Ali Fawaz

Great customer service excellent staff from the sales to finance definitely one of the most pleasant experience and they gave me as a customer from now on finance definitely one of the most pleasant experience and they gave me as a customer from now on More

by Tariqelyaman Verified Customer Verified Customer

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Julian and John Guzman were absolutely top notch. No pressure no games nothing but professionalism. Thank you No pressure no games nothing but professionalism. Thank you More

by Suazo Verified Customer Verified Customer

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Te mienten y el de finanzas Ali no cumplió con los arreglos del carro y me plantearon unos seguros para el carro y todo fue mentira y te dicen que firmes que todo lo acordado va a estar en el contrato arreglos del carro y me plantearon unos seguros para el carro y todo fue mentira y te dicen que firmes que todo lo acordado va a estar en el contrato y es falso no recomiendo ese dealer todo es mentira Cristofer no te contesta el teléfono y te da una garantía que es mentira Cristofer Tengo testigo More

by BR980714 Verified Customer Verified Customer

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Came in for an oil change and tire rotation only to e leaving with another new truck (3rd one). Couldn't say no to the trade in value and discounts. I won't be going anywhere else for service and purchas leaving with another new truck (3rd one). Couldn't say no to the trade in value and discounts. I won't be going anywhere else for service and purchases. Caleb Charles and James Davidson are the people to look for. More

by goins312 Verified Customer Verified Customer

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My experience was good all around from sale to purchase. would recommend this dealership to anyone would recommend this dealership to anyone More

by Downtoearth1968 Verified Customer Verified Customer

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This was by far the worst and most stressful purchasing experience I have ever had. I found this GMC Yukon online and set an appointment to view it with Denzel. He was prompt and pleasant to work with. Onc experience I have ever had. I found this GMC Yukon online and set an appointment to view it with Denzel. He was prompt and pleasant to work with. Once all the paperwork was agreed upon, then came the nightmare. Working with Ali, he was the absolute worst finance personal I have worked with. Pushing the aftermarket warranty when I expressed, I did not want one. The contract would easily put me over my comfort level for monthly payments, and he stated, its only 34 dollars a month. This is an unacceptable tactic. Since I work in the F&I business, this gives the aftermarket warranty a bad reputation. Once all this was finalized, I come to find out the finance company declined my application and yet I was able to leave with my vehicle. This resulted in a call from Ali days later indicating I need to pay $10,000 to get a loan or end up with a $2,000 a month payment. This created undue stress as neither option was acceptable and I was left with my only other option to return the vehicle and receive my trade back. After a call with AXOS bank, they indicated they would love to give me a loan if the terms were presented correctly. After finally putting my foot down with Ali, he was able to locate a credit union to take the loan, 6 days after I left with my vehicle. That week was the most undue stress I have ever experienced. With this experience, I will never purchase from Jerry Ulm nor will I ever recommend someone to purchase from there. More

by justint941 Verified Customer Verified Customer

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Looked online…Communicated my needs… car prepped and ready with a video walk around before ever arriving at the dealership… dealership was top notch… had and offered anything and everything one could ev ready with a video walk around before ever arriving at the dealership… dealership was top notch… had and offered anything and everything one could ever want… even a great restaurant inside… A+++. Thank you for delivering the car I wanted at an amazing price!!! More

by d.vanderschaaf Verified Customer Verified Customer

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My experience with Jerry Ulm CDJR was beyond expectations. They were personable and professional. Actually listened to what my concerns were and worked to meet my expectations. Michael "Mike" an expectations. They were personable and professional. Actually listened to what my concerns were and worked to meet my expectations. Michael "Mike" and Ali were beyond accommodating and addressed each and every one of my concerns. The time spent was far less than what I expected. Less than 2.5 hours - WOW! More

by dr.ddkyle Verified Customer Verified Customer

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Hacen las cosas sin consultar bien y sabiendo Que no tenia licensia no Los recomiendo tenia licensia no Los recomiendo More

by ELCABRO2204 Verified Customer Verified Customer

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Austin was a great sales advisor I came knowing exactly why I wanted he didn’t try and upsell me on anything and made my trade in incredibly smooth. They took very good care of me as a returning customer. why I wanted he didn’t try and upsell me on anything and made my trade in incredibly smooth. They took very good care of me as a returning customer. More

by TKISM82 Verified Customer Verified Customer

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