JC Thomas

Super dealership to work with and made it easy from far away to make the deal work away to make the deal work More

Print

⭐⭐⭐⭐⭐ I had an excellent experience working with Adrian Palmer. He was professional, knowledgeable, patient, and attentive throughout the entire process. He took the time to answer all my questions, Adrian Palmer. He was professional, knowledgeable, patient, and attentive throughout the entire process. He took the time to answer all my questions, explain my options, and make sure I felt comfortable and confident with my decision. He made the car-buying experience smooth, stress-free, and enjoyable without making me feel pressured. His customer service was outstanding, and I truly appreciated his honesty, communication, and willingness to go the extra mile to ensure I was satisfied. I highly recommend working with him if you’re looking at purchasing a BMW at BMW of Silver Spring with someone who genuinely cares about his customers and their experience. Thank you for making this such a great experience! More

Print

Rate on scale of 1 to 10 my experience is a 15, 10 being excellent !!! excellent !!! More

Print

I bought new bmw x5 from them. They gave me a good deal and the purchase process was relatively quick. Appreciate all the help. They gave me a good deal and the purchase process was relatively quick. Appreciate all the help. More

Print

Excellent out of state experience. Jacob from sales went well above and beyond to provide me and accommodate everything I requested. Also John and Ricky were great to work with during Jacob from sales went well above and beyond to provide me and accommodate everything I requested. Also John and Ricky were great to work with during the finalization process. This dealership provides a world class BMW experience More

Print

I recently visited BMW of Silver Spring and was impressed by the outstanding level of service and professionalism. It was welcoming and they went above and beyond to ensure my needs were met. The showroom by the outstanding level of service and professionalism. It was welcoming and they went above and beyond to ensure my needs were met. The showroom and selection of vehicles were top notch, making it easy to find the perfect BMW for me. Abiola, my sales rep was knowledgeable, patient and transparent. The finance department was equally efficient and helpful. I truly appreciated their honesty and integrity in the process. I highly recommend this dealership to anyone looking fir a quality car-buying experience! More

Print

Desirae was great from day one. I had a lot of issues with Ben in financing and she was there to the rescue every time I needed to get the process moving. She was pleasant to work w I had a lot of issues with Ben in financing and she was there to the rescue every time I needed to get the process moving. She was pleasant to work with and always had a great attitude along with follow ups. Couldn’t ask for more. I wish the process wasn’t more difficult than it had to be, and I’m actually still in the process from my purchase back in mid January (now March) but Desirae has been there for me every step of the way. More

Print

I highly recommend BMW of Silver Spring and my Client Advisor, Abiola Akintunde. Abiola provided me with exceptional client service throughout my recent auto-buying experience. He was highly professional Advisor, Abiola Akintunde. Abiola provided me with exceptional client service throughout my recent auto-buying experience. He was highly professional, knowledgeable, and genuinely attentive to my needs. Abiola took the time to clearly explain my options, patiently answer all my questions, and ensure I felt confident at every step of the process. I look forward to purchasing my future vehicles from him again! More

Print

While I did not rate Steve at the time of my initial purchase November 2023, I want to emphasize that both he and Pedro were exceptional to work with at BMW Silver Spring. They were honest, professiona purchase November 2023, I want to emphasize that both he and Pedro were exceptional to work with at BMW Silver Spring. They were honest, professional, and consistently provided excellent customer service. I truly appreciated their support and would gladly work with them again in the future. More

Print

This was my first time visiting BMW of Silver Spring, and I was genuinely impressed by the level of professionalism and hospitality. Upon arrival, I was warmly greeted by the receptionist, who was both polit I was genuinely impressed by the level of professionalism and hospitality. Upon arrival, I was warmly greeted by the receptionist, who was both polite and welcoming. She promptly introduced me to my Client Advisor, Edwin. From the moment we met, Edwin demonstrated exceptional customer service. He was knowledgeable, attentive, and took the time to understand my needs without making me feel rushed or pressured. His friendly demeanor and transparent communication made the entire experience comfortable and enjoyable. Overall, my initial visit to BMW of Silver Spring exceeded expectations. The staff created a welcoming environment, and the professionalism displayed throughout my interaction was commendable. I would not hesitate to recommend this dealership to others and look forward to returning in the future. More

Print