Derryl Reese
Derryl Reese at 94 Nissan of South Holland

Derryl Reese | Page 18

Service Advisor

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.7
543 Reviews
4.7

543 Reviews

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543 Reviews of Derryl Reese

June 09, 2022

Dealership Rating
Employee Rating

I had my daughters Nissan Sentra taken in to correct a no key detected and malfunction. The battery terminals were cleaned and the car started up. I went to get gas and went home. The next day the car had More

by scorpio070327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 21, 2022

94 Nissan of South Holland responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We hope you are willing to give us another chance. Please reach out to us at (708) 333-2000 so we can work towards a resolution. Matt Sappenfield Owner Loyalty Manager

June 07, 2022

Dealership Rating
Employee Rating

Staff was friendly and helpful very good at explaining things and letting you know what's going on More

by delightali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deshun Jones

Jun 21, 2022

94 Nissan of South Holland responded

Delightali, we're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. Thank you so much again for your feedback! We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

January 25, 2022

Dealership Rating
Employee Rating

The reason they are called 94 Nissan is because it takes them 94 days to fix a vehicle. I bought a vehicle from them, transmission went out 10 days later. It took them 93 days to fix it. 2 months later the More

by Timvanderbilt85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Torrey Hall

December 11, 2021

Dealership Rating
Employee Rating

Derryl was extremely helpful and informative. He definitely deserves a promotion and a raise! Thanks Nissan! More

by Jheramie24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Chase

Jan 19, 2022

94 Nissan of South Holland responded

Jheramie24, thank you for the high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Liz

November 22, 2021

Dealership Rating
Employee Rating

Incompetent and inefficient service department. They are unskilled with resolutions of car mechanics issues. BEWARE More

by knowledge360
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Steve Chase, Tyler and Peter 1 star

Dec 02, 2021

94 Nissan of South Holland responded

Knowledge360, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Knowledge360, we strive for 100% satisfaction, and we regret to find out that this was not the case. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (708) 333-2000 and ask for our new service manager, Chris Koehler. We look forward to hearing from you.Liz

July 21, 2021

Dealership Rating
Employee Rating

I visited 94nissan in south Holland on July 20 and kelvin was my salesman he was very professional and greeted me with a warm welcoming wasn’t pressuring me to buy anything, I looked at the new 2022 pathfind More

by AYANNATENNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Oladiji, Torrey Hall

July 19, 2021

Dealership Rating
Employee Rating

Although they are often short staffed, everyone is professional, kind and respectful. It may take a while but they get the job done. The waiting area is clean and comfortable. More

by claudiamcphan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McGreal

July 17, 2021

Dealership Rating
Employee Rating

Best customer experience ever. Service team is great and knowledgeable. I think loyal customer should get a 25 or 50 dollar discount depending on. What the have done. More

by GGOSSRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall , Steve Chase

July 15, 2021

Dealership Rating
Employee Rating

With the help of one of your employees. My soin to be ex husband committed fraud and forgery and traded in my car. I was unaware More

by bannerdanielle1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tim Sappenfield, Zac Sappenfield, Torrey Hall , Steve Chase, Tosha Hickey, Jose Lopez, Stephanie McGreal, Matt Sappenfield, Vino Smith

July 12, 2021

Dealership Rating
Employee Rating

I will keep coming back to get service for my Nissan Altima. The earliest is the best for me to come and get service thanks More

by jaypatt788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall , Steve Chase, Stephanie McGreal, Matt Sappenfield

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