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Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell | Page 19

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
345 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

345 Reviews

Write a Review

345 Reviews of Desmond Norvell

July 12, 2022

Dealership Rating
Employee Rating

I appreciate the team at Ganley Ford for their patience in explaining the deal to me, their professionalism, no pressure, and the courtesy they showed me. I walked out with a smile, thank you More

by Bbonnie084
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Austin Temsey

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Jul 13, 2022

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford Norton!

July 12, 2022

Dealership Rating
Employee Rating

Desmond was great! He was very kind and went above and beyond to ensure i got my car! i would and will definitely be returning as well as recommending him to friends an More

by mackenzieraefox
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kneebusch , Brandon Taylor-Mitchell

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Jul 12, 2022

Ken Ganley Ford Norton responded

We are very happy to hear that Desmond provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 11, 2022

Dealership Rating
Employee Rating

Ken Ganley Ford and Desmond Norvell are the best in the business. My family is in a much better place because of them More

by Bigbubbafox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Jul 11, 2022

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 07, 2022

Dealership Rating
Employee Rating

We came in to see a used car, the salesman was very friendly and helpful. More

by MikeC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Jul 07, 2022

Ken Ganley Ford Norton responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

July 05, 2022

Dealership Rating
Employee Rating

Fast and very pleasant experience. I had no intentions of buying a car today but Sean has the expertise to sense a customer’s needs. More

by Wee11z
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Pangburn, Brandon Taylor mitchell

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Jul 06, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Sean delivered such a great experience. Congratulations on your new purchase. We look forward to having you as one of our valued customers for years to come.

Jul 07, 2022

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

June 08, 2022

Dealership Rating
Employee Rating

The sales man bent over backwards to get me approved but after that part was done I feel that the higher ups changed the price that me and the sales man discussed to justify the trade in amount. I showed th More

by Agaskins62182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Jun 10, 2022

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better."

June 04, 2022

Dealership Rating
Employee Rating

Great Dealership! Bought my 12th vehicle from Franco!!! Please Post!!! Drove up from Sarasota Florida to buy My new Ford from Ganley! More

by Mark J Casalinova
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman

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Jun 06, 2022

Ken Ganley Ford Norton responded

Hello Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Thank you again for the great review!

May 18, 2022

Dealership Rating
Employee Rating

. Desmond is my salesperson and he is always so helpful and has a great personality !! More

by Doris
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Craig Douglas

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May 19, 2022

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business, Doris, and hope to see you again soon!

May 05, 2022

Dealership Rating
Employee Rating

The service and sales people are informative and courteous easy to talk with and to More

by dckc2
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

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May 07, 2022

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2022

Dealership Rating
Employee Rating

Des was great to work with. Genuinely good guy, would definitely work with him again. I got my Bronco faster than anticipated with no issues from Ganley. More

by rosseblakely
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman , Brandon Taylor-Mitchell

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May 04, 2022

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

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