise of the 94 Nissan staff. My only complaint is the high prices for services. My only complaint is the high prices for services. More
Other Employees Tagged: Torrey Hall, Taylor McCarroll
November 18, 2022
DO NOT TRUST THESE SCAMMERS! !! If there was a 0 star I would give them 0. They sold me a car last year while their mechanics were on strike. My car was not checked to make sure i !! If there was a 0 star I would give them 0. They sold me a car last year while their mechanics were on strike. My car was not checked to make sure it was good to sell. So after a week or 2 I contacted them and let them know that the breaks were whistling. They pretended to send my car out to another shop they claimed to be using at the time to have my breaks fixed. After I received my car back I noticed that the noise was gone but the car still was taking a long time to break especially for a car that just received a break job. When I contacted the dealer to find out what shop they sent my car out to and exactly what work was done on it. They told me that they had no record of the work done on the vehicle. That’s very strange because if you’re paying for work to be done you want to verify that it has been done well and have receipt of it in the event something goes wrong and you have to bring it back. Seeing as they paid for this job, so they say, this should have been kept on file along with my other records of work they did on the car. I’m pretty sure they took used break pads with a lil more cushion than the one I had that was completely out and they just replaced it with that and claimed the breaks were fixed. This was enough to stop the noise but it didn’t help the car to break any better. Not too long after my breaks completely were worn down to needing rotor repair that cost me a couple hundred dollars to have done, and this could’ve been prevented. They refused to pay for that break job eleven though they caused it. So i had it done by another mechanic, and immediately felt a difference in the breaking. The breaking was 100% better and actually felt like it should for the first time since i had bought the car which showed me that Nissan did nothing. Also they sold me a car that previously had 3 accidents on it and was worth way less than what they sold it to me for and now when I’m getting it appraised for trade-in the companies don’t want to offer me that much for it. 94 Nissan is a scamming company I wouldn’t buy anything from them. More
Other Employees Tagged: Otis Smith, Torrey Hall
November 17, 2022
They are always helpful, knowledgeable and polite. The customer service was excellent. I expessed how important it was to get out at a decent time becanuse I had to go to work. The customer service was excellent. I expessed how important it was to get out at a decent time becanuse I had to go to work. More
Other Employees Tagged: Torrey Hall, Chris Koehler, Tyler Roberson, Jasmine McCarroll, Taylor McCarroll , Frank Kaczmarski, Matt Sappenfield, Jacquelyn Vaughn
November 16, 2022
Good costumer service and maintenance dept I recommend thank you for taking time on my vehicle and making sure my needs are met thank you for taking time on my vehicle and making sure my needs are met More
Other Employees Tagged: Torrey Hall, Chris Koehler, Tyler Roberson, Jasmine McCarroll, Taylor McCarroll , Frank Kaczmarski, Matt Sappenfield, Jacquelyn Vaughn
November 15, 2022
Came in for locks to be taken off my tires no questions asked straight to the point in and out within 30min asked straight to the point in and out within 30min More
Other Employees Tagged: Torrey Hall, Jasmine McCarroll
November 11, 2022
I went in to get a oil change and I expressed how important it was to get out at a decent time because I had to pick my granddaughter up from school . They not only got me in and out they they did it important it was to get out at a decent time because I had to pick my granddaughter up from school . They not only got me in and out they they did it with a smile . I appreciate that they cared about my need and respected my time . I love this dealership. And the are always so professional. More
Other Employees Tagged: Kelvin Oladiji, Mike Coleman, Otis Smith, Torrey Hall, Kasey Winters, Deshun Jones, Tyler Roberson , James Majors
November 07, 2022
The place has an Awesome staff with great service. I’ve been taking my vehicle here for years. Highly recommend! I’ve been taking my vehicle here for years. Highly recommend! More
Other Employees Tagged: Torrey Hall, Tyler Roberson , Frank Kaczmarski
October 21, 2022
AMAZING services. They are always accommodating. And always friendly and eager to help. Always making customers first. They are always accommodating. And always friendly and eager to help. Always making customers first. More
Other Employees Tagged: Torrey Hall, Chris Koehler, Tyler Roberson, Jasmine McCarroll, Taylor McCarroll , Frank Kaczmarski, Matt Sappenfield, Jacquelyn Vaughn

