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John Tierney
John Tierney at Wolfchase Honda
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John Tierney

Service Consultant

Wolfchase Honda

2982 N Germantown Rd
Bartlett, TN 38133

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5.0
70 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

35 yrs, 4 mos

Languages Spoken

English English

5.0

70 Reviews

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70 Reviews of John Tierney

April 17, 2024

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Employee Rating

Excellent dealership and service department. Managers and service advisors along with snack ladies are above and beyond reproach!! More

by Honda4us
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Terence Williams, Billy Kessler, Luis Castillo, Kenneth "Rags" Jones, Yeen Briceno, Donnie Fulkerson, Michelle Dorris , Cathy and Angela snacks

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April 16, 2024

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I used this dealership service department for the last 5 years. They have always treated me well More

by CARTERROSAG
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Recommend Dealer
Yes

Other Employees Tagged: Tim McCrary, Luis Castillo

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April 14, 2024

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Great service and friendly staff They definitely aim to please. I've been going there now from another place and I'm satisfied with them. More

by drhazelpichiro
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Recommend Dealer
Yes

Other Employees Tagged: Dexter Alexander, Kenneth "Rags" Jones, Skylar Lewis, Yeen Briceno, Donnie Fulkerson

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Apr 16, 2024

Wolfchase Honda responded

Thank you for choosing Wolfchase a for your recent service needs. We’re happy to learn that you are happy you switched to our service center. We value your business and your feedback.

April 10, 2024

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They did what they were supposed to do to my Honda Ridgeline. I'll go back again. More

by jessepatwilliams
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Yes
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April 09, 2024

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my Pilot service was reasonably fast even though it was more entailed than I had expected More

by MLRPAT
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Yes
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Apr 10, 2024

Wolfchase Honda responded

Thanks for choosing Wolfchase Honda for your recent service needs and for taking time to leave us a 5-star rating, we truly appreciate it. It's great to learn that your service went well even considering it was more involved than you expected, John always give his best to our clients. We value your business and look forward to serving you again.

April 06, 2024

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I had the rear window of my car repaired and It looks as nothing happened. More

by AQUILESRG
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Yes
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Apr 09, 2024

Wolfchase Honda responded

Thanks for the 5-star rating and the amazing feedback. We're thrilled to hear that your rear window was repaired to your complete satisfaction and that you enjoyed working with John. We value the opportunity to serve you and look forward to seeing you again.

April 01, 2024

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Employee Rating

The technician didn't tighten up the spare tire mount. It was rattling. I had to fix it when I got home More

by vanlwatkinsjr
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Recommend Dealer
Yes
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Apr 02, 2024

Wolfchase Honda responded

Thank you for your feedback regarding your recent visit to our Service Center. It's dissapointing to learn that your spare tire mount was not secured and that you had to tighten it when you returned home, that is not acceptable. I completely understand your frustrations and have passed your feedback along to our Service Director. He asked that I assure you that he will address this with the technician who handled your service and will take whatever steps he deems necessary after consulting with him. We value your business and, on behalf of our entire team here at Wolfchase Honda, I apologize for the inconvenience.

March 28, 2024

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This is my 2nd purchase here at Wolfchase Honda. ..my dealership of choice! Always accommodating...thorough...warm & friendly, professional staff! They always make me feel like Family! More

by ladydi1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hughes , Reggie Williams, Greg King, Marcus Brown, William McCarley, Dexter Alexander, Skylar Lewis, Yeen Briceno, Donnie Fulkerson , Abdul Jones

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March 27, 2024

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Great people excellent service. Dealership was well maintained and inviting. Workmanship was exceptional. Will keep bringing my car back! More

by cindyday01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terence Williams, Carl Yates, Reggie Williams, Billy Kessler, Richard Hall, Tim McCrary, Marcus Brown, William McCarley, Donnie Fulkerson

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March 25, 2024

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Friendly, professional, and timely service. I will continue to use this service center even though it is several miles from my home. More

by c101johnson
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dexter Alexander, Kenneth "Rags" Jones

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