Dexter Alexander
Dexter Alexander at Wolfchase Honda

Dexter Alexander | Page 36

Service Advisor

Wolfchase Honda

2982 N Germantown Rd
Bartlett, TN 38133

4.9
928 Reviews
4.9

928 Reviews

Write a Review

928 Reviews of Dexter Alexander

February 20, 2021

Dealership Rating
Employee Rating

Always professional and friendly. I’ve been trusting them for years with the service of my Honda Odyssey. It is walkways done in a timely manner. More

by VANADAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Tierney , Les Kruger

Feb 22, 2021

Wolfchase Honda responded

Thank you for taking time out of your day to leave Wolfchase Honda a 5-star rating based on your recent visit, we truly appreciate it. I'm so happy to hear that once again, you found our Service Team to be both professional, friendly and efficient. We value your loyalty and look forward to serving you again.

February 16, 2021

Dealership Rating
Employee Rating

Dexter Alexander was great as usual when I needed my 2019 Honda Fit serviced. He is always a pleasure to deal with for my servicing needs. More

by CCB4U2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2021

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda as your go to dealership for service, we truly appreciate it. I'm happy to hear that Dexter, once again, provided you with an excellent service experience for your Honda Fit. Dexter always does everything he can to make sure our customers are more than 100% satisfied. We value your business and look forward to serving you again.

February 11, 2021

Dealership Rating
Employee Rating

I went to get my oil changed and the service department was great as always. However, it took them longer than what I’m use to for an oil change. More

by R. W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2021

Wolfchase Honda responded

R.W., thank you for taking the time to leave feedback based on your recent visit to our Service Department. I'm happy to hear that you had a great experience and I apologize for the longer than usual wait time. Occasionally it can take a little longer based on the workload and unexpected service needs to a car ahead of you. We value your business and look forward to serving you again.

February 11, 2021

Dealership Rating
Employee Rating

This dealership is fabulous. I would not go anywhere else. The shuttle service is so very necessary and just great. The service technicians are more than efficient. The service on vehicles is excellent More

by bjcrotty2206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Skylar Lewis

Feb 17, 2021

Wolfchase Honda responded

Thank you for taking time to provide such amazing feedback regarding your recent visit to our Service Department and thank you for your trust in the Service Team at Wolfchase Honda. We truly appreciate your loyalty and value your business.

February 05, 2021

Dealership Rating
Employee Rating

Dexter is always professional and efficient, I do think that $70.00 for a oil change is extensive especially when the car was ready in 15 minutes. More

by SHAPPYCHEEKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2021

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback regarding your recent service experience at Wolfchase Honda. I'm pleased to hear that you enjoyed the experience provided by Dexter and found him to be both professional and efficient. I also understand how you feel about the pricing. We are the only Honda dealership in the area that uses Genuine Honda parts, which does make the cost go up a bit, however it really does add to the longevity of your Honda. I will certainly pass your comments along to our Service Director for his consideration. We value your business and look forward to serving you again.

February 04, 2021

Dealership Rating
Employee Rating

Wonderful experience. Everything was explained to me. Made me feel very involved in the process. Very professional and personable. Really appreciate how everything was handled. More

by COWJONES
Customer Service
Recommend Dealer
Yes
Feb 05, 2021

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback in reference to your recent visit to our Service Department. I'm pleased to see that you enjoyed your visit and felt involved throughout the entire process. Dexter is a long time valued member of our service staff and always goes above and beyond to take care of our clients. We value your business and look forward to serving you again.

February 03, 2021

Dealership Rating
Employee Rating

Everyone is friendly and knowledgeable about their product. Tyrese was super and explained the functions of my HR-V. and was very good at what he is doing. I would definitely come see him again. More

by BRENDABYRDPD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Skylar Lewis , Tyrese Mallory

Feb 05, 2021

Wolfchase Honda responded

Brenda, thank you so much for taking the time to leave such positive feedback regarding your recent buying experience at Wolfchase Honda. I'm happy to hear that you enjoyed working with Tyrese and found him to be both friendly and knowledgeable. Tyrese is one of our top sellers and always goes above and beyond for our customers, We value your business and wish you many safe and happy miles in your new Honda.

February 01, 2021

Dealership Rating
Employee Rating

Dexter Alexander makes the entire difference. He is affable, knowledgeable and professional. He explains well everything that you need to know about your car. He needs to be commended. More

by ALI BURGOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2021

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent service visits. I'm happy to hear that you enjoyed your experience with Dexter and our Service Team. Dexter has been here since we moved to this location 17 years ago and always goes above and beyond for our customers, and just like you stated, is both professional and knowledgeable. We value your business and look forward to serving you and your Honda again.

January 31, 2021

Dealership Rating
Employee Rating

The staff was friendly, and I was pleased with the quality and timeliness of the work performed. I was pleased, and will definitely be back. More

by moemott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2021

Wolfchase Honda responded

Thank you for taking the time to leave feedback regarding your recent visit to our Service Department. I'm happy to hear that you enjoyed dealing with our team and found them to be both friendly and efficient. We value your business and look forward to serving you again.

January 31, 2021

Dealership Rating
Employee Rating

Service was wonderful from start to finish!! I called and was told to come as soon as I wanted. It took no time to for them to complete the job! More

by TBLACK0316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2021

Wolfchase Honda responded

Tblack0316, thank you for taking the time to provide feedback in reference to your recent visit to Wolfchase Honda's service department. I'm pleased to hear that you found our team to be both friendly and efficient. We appreciate your business and look forward to serving you again.

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