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Derryl Reese
Derryl Reese at 94 Nissan of South Holland

Derryl Reese | Page 8

Service Advisor

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.7
562 Reviews

Languages Spoken

English English

4.7

562 Reviews

Write a Review

562 Reviews of Derryl Reese

March 24, 2025

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Employee Rating

It's helpful and efficient. So far nothing but good experiences with the service staff. More

by lesliemgdurr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Koehler, Jasmine McCarroll, Taylor McCarroll , Torrey Hall, Tyler Roberson

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May 15, 2025

94 Nissan of South Holland responded

Thank you for the great feedback! 😊 We're so glad to hear you've had helpful and efficient experiences with our service staff—that's exactly what we aim for every time! 🚗✨ We truly appreciate your continued trust in 94 Nissan of South Holland and look forward to serving you again. Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

March 22, 2025

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Employee Rating

My problem was not resolved at this dealership and I had to do business with a more reliable company More

by CANADAII
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Taylor McCarroll , Torrey Hall

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May 15, 2025

94 Nissan of South Holland responded

I'm truly sorry to hear that your issue wasn’t resolved during your visit with us. 😞 That’s not the experience we want our customers to have, and I apologize for the frustration and inconvenience it caused. We value every opportunity to learn and improve, and I’d appreciate the chance to understand more about what went wrong. Please feel free to contact me directly at liz@94nissan.com so we can address your concerns and work toward a resolution, even if your business has already gone elsewhere. Your feedback matters. Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

March 14, 2025

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I came in for an oil change my first service on my new car and the lights went out and work stopped. But my car was completed . More

by smurffjiles
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Service Communication
Recommend Dealer
Yes
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May 15, 2025

94 Nissan of South Holland responded

Thank you for sharing your experience! 😊 We’re glad to hear that despite the unexpected power outage, our team was still able to complete your first service on your new car! 🚗✨ We appreciate your patience and look forward to serving you again under brighter circumstances next time! 🔧⚡ Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

March 11, 2025

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The attendants were nice and pleasant. They gave a through update what is needed for the car. More

by PETTIS920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Koehler , Torrey Hall, Charice Hicks

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May 15, 2025

94 Nissan of South Holland responded

Thank you for your great feedback! 😊 We're happy to hear that our attendants were pleasant and kept you well-informed about your vehicle's needs. 🚗✨ Providing clear and thorough updates is important to us, and we appreciate your support! Looking forward to serving you again. Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

February 25, 2025

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Very professional staff kept you informed. Environment was clean. I will use this site as my service moving forward More

by Clariceglenn
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 15, 2025

94 Nissan of South Holland responded

Thank you for your wonderful feedback! 😊 We're glad to hear that our professional staff kept you informed and that you appreciated our clean environment. 🌟 We’re honored to have earned your trust, and we look forward to providing excellent service for you in the future! 🚗🔧 Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

February 15, 2025

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Employee Rating

Good communication skills and service. very nice and friendly faculty nice and clean inside and outside Thank you for your service More

by tawanaclark52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Sappenfield, Zac Sappenfield, Jasmine McCarroll , Jose Lopez

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May 15, 2025

94 Nissan of South Holland responded

Thank you for your wonderful review! 😊 We're delighted to hear you appreciated our clear communication, friendly team, and the clean environment both inside and out. Your support means a lot to us, and we're excited to continue providing excellent service for you. 🚗✨ Regards, Liz Sappenfield

February 13, 2025

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Employee Rating

Prompt and efficient service was informed of maintenance needed and received vehicle in timely manner More

by GGreer1033
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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May 15, 2025

94 Nissan of South Holland responded

Thank you for your feedback! 😊 We're glad to hear you received prompt and efficient service and that our team kept you informed about your vehicle's maintenance needs. 🚗🔧 Your time is valuable, and we appreciate your trust in us. Looking forward to serving you again! 🌟 Regards, Liz Sappenfield

February 05, 2025

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Employee Rating

Not customer friendly at all, not customer informative either,. I felt rushed as though they were hiding something by not telling me everything. I didn't get the attention to small details type of service More

by Femansfield
Recommend Dealer
No

Other Employees Tagged: Derryl Reese

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February 05, 2025

Dealership Rating
Employee Rating

Nissan of South Holland is excellent dealership to me. I have not had issues , excellent More

by PISSPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jasmine McCarroll , Torrey Hall, Jacquelyn Vaughn, Joann Kimbrough

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January 31, 2025

Dealership Rating
Employee Rating

Great service will have to bring my car back for the 80,000 mile checkup More

by eell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall

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