Derryl Reese
Derryl Reese at 94 Nissan of South Holland

Derryl Reese | Page 9

Service Advisor

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.7
554 Reviews

Languages Spoken

English English

4.7

554 Reviews

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554 Reviews of Derryl Reese

November 18, 2024

Dealership Rating
Employee Rating

Every one was friendly and courteous, knowledgeable very professional. Fast service they knew right away what the problem was and resolved all issues More

by dianelg54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Koehler

Dec 17, 2024

94 Nissan of South Holland responded

Thank you for your kind words! We’re thrilled to hear you had such a positive experience with our team. We look forward to assisting you again in the future! Regards, Liz

November 13, 2024

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I have bought two cars from this dealership. The employees are really nice and friendly the mechanics are awesome as well. More

by Mrsdeejae
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Koehler , Torrey Hall, Jose Lopez, Sylvester Pilgrom, Matt Sappenfield, Joanne Yarbrough

Dec 17, 2024

94 Nissan of South Holland responded

Thank you for your continued trust and support! We're delighted to hear you've had great experiences with our team and mechanics. We truly appreciate your loyalty and look forward to serving you again in the future! Liz

November 11, 2024

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The customer service could be a little better when dealing with cashier and keeping to company policy More

by eddlekane130
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Taylor McCarroll , Torrey Hall

Dec 17, 2024

94 Nissan of South Holland responded

Thank you for your feedback. We’re sorry to hear about your experience and will use your comments to improve our customer service and ensure company policies are consistently followed. We value your input and hope to serve you better in the future. Thank you, Liz

November 07, 2024

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The work done on my car was very good. I hope to continue driving my 2017 car for another year. More

by lucia.cazares
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Koehler

Dec 17, 2024

94 Nissan of South Holland responded

Thank you for your feedback, Lucia! We're glad to hear you were pleased with the work done on your car. We hope your 2017 vehicle continues to serve you well, and we're here to help keep it running smoothly for as long as you need! Liz

November 03, 2024

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When i would go to Nissan. The staff was always professional. All my questions were answered. More

by GEORGESTACKER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Koehler, Jasmine McCarroll, Taylor McCarroll , Matt Sappenfield, Jacquelyn Vaughn

Nov 06, 2024

94 Nissan of South Holland responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

October 21, 2024

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It's alright with me they do the job get you in and out and sometime you get popcorn More

by Pridoc59
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Recommend Dealer
Yes
Oct 25, 2024

94 Nissan of South Holland responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of South Holland! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

October 15, 2024

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South Holland Nissan is a great dealership. I'm glad that Derryl is back with this dealership. More

by Mi-Mi
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Recommend Dealer
Yes
Oct 23, 2024

94 Nissan of South Holland responded

We're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. If you're ever in need of more help, please let us know! Matt Sappenfield Owner Loyalty Manager

October 03, 2024

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They are always so pleasant I only deal with the south holland location .very sufficient More

by honeibunz
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Recommend Dealer
Yes
Oct 06, 2024

94 Nissan of South Holland responded

Thank you so much for your positive comments about Nissan Of South Holland! Please don't hesitate to reach out if there's anything additional we can do for you. Matt Sappenfield Owner Loyalty Manager

November 07, 2023

Dealership Rating
Employee Rating

I had work done on my truck and now I needs to bring it back cause the mechanic didn’t reset my sensors on my truck. More

by jeffersonemma
Recommend Dealer
No

Other Employees Tagged: Taylor McCarroll , Tyler Roberson

Nov 09, 2023

94 Nissan of South Holland responded

Emma, we regret to hear that your experience with us was not a more positive one. Thank you for letting us know. We will be looking at setting sensors more carefully before having customers leave. Your input helps us improve. We hope you give us a second chance. Matt Sappenfield Owner Loyalty Manager

November 06, 2023

Dealership Rating
Employee Rating

Oil changes should be able to make an appointment the wait time is to long. Staff is nice but wait is extremely long for working individuals. More

by tinicahautman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 09, 2023

94 Nissan of South Holland responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Falling short of meeting your expectations is not to the standards we strive to achieve. Thank you for providing this information so we can improve upon our services. With your input we will work on achieving faster service. Thank you and hope you will give us a second chance. Matt Sappenfield Owner Loyalty Manager

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