Desirea Jackson

I recently picked up my new 750e and I couldn't be happier with the experience. The entire process was honest, transparent, and most importantly stress-free. This was a completely different experience happier with the experience. The entire process was honest, transparent, and most importantly stress-free. This was a completely different experience compared to what I dealt with at BMW of Fairfax; Silver Spring actually values your time and business. ​Even the finance process, which is usually the most stressful part, was a breeze. The finance manager (I didn't catch her name, but she was wonderful) was incredibly sweet and helpful. More

Report | Print

They have a good collection of cars and the staff are really knowledgeable and will help you to get the best deal too ! really knowledgeable and will help you to get the best deal too ! More

Report | Print

I had an outstanding experience working with Desirea Jackson at BMW. From the very beginning, she was professional, responsive, and straightforward. After just one day of emailing back and forth, she ha Jackson at BMW. From the very beginning, she was professional, responsive, and straightforward. After just one day of emailing back and forth, she had my deal ready to go, and the numbers were fair, transparent, and exactly where they needed to be. There was no pressure, no games, and no attempt to have me pay anything beyond what was reasonable. When I arrived at the dealership, Desirea continued to provide excellent service. She walked me through the paperwork step by step, explained everything clearly, and made the entire process smooth and stress free. She also took the time to show me the basics of the vehicle and made sure every question I had was answered. This is my third BMW, but this was by far the easiest and most efficient purchase experience I have had. Desirea and the team made the process professional, fair, and seamless from start to finish. I would absolutely recommend her to anyone looking for a great car buying experience. 10 out of 10. More

Report | Print

Prof and accommodating to my situation. And was able to find a car that fit my needs and budget And was able to find a car that fit my needs and budget More

Report | Print

She was very attentive and took the time to walk me through pricing and all the details over the phone before I even came in. That really helped me avoid an unnecessary trip and made the whole process through pricing and all the details over the phone before I even came in. That really helped me avoid an unnecessary trip and made the whole process much easier with my busy schedule. More

Report | Print

This dealership made the process more seamless and less time consuming than other competitors. They also managed to locate the car I wanted. time consuming than other competitors. They also managed to locate the car I wanted. More

Report | Print

The dealer was well prepared for my pickup. They walked me through all the car features and very efficiently took care of all paperwork. They walked me through all the car features and very efficiently took care of all paperwork. More

Report | Print

Desirae Jackson was efficient. She takes the time to listen to my concerns and quickly answer my questions. She takes the time to listen to my concerns and quickly answer my questions. More

Report | Print

Very thorough leasing process. The team did a great job of getting me familiar with the car, efficiently walking through paper work. The team did a great job of getting me familiar with the car, efficiently walking through paper work. More

Report | Print

BMW silver spring was a fantastic experience. Desirea Jackson was the true MVP. She took in my initial inquiry into the BMW X1. She took the time to answer all my questions, and to personally sho Desirea Jackson was the true MVP. She took in my initial inquiry into the BMW X1. She took the time to answer all my questions, and to personally show me what my options were. She was patient and ended up presenting a deal that I was excited to accept. I hope to work with her again on my next purchase. More

Report | Print