Devonte Myles

Best car buying experience that I have ever had in my 45 years of living and I have bought several cars! Every single person from my Salesman James on upward to managers like Caleb and DeVonte were professi years of living and I have bought several cars! Every single person from my Salesman James on upward to managers like Caleb and DeVonte were professional, courteous, respectful of my time and space to be able to determine whether I wanted to make a purchase. No one was pushy and from the time my family and I hit the door, we were welcomed and given extraordinary customer service! Additionally, the dealership itself is modern and immaculately clean. We felt at home there...like we were with family we've known forever. They were honest and transparent every step of my car buying experience which is very important to me. The process was smooth and timely. There's so much more that I can say about the Jerry Ulm dealership in Tampa and its' employees, but I have to digress. If you are interested purchasing a car, please don't walk but run to this dealer. You won't be disappointed and they work with you as best as they can to get you in the car you want. 20 out of 10 stars lol. 😁 More

by Charmel Anderson-Jones Verified Customer Verified Customer

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Easy process, nice vehicles, friendly employees, good prices. This is the 3rd vehicle I’ve purchased from this dealership because I trust them. prices. This is the 3rd vehicle I’ve purchased from this dealership because I trust them. More

by cdwilliams1993 Verified Customer Verified Customer

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Everything from start to finish was smooth and easy. Our sales rep Rafael was amazing and took the time to answer all of our questions. We have been looking for a truck for four months now and every oth Our sales rep Rafael was amazing and took the time to answer all of our questions. We have been looking for a truck for four months now and every other dealer has been over whelming to work with. We will be back! More

by enj0530 Verified Customer Verified Customer

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Finance Mgr was not good! 3 weeks and still don’t have my final sales paperwork! Sneaked in a $799 window tint charge on a used vehicle? Never would I recommend this dea 3 weeks and still don’t have my final sales paperwork! Sneaked in a $799 window tint charge on a used vehicle? Never would I recommend this dealer! More

by tnagel91 Verified Customer Verified Customer

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Awesome experience with Austin, they had everything ready for me when I showed up and made the process quick and painless. Will definitely continue to come here for my future needs. for me when I showed up and made the process quick and painless. Will definitely continue to come here for my future needs. More

by christian_wright94 Verified Customer Verified Customer

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My experience at Jerry Ulm CDJR was excellent. I have driven a 2014 RAM 1500 Sport 4x2 for eleven (11) years and put 276,230 miles on it. The truck never let me down and I wanted another RAM. I li I have driven a 2014 RAM 1500 Sport 4x2 for eleven (11) years and put 276,230 miles on it. The truck never let me down and I wanted another RAM. I live in Palm Beach County and could not find a good enough deal locally. I called Jerry Ulm CDJR who had the exact truck I was looking for not afraid to travel to buy one. I negotiated a deal on a 2025 RAM 1500 Tungsten 4x4 over the phone with Devonte Myles and his management team. We were quickly able to come to an OTD price that was better than the price they previously quoted me four (4) months prior when the truck arrived from the manufacturer. I booked a flight from FLL to TPA which the dealership is located only a few miles away from the airport. Devonte Myles had the truck clean and paperwork complete. Martin Gero made the finance paperwork easy to understand and quickly to execute. I was in and out the door in my new truck in just over one (1) hour. I sincerely appreciate the Jerry Ulm CDJR Team and highly recommend if you are shopping for a new RAM to give Devonte Myles and the Jerry Ulm CDJR management and finance team a chance to sell you one. Guts. Glory. RAM. More

by RMTEMPONE Verified Customer Verified Customer

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Devonte is an excellent person he helped us out more then we could of ask for. we could of ask for. More

by AWILDA.PEREZ4 Verified Customer Verified Customer

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Five-Star Experience from Start to Finish! I had a truly wonderful experience purchasing a used vehicle. From the moment I reached out with a brief inquiry, Devonte was incredibly responsiv I had a truly wonderful experience purchasing a used vehicle. From the moment I reached out with a brief inquiry, Devonte was incredibly responsive and knowledgeable- not just about the vehicle, but also about the entire buying process. He made everything stress-free and pleasant from beginning to end. Devonte worked with me for weeks to help find the perfect vehicle. I was looking for something very specific, and his patience and sincerity made the wait worthwhile. He went above and beyond, showing genuine care and commitment to making sure I found exactly what I wanted. Once we found the right vehicle, the process moved quickly. I was in and out of the dealership in just a couple hours. Martin in finance was efficient, thorough, and made sure I got the best deal possible. Even after the purchase, Devonte kept in touch to ensure I was happy with my new car. That level of follow-up is rare and speaks volumes about his dedication to his customers. I will definitely be reaching out to Devonte again for any future vehicle purchases. Highly recommend!!! More

by LADYSCORPIO1821 Verified Customer Verified Customer

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I recently purchased a Jeep from this dealership, and I want to take a moment to highlight the positive and the areas that could be improved. First and foremost, Devonte did a phenomenal job. His knowle want to take a moment to highlight the positive and the areas that could be improved. First and foremost, Devonte did a phenomenal job. His knowledge of the vehicle and ability to understand what the customer is looking for is exceptional. Even when the process became frustrating, he remained professional and tactful in his communication, which is why I gave him 5 stars. He demonstrated that he understands the importance of completing the job and ensuring the customer is taken care of all the way through. I also want to recognize Martin, who was outstanding during the closing process. He took the time to explain the dealership’s history and carried himself with professionalism, making the final steps of the sale smooth and informative. Where my experience fell short was in the financing process. Despite coming in with a pre-approved check from my bank, I felt pressured to use the dealership’s in-house lender. Both the Finance Manager and Devonte insisted they could secure a better interest rate, but I had already made my decision. I explained that I wanted my wife involved in the process, but since she works the night shift at a hospital, it wasn’t possible for her to come in before work. Unfortunately, the Finance Manager continued to push for it, without fully considering our circumstances—including the fact that we live in Wesley Chapel and she would have had to fight Tampa traffic before her shift. As a U.S. service member with a spouse who is a first responder, I found this lack of flexibility and understanding disappointing. Once I made it clear I was moving forward with my pre-approval, I noticed a shift in tone and demeanor from both the Finance Manager and Devonte. While Devonte handled it professionally, it was clear that there was frustration and an eagerness to conclude the process. I also wish more time had been spent upfront explaining the warranty options and coverage. Had that been communicated earlier, I could have budgeted for it instead of paying out-of-pocket later. To add to the frustration, within 15 minutes of leaving the dealership, the Auto Start/Stop warning light came on in my new Jeep. I also noticed a knocking sound during shifting when accelerating, which makes me question whether the vehicle had been properly serviced before sale. This experience leaves me unsure if I want to return here for servicing. Overall, the dealership itself is impressive and clearly moves a lot of Jeeps. However, I would encourage the management team—especially in finance—to put more focus on customer care and to recognize that not all customers can or should be pressured into using in-house lending. Incentives and kickbacks should never come at the expense of customer trust. With that said, I want to sincerely thank Devonte and Martin for their professionalism. They were the highlights of my experience and truly represent what good customer service should look like. More

by USMC Veteran Verified Customer Verified Customer

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It was a pleasure working with Stephen and Devonte. Stephen’s no pressure sales approach and Devonte’s consistent communication helped seal the deal and make the experience painless. Stephen’s no pressure sales approach and Devonte’s consistent communication helped seal the deal and make the experience painless. More

by davehagey@yahoo.com Verified Customer Verified Customer

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