Mike Lewis

I had an outstanding experience working with Desirea Jackson at BMW. From the very beginning, she was professional, responsive, and straightforward. After just one day of emailing back and forth, she ha Jackson at BMW. From the very beginning, she was professional, responsive, and straightforward. After just one day of emailing back and forth, she had my deal ready to go, and the numbers were fair, transparent, and exactly where they needed to be. There was no pressure, no games, and no attempt to have me pay anything beyond what was reasonable. When I arrived at the dealership, Desirea continued to provide excellent service. She walked me through the paperwork step by step, explained everything clearly, and made the entire process smooth and stress free. She also took the time to show me the basics of the vehicle and made sure every question I had was answered. This is my third BMW, but this was by far the easiest and most efficient purchase experience I have had. Desirea and the team made the process professional, fair, and seamless from start to finish. I would absolutely recommend her to anyone looking for a great car buying experience. 10 out of 10. More

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My experience purchasing my 2026 BMW X6 at BMW of Silver Spring was nothing short of exceptional. From the moment I walked through the door, the customer service was on an entirely different level. The mana Spring was nothing short of exceptional. From the moment I walked through the door, the customer service was on an entirely different level. The manager, Mike Lewis, was welcoming, attentive, and genuinely focused on making sure I had the best experience possible. Furthermore, I want to express my sincere appreciation for Nicholas de Franceau, my Client Adviser, for delivering one of the best car‑buying experiences I’ve ever had. From the moment I met him, he was warm, patient, and genuinely invested in making sure I felt confident and excited about my new 2026 BMW X6. Nicholas went above and beyond in every way. He took his time walking me through all the high‑tech features, answered every question with clarity, and made sure I understood how to operate everything before I left the lot. His professionalism, knowledge, and pleasant personality made the entire process smooth, stress‑free, and truly enjoyable. It’s rare to find someone who combines expertise with such genuine care for the customer, and Nicholas absolutely exceeded my expectations. I’m deeply appreciative of the service he provided, and I highly recommend asking for him if you’re shopping at BMW of Silver Spring. He made this experience unforgettable. I left feeling valued, excited, and extremely satisfied with my purchase. I highly recommend BMW of Silver Spring to anyone looking for the ultimate car‑shopping experience. They’ve earned my trust, my appreciation, and my future business. - A. Cypress More

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Desirae was an amazing sales associate to work with - well-informed and efficient. We have utmost confidence in the purchase and would absolutely return to MileOne to work with her again. well-informed and efficient. We have utmost confidence in the purchase and would absolutely return to MileOne to work with her again. More

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Amit Thanki, who sold the car to me, is one of the most dedicated and customer centric sales persons I have met. His knowledge of BMW vehicles is beyond comparison to anyone else and he is able to explain dedicated and customer centric sales persons I have met. His knowledge of BMW vehicles is beyond comparison to anyone else and he is able to explain right down to the most intricate level. He was courteous, friendly and very professional. He spent several hours and answered every question to our fullest satisfaction. Due to his demeanor and approach to sales, we were finally comfortable making the purchase. He is an example to others in sales. Thank you Amit. More

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Completely satisfied! Edwin at BMW of Silver Spring provided an outstanding experience from start to finish. He was professional, knowledgeable, and genuinely took the tim Edwin at BMW of Silver Spring provided an outstanding experience from start to finish. He was professional, knowledgeable, and genuinely took the time to make sure everything went smoothly. There was no pressure, just clear communication and great customer service throughout the entire process. I truly felt taken care of and confident in my decision. If you’re looking for someone who’s honest, responsive, and easy to work with, I highly recommend Edwin. Thanks again for a great experience! More

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