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Derryl Reese
Derryl Reese at 94 Nissan of South Holland

Derryl Reese | Page 8

Service Advisor

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.7
539 Reviews
4.7

539 Reviews

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539 Reviews of Derryl Reese

October 21, 2024

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Employee Rating

It's alright with me they do the job get you in and out and sometime you get popcorn More

by Pridoc59
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Recommend Dealer
Yes
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Oct 25, 2024

94 Nissan of South Holland responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of South Holland! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

October 15, 2024

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South Holland Nissan is a great dealership. I'm glad that Derryl is back with this dealership. More

by Mi-Mi
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Recommend Dealer
Yes
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Oct 23, 2024

94 Nissan of South Holland responded

We're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. If you're ever in need of more help, please let us know! Matt Sappenfield Owner Loyalty Manager

October 03, 2024

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They are always so pleasant I only deal with the south holland location .very sufficient More

by honeibunz
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Recommend Dealer
Yes
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Oct 06, 2024

94 Nissan of South Holland responded

Thank you so much for your positive comments about Nissan Of South Holland! Please don't hesitate to reach out if there's anything additional we can do for you. Matt Sappenfield Owner Loyalty Manager

November 07, 2023

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Employee Rating

I had work done on my truck and now I needs to bring it back cause the mechanic didn’t reset my sensors on my truck. More

by jeffersonemma
Recommend Dealer
No

Other Employees Tagged: Tyler Roberson, Taylor McCarroll

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Nov 09, 2023

94 Nissan of South Holland responded

Emma, we regret to hear that your experience with us was not a more positive one. Thank you for letting us know. We will be looking at setting sensors more carefully before having customers leave. Your input helps us improve. We hope you give us a second chance. Matt Sappenfield Owner Loyalty Manager

November 06, 2023

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Oil changes should be able to make an appointment the wait time is to long. Staff is nice but wait is extremely long for working individuals. More

by tinicahautman
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 09, 2023

94 Nissan of South Holland responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Falling short of meeting your expectations is not to the standards we strive to achieve. Thank you for providing this information so we can improve upon our services. With your input we will work on achieving faster service. Thank you and hope you will give us a second chance. Matt Sappenfield Owner Loyalty Manager

October 24, 2023

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Excellent service, Attentive to you needs and customer service and care always on point. Great More

by PISSPO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall

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Oct 26, 2023

94 Nissan of South Holland responded

Thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! Stop in for a free car wash anytime! Hope to see you soon and have a fantastic day! Matt Sappenfield Owner Loyalty Manager

October 05, 2023

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Employee Rating

Service dept. Is very kind and courteous explain the Service that was completed and give you Full Detail of my vehicle and explains whats needed for my vehicle run More

by leopardcat98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Tyler Roberson

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Oct 05, 2023

94 Nissan of South Holland responded

Thank you for your kind words and this wonderful review! We are very happy you found our service staff friendly and efficient. Stop in anytime for a free car wash. See you soon! Matt Sappenfield Owner Loyalty Manager

September 16, 2023

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Great service without a long wait. The staff was attentive to the customers awaiting service. More

by trinap67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Chris Koehler, Tyler Roberson, Jasmine McCarroll, Taylor McCarroll , Jared Carter, Jacquelyn Vaughn

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Sep 19, 2023

94 Nissan of South Holland responded

Your wonderful feedback and rating mean a lot to us. Our service team is always here to help. Hope to see you soon! Matt Sappenfield Owner Loyalty Manager

September 15, 2023

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I received great customer service while having my car serviced. There were several issues with my car and they were all handled in a timely manner. I was well informed what was needed and the time they w More

by Pathfinder lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall

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Sep 19, 2023

94 Nissan of South Holland responded

We are so glad you had a pleasant experience with us. Stop by anytime for a free car wash. Take care! Matt Sappenfield Owner Loyalty Manager

September 13, 2023

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Employee Rating

Every time I go they are very respectful and kind, thet explain everything and let me know how much, and if it take a long time they would always come and let me know whats going on More

by wokeupblessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall

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Sep 16, 2023

94 Nissan of South Holland responded

We are so glad your service visit was a pleasant experience. If you have and questions please contact us. Stop by anytime for a free car wash. Have a great day! Matt Sappenfield Owner Loyalty Manager

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