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Derryl Reese
Derryl Reese at 94 Nissan of South Holland

Derryl Reese | Page 14

Service Advisor

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.7
562 Reviews

Languages Spoken

English English

4.7

562 Reviews

Write a Review

562 Reviews of Derryl Reese

March 18, 2023

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Employee Rating

The service was very efficient isn’t and the staff was extremely personable and helpful. Initially, I was upset that you couldn’t schedule an appointment for an oil change. However, this worked about muc More

by ssain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacquelyn Vaughn

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Mar 26, 2023

94 Nissan of South Holland responded

Thanks so much! From the entire staff at 94 Nissan of South Holland, we can't thank you enough for your time and for your feedback about our dealership. We take your comments very seriously and will continue to improve our services for guests like you in the future.Be Well - Liz

March 08, 2023

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Employee Rating

Very professional and does great work. They explain any issues that might be encountered or need work More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Roberson

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Mar 17, 2023

94 Nissan of South Holland responded

Hi Mac! We're so happy we were able to help you out! We hope to see you again for a free car wash! Liz

March 02, 2023

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Employee Rating

They was on point with what I was there for. Even to make I got a ride home and back when they fished my vehicle. More

by Donte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Kaczmarski

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Mar 06, 2023

94 Nissan of South Holland responded

Hi Donte, thank you so much for your positive comments about Nissan Of South Holland! We can't wait to see you again, have a great day. Liz

February 20, 2023

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Employee Rating

Professional, , courteous, helpful Each Time I’m There I Always Get Great Service I’m Always Been Advised Od What’s Going With My Car More

by sharonspicerjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joann Kimbrough , Torrey Hall, Jose Lopez

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Feb 24, 2023

94 Nissan of South Holland responded

Hi Sharon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of South Holland. Thank you, and have a fantastic day! Liz Sappenfield

February 15, 2023

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Employee Rating

Awesome, fulfilling, and satisfying experience. I left with a better vehicle than I planned to for a great price. My, salesman, Kelvin, provided over the top customer service addressing all of my w More

by Erv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Oladiji , Tosha Hickey, Jose Lopez

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Feb 24, 2023

94 Nissan of South Holland responded

On behalf of our team at 94 Nissan of South Holland, we want to say a big THANK YOU, Erv! It was our pleasure assisting you! Liz

February 02, 2023

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Employee Rating

Very courteous, professional, attentive and very helpful. I am always very pleased with the service I receive. Tory, especially, is very helpful and kind. More

by jackie08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Koehler, Jasmine McCarroll, Taylor McCarroll , Torrey Hall, Frank Kaczmarski, Tyler Roberson, Matt Sappenfield, Jacquelyn Vaughn

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Feb 05, 2023

94 Nissan of South Holland responded

Hi Jackie, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day. Matt Sappenfield Owner Loyalty Manager

January 30, 2023

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Employee Rating

I like the professional way you handle business with your customers. Keep up the good work. More

by helfeo
Workmanship
Service Communication
Recommend Dealer
Yes
Print
Feb 03, 2023

94 Nissan of South Holland responded

We're glad to hear you enjoyed your visit. We can't wait to see you again, have a great day. Matt Sappenfield Owner Loyalty Manager

January 28, 2023

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The service i received was amazing. I would recommend coming here for any other services. More

by vanessamoya37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Koehler, Jasmine McCarroll, Taylor McCarroll , Torrey Hall, Frank Kaczmarski, Tyler Roberson, Matt Sappenfield, Jacquelyn Vaughn

Print
Feb 03, 2023

94 Nissan of South Holland responded

Hi Vanessa, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us! Matt Sappenfield Owner Loyalty Manager

January 27, 2023

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Employee Rating

I think the salesman should have some knowledge about the cars they sell as far as what work was done on the vehicle instead of them having the customer come back in 2-3 days which is what happened to not on More

by Taboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Kaczmarski, James Majors, Brother Booker McGee

Print
Feb 03, 2023

94 Nissan of South Holland responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Matt Sappenfield Owner Loyalty Manager

January 26, 2023

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Employee Rating

He was able to get me right in and take care of my car situation with no problem. More

by doyousmelll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jasmine McCarroll , Torrey Hall, Tyler Roberson

Print
Jan 29, 2023

94 Nissan of South Holland responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of South Holland! Feel free to reach out to us if you need anything. Have a wonderful day. Matt Sappenfield Owner Loyalty Manager

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