Derryl Reese | Page 19

Staff is friendly, helpful and pleasant great outstanding customer service 🤗. customer service 🤗. More

by HONEYWEST27 Verified Customer Verified Customer

Report | Print

Bought a used rogue. Had it for 5 days and the transmission went out on it. Brought it back the next day at 7am and they didn’t have enough people to help me. Went back on that Monday and it didn’ transmission went out on it. Brought it back the next day at 7am and they didn’t have enough people to help me. Went back on that Monday and it didn’t pop any codes in the computer and they took it for a 5 mile test drive and couldn’t find anything wrong with it. I found several people online with the same experience and Nissan extended the warranty on the transmission because of the same experience I had. I was told you can’t believe what you read online. So I drove the rogue that day until it happened again and brought it back. The response I got was their no one here that can help you come back Wednesday. I took it to my normal car repair shop and when He test drove he found that it didn’t shift out of second gear. I took it back Wednesday and they finally were willing to look into and give me a courtesy car. I went back Saturday to grab something from it and was told well we think it’s the transmission (like I said and the people online said) and we will let you know Monday. I have reached Monday, Tuesday and today Wednesday with no response. Additionally the service manager stopped by the body shop I work at on Thursday and my boss asked about my rogue and his response was oh yeah we have been having all kinds of issues with those rogues transmissions. More

by Tvanderbilt85 Verified Customer Verified Customer

Report | Print

This is a great dealership always concerned with the customer satisfaction and if issue arise it will be resolved to your satisfaction customer satisfaction and if issue arise it will be resolved to your satisfaction More

by PISSPO Verified Customer Verified Customer

Report | Print

Great Service. They always send text updates to keep you informed. Everyone there is so nice and helpful informed. Everyone there is so nice and helpful More

by janiecebec Verified Customer Verified Customer

Report | Print

I brought my car in for an oil change/filter, slow leak in one tire and rear door problem. Darryl Reese checked my service contract and saved me lots of money. Thank you Darryl Reese! in one tire and rear door problem. Darryl Reese checked my service contract and saved me lots of money. Thank you Darryl Reese! More

by BooBoo Verified Customer Verified Customer

Report | Print

I love the way Derryl the service guy took care of me even though I had to come back the very next morning because I had to rush my Dad to hospital Derryl told me to come back the next morning and he wou even though I had to come back the very next morning because I had to rush my Dad to hospital Derryl told me to come back the next morning and he would take care of my car thanks Derryl for helping me during this ruff time More

by shreeb1968 Verified Customer Verified Customer

Report | Print

My visit was good. The representative Informed me My visit was good. The representative Informed me regarding what the manufacturer suggests at this time based on mileage. I was pleased with the se My visit was good. The representative Informed me regarding what the manufacturer suggests at this time based on mileage. I was pleased with the service. K8wuyeLT5UAPwejVTT-zhg&cme More

by Halleluh Verified Customer Verified Customer

Report | Print

This dealership never disappoints! They are professionals that care about their customers with an eye for the details. The services were completed in a timely manner. that care about their customers with an eye for the details. The services were completed in a timely manner. More

by ms.lcollins Verified Customer Verified Customer

Report | Print

Darryl was a nice person and took good care of my car. Thank you so much fir all you help and generosity in the effort you put in. Thank you so much fir all you help and generosity in the effort you put in. More

by Shillwesley Verified Customer Verified Customer

Report | Print

Good customer service. They would check with you to let you know how things are going. They would let you know what additional service would be needed in the future. you know how things are going. They would let you know what additional service would be needed in the future. More

by crandle8 Verified Customer Verified Customer

Report | Print