Desirea Jackson
Desirea Jackson at BMW of Silver Spring

Desirea Jackson

Client Advisor

BMW of Silver Spring

3211 Automobile Boulevard
Silver Spring, MD 20904

Contact Me
5.0
377 Reviews

Hi nice to meet you. I have been at Bmw since 2017! Time really flies. I love meeting new people and getting to know my clients. I am very motivated, patient, and love finding the perfect car that fits each individual. I don't believe in pressuring my customers. Once we find the perfect car, everything else is easy. I want you to be happy with your decision, I'm just here to assist you. I am best known for my big smile! You can reach me at 202-735-4922 or ruschelljackson@mileone.com

Dealership Experience

9 yrs, 3 mos

Industry Experience

12 yrs, 1 mo

5.0

377 Reviews

Write a Review

377 Reviews of Desirea Jackson

October 20, 2026

Dealership Rating
Employee Rating

Great team at BMW Silver Spring! Desirea was very efficient and helpful in explaining the whole process! More

by NAchoaveragecrew
Purchase Time
Recommend Dealer
Yes
Oct 22, 2026

BMW of Silver Spring responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

October 20, 2026

Dealership Rating
Employee Rating

The entire process was great! I really enjoyedd working with Desirea, she was amazing and very helpful and took care of everything I requested for. More

by ambica528
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bridgette Holliday

Oct 22, 2026

BMW of Silver Spring responded

Hello, thank you for your support! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

Oct 25, 2026

ambica528 responded

I would like to add- the condition of the car was not what I expected. It was not thoroughly detailed, and wasn’t clean on the inside/ outside. When paying so much for a car, even if it’s used and you’re buying a certified pre-owned from a BMW dealership , you would expect for it to be as close to new in terms of being cleaned properly. The sales associate was kind enough to have it cleaned out but given how much time we had , it was still not good enough.

October 11, 2026

Dealership Rating
Employee Rating

Very helpful. Stayed open extra late to get the job done for us. Thank you. More

by mandygail112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Osama Othman

Oct 14, 2026

BMW of Silver Spring responded

Hello, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

October 11, 2026

Dealership Rating
Employee Rating

The entire Sales process with Ms. Jackson was efficiently professional. Excellently conducted with respect and knowledge. More

by joekdebra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bridgette Holliday

Oct 14, 2026

BMW of Silver Spring responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

Oct 13, 2026

joekdebra responded

The Staff at BMW of Silver Spring - from Sales, Service, and Finance sectors are nice, friendly professionals who go out of their way to make Customers feel "well-attended-to!!" I've been a loyal patron for 22 years!! J. KWAME DEBRA Burtonsville, MD

October 10, 2026

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Employee Rating

Very pleasant experience. Made buying a certified pre owned very simple and efficient. Would recommend More

by morgandeanjohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Osama Othman

Oct 13, 2026

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 02, 2026

Dealership Rating
Employee Rating

Excellent service and attention throughout the sales process, and post sales help with learning car and otdering dome accessories. Recommend this dealer. Thank you ! More

by Fastie_A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Osama Othman , Jonathan Kitts

Oct 05, 2026

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

September 20, 2026

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Employee Rating

Always an easy buying experience at Silver Spring. Second BMW I've bought there and it was an easy painless process. More

by troutmanchris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bridgette Holliday

Sep 23, 2026

BMW of Silver Spring responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

September 20, 2026

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Employee Rating

Always a wonderful buying experience. Simple easy, and no back and forth. Bought my last two BMWs from Sikver Spring. More

by troutmanchris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bridgette Holliday

Sep 23, 2026

BMW of Silver Spring responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

September 09, 2026

Dealership Rating
Employee Rating

Reps are friendly and responsive. Very patience in answering questions and showing different models of cars. More

by Jianmingy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2026

BMW of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 05, 2026

Dealership Rating
Employee Rating

Desirea was great, and my experience was comfortable and easy. This was my second purchase from Silver Spring and everything was clear and easy to understand without all the haggling. More

by troutmanchris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bridgette Holliday

Sep 09, 2026

BMW of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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