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Deven Legg
Deven Legg at Ken Ganley Ford Norton
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Deven Legg

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.6
60 Reviews
4.6

60 Reviews

Write a Review

60 Reviews of Deven Legg

April 25, 2024

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Employee Rating

Always check with local dealer Ken Ganley first nice to deal with bought our last 2 cars there. More

by srowles61
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath, Brianna Worthington

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Apr 26, 2024

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

April 12, 2024

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There was no communication on what was being done or when it would be done. I had to call every time to ask for a kind of update More

by Andy
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Recommend Dealer
Yes
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Apr 13, 2024

Ken Ganley Ford Norton responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Andy, feel free to contact us at your convenience.

Apr 13, 2024

Ken Ganley Ford Norton responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 01, 2024

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They all treated me very well. I plan to use them for all my trucks needs. More

by Holdermandan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Scott Spath, Gavin Barnes

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Apr 02, 2024

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

March 29, 2024

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Devan was very professional. The work was done well and the wash looked great. The work was done promptly and progress and issues were communicated very well. More

by steiner.p.15
Recommend Dealer
Yes

Other Employees Tagged: Deven Legg

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Mar 30, 2024

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Devan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

March 29, 2024

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Great service Great people Done I am very impressed with everyone at ken ganley Ford More

by don.hange1
Recommend Dealer
Yes

Other Employees Tagged: Deven Legg

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Mar 30, 2024

Ken Ganley Ford Norton responded

Thank you, Don! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton; we look forward to having you as one of our valued customers for many more years to come!

March 12, 2024

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Gavin made the car buying experience easy. He answered all my questions and made the experience so much less stressful More

by Mrsedwards92122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Kirchenbauer, Fulton Benya, Scott Spath, Brianna Worthington, Gavin Barnes , Aaron Forsythe

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Mar 12, 2024

Ken Ganley Ford Norton responded

It's great to hear that Gavin was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

March 06, 2024

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It's close and they take care of my cars. The staff is very friendly and the shop is clean. More

by Davidmoore0
Recommend Dealer
Yes

Other Employees Tagged: Deven Legg

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Mar 07, 2024

Ken Ganley Ford Norton responded

David, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Deven met your expectations. Thank you for choosing Ken Ganley Ford Norton, we look forward to having you as a valued customer for many years to come!

February 15, 2024

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Good prices good experience great service in a timely manner Devin Legg was freaking amazing More

by John K
Recommend Dealer
Yes

Other Employees Tagged: Deven Legg

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Feb 16, 2024

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Deven met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

February 13, 2024

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Employee Rating

The staff are always very kind. I had a service light on when I left that was not there when I arrived, but they looked at everything again before I left the parking lot which I app More

by DANC4EVER87
Recommend Dealer
Yes

Other Employees Tagged: Deven Legg

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Feb 13, 2024

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Feb 16, 2024

Ken Ganley Ford Norton responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2024

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Employee Rating

Devin was so helpful, understanding and nice. We were on a cross country road too when our car broke down about 20 min from here on Friday afternoon. When we got there, Devin understood the stres More

by sashagourevitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Worthington

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Feb 12, 2024

Ken Ganley Ford Norton responded

Sasha, Thank you so much for your excellent review! We are so glad that Devin had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

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