Deven Gidwani

I recently sold my 2024 Mazda CX30 at Heritage Mazda Catonsville. Initially I was worried, that they would not pay off the car before my next payment was due. Jordan assured me I had nothing to worry a Catonsville. Initially I was worried, that they would not pay off the car before my next payment was due. Jordan assured me I had nothing to worry about. Thanks Dee for giving me a ride home when I sold the car, Thanks Jordan For All You Did, And thanks Adam for taking my call and listening to my concerns. More

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Deven was reluctant to show us the car we came to see. After we got back from the test drive and talked about the numbers, he was extremely rude and wanted to make us feel guilty about negotiating a bette After we got back from the test drive and talked about the numbers, he was extremely rude and wanted to make us feel guilty about negotiating a better car price!!!! I asked him if the car was getting washed, and he replied that you spent an hour haggling, so just wait! After this was disclosed to the management, they transferred us to Greg Johnson, who was very pleasant. More

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Dee is so knowledgeable about Mazdas! He's personable, great to talk with and get to know, really quick with replies to questions, and bends over backwards to listen closely and be accomm He's personable, great to talk with and get to know, really quick with replies to questions, and bends over backwards to listen closely and be accommodating. In the last decade, I've leased three Mazdas from Heritage and look forward to working with Dee again with my next car because he makes the process really smooth. Thank you, Dee! More

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Over the last decade, I’ve leased three Mazdas from Heritage and it’s always been an extremely positive experience, which is why I'm happy to keep returning. The sales, finance, service, and management Heritage and it’s always been an extremely positive experience, which is why I'm happy to keep returning. The sales, finance, service, and management teams are always welcoming, friendly, trustworthy, and knowledgeable about their business. Their showroom/waiting area is modern, clean, comfortable, and well-stocked with drinks and snacks. I've never had a negative experience at Heritage! More

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Catonsville Mazda - A Disastrous Experience! I recently had the misfortune of dealing with Catonsville Mazda, and I feel compelled to share my experience to warn others. Initially, I was told I recently had the misfortune of dealing with Catonsville Mazda, and I feel compelled to share my experience to warn others. Initially, I was told by the sale person, the finance person and a manager that I would be getting the advertised financing rate of 3.99%. Which was high considering in 2020 I got my car at a 0% rate. When I finalized the deal the finance person shot thru the paperwork on this computerized desk telling me I was getting 3.99% but putting 6.24% on the form of a million pages that no one reads. I guess I needed to read each line and bring my calculator to check their honesty. This bait-and-switch tactic is not only misleading but downright fraudulent. To make matters worse, the process of trading in my old vehicle was a nightmare. Despite assurances that my previous car loan would be paid off quickly, I ended up being charged an extra payment for my old car—something that Catonsville Mazda still owes me for. The lack of organization and accountability was astounding. Throughout this ordeal, I had to deal with multiple managers, none of whom seemed capable of resolving the issues at hand. It was a series of disasters that left me frustrated and disappointed. I can refinance with my credit union for the rate I wanted but its principle, this was FRAUDULENCE! I strongly advise anyone considering Catonsville Mazda to think twice. My experience was filled with dishonesty and incompetence, and I sincerely hope others can avoid the same fate. Save yourself the hassle and look elsewhere! More

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