Desirea Jackson
Desirea Jackson at BMW of Silver Spring

Desirea Jackson

Client Advisor

BMW of Silver Spring

3211 Automobile Boulevard
Silver Spring, MD 20904

Contact Me
5.0
339 Reviews

Hi nice to meet you. I have been at Bmw since 2017! Time really flies. I love meeting new people and getting to know my clients. I am very motivated, patient, and love finding the perfect car that fits each individual. I don't believe in pressuring my customers. Once we find the perfect car, everything else is easy. I want you to be happy with your decision, I'm just here to assist you. I am best known for my big smile! You can reach me at 202-735-4922 or ruschelljackson@mileone.com

Dealership Experience

8 yrs, 9 mos

Industry Experience

11 yrs, 7 mos

5.0

339 Reviews

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339 Reviews of Desirea Jackson

April 19, 2026

Dealership Rating
Employee Rating

This dealership made the process more seamless and less time consuming than other competitors. They also managed to locate the car I wanted. More

by ryan lachapelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Lovo

Apr 24, 2026

BMW of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

April 18, 2026

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The dealer was well prepared for my pickup. They walked me through all the car features and very efficiently took care of all paperwork. More

by maxwell.d.heller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Moyer, Bridgette Holliday

Apr 22, 2026

BMW of Silver Spring responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 17, 2026

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Dealership is a high volumn one that does offer discounts. I was dissapointed in the delivery as my new X5 was sitting in a parking lot next to spaces that were constantly being used by prospectiv More

by alanrglenn13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2026

BMW of Silver Spring responded

Alanglenn13, Congratulations on your new BMW and thank you for your 4 star review. We appreciate your feedback regarding your experience and are glad you were able to connect with our General Manager, Steve Sarecky, to review your concerns. Should you need anything moving forward, please feel free to reach out to Steve directly. He can be reached at 301.679.4375 or steve.sarecky@mileone.com. Thank you.

April 11, 2026

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Employee Rating

Desirae Jackson was efficient. She takes the time to listen to my concerns and quickly answer my questions. More

by ddunac27
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mendez

Apr 18, 2026

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 06, 2026

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Very thorough leasing process. The team did a great job of getting me familiar with the car, efficiently walking through paper work. More

by heller0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Moyer, Bridgette Holliday

Apr 11, 2026

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

April 05, 2026

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BMW silver spring was a fantastic experience. Desirea Jackson was the true MVP. She took in my initial inquiry into the BMW X1. She took the time to answer all my questions, and to personally sho More

by ryan lachapelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Lovo

Apr 10, 2026

BMW of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

April 02, 2026

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Employee Rating

It was a pleasure to interact with Desirea. She is professional, knowledgeable and very patient. The sales process was smooth, courteous and efficient. I hope that the post sale and service More

by mariacsuarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 05, 2026

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 02, 2026

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Employee Rating

Desirea was nothing if not exceptional. Very responsive, honest and we will work with her again More

by alanrglenn13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 01, 2026

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Employee Rating

Desirea was absolutely fantastic. Her and Eric made me feel super comfortable and the process super easy. Would highly recommend anyone going to her. More

by jk4387a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Lovo

Apr 05, 2026

BMW of Silver Spring responded

Hi, we want all our customers to feel this way when leaving our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 25, 2026

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Employee Rating

Wonderful experience, quick to respond, made the process easy and listened to my request effectively More

by djo17
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 28, 2026

BMW of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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