Derryl Reese
Derryl Reese at 94 Nissan of South Holland

Derryl Reese | Page 9

Service Advisor

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.7
539 Reviews
4.7

539 Reviews

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539 Reviews of Derryl Reese

September 12, 2023

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Employee Rating

Exceptional customer service is provided, always have a positive experience. The staff is very professional. KUDOS More

by lori.valentine
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Chris Koehler

Sep 16, 2023

94 Nissan of South Holland responded

Lori, we're happy to hear you had such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

September 11, 2023

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It is always a pleasure visiting 94 Nissan in South Holland. I have worked with Darrell for years he has always maintained professionalism and kindness.. my last couple of visits I have had the pleasur More

by tamaracollins2004
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Roberson

Sep 14, 2023

94 Nissan of South Holland responded

We're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Our staff is always ready to help. Have a great rest of your day! Matt Sappenfield Owner Loyalty Manager

August 28, 2023

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Tyler Was Very Professional And He Was Very Nice. He Explained To Me What Was Done On My SUV. He Listen To Me What I Told Him The Last Time What When Done My Oil Change And My Tire Rotation. He Done More

by I Don't Have One
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Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Chris Koehler, Tyler Roberson, Dominic Fioretti, Jasmine McCarroll, Taylor McCarroll , Jared Carter, Sylvester Pilgrom, Jacquelyn Vaughn

Sep 01, 2023

94 Nissan of South Holland responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing day! Matt Sappenfield Owner Loyalty Manager

August 21, 2023

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Clean friendly good customer service the staff is very professional I like this dealer ship More

by coolj773783 @att.net
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Recommend Dealer
Yes
Aug 22, 2023

94 Nissan of South Holland responded

Thank you for your vote of confidence! Our service team really enjoyed your visit, as well. Hope you have a great day and come visit us for a free car wash! Regards, Liz Sappenfield

August 03, 2023

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94 south Holland Nissan provided great service every time I go ! I Highly recommended dealership for service ! More

by zandrea Harris
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Recommend Dealer
Yes
Aug 09, 2023

94 Nissan of South Holland responded

Hi Zandrea Harris, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Regards, Liz Sappenfield

August 02, 2023

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So far I haven't had a bad experience with South Holland Dealership. That's a good thing More

by tinat522
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Recommend Dealer
Yes

Other Employees Tagged: Jared Carter

Aug 09, 2023

94 Nissan of South Holland responded

Thanks so much! From the entire staff at 94 Nissan of South Holland, we can't thank you enough for your time and for your feedback about our dealership. Regards, Liz Sappenfield

July 31, 2023

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It's always a pleasure getting service at 94 Nissan. Have a great day 15 word minimum. More

by ANDYY
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Recommend Dealer
Yes
Aug 09, 2023

94 Nissan of South Holland responded

Hi there!! Thank you so much for your service visit. We truly appreciate you! Regards, Liz Sappenfield

July 27, 2023

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Horrible communication, my car isn't fixed and they claimed to charge the battery and refused to change the battery. It's a 2021, with 12,000 miles on it. Clearly, it's a faulty battery, or electrical More

by stacy
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Recommend Dealer
No
Aug 08, 2023

94 Nissan of South Holland responded

Hi Stacy, I'm sad to hear that things didn't go down as you expected. This is not by any means reflective of our standards of service and customer satisfaction. If you could please contact our service manager, Derryl, directly on 708-225-3751, we'd like to hear all your concerns and solve any other pending issues that you may have. I'm sure once we've cleared things up, we'll win you back as a customer. At your service, Liz Sappenfield liz@94nissan.com

July 26, 2023

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Very enlightening experience. Service kept me up to date how the repair were coming along. More

by de4646
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Recommend Dealer
Yes
Aug 08, 2023

94 Nissan of South Holland responded

De4646, we're glad to hear you enjoyed your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon! Regards, Liz Sappenfield

July 25, 2023

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The only service center that I will ever use will be 94 Nissan thanks to Paul Mitchell the service technician. And the staff that goes along with it from Darryl the manager to Tyler the service representat More

by pjamme1
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Recommend Dealer
Yes
Aug 08, 2023

94 Nissan of South Holland responded

Hi Pjamme1, we are very happy to have provided you with such a positive experience! What an honor to hear your depth of loyalty and we promise to always show up for you! Best regards, Liz Sappenfield

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