Dexter Dawson

If I could give a 0 star I would. Sharpest Rides is a predatory establishment. They sell vehicles with massive issues and then say they will give a warranty but the warranty is total Sharpest Rides is a predatory establishment. They sell vehicles with massive issues and then say they will give a warranty but the warranty is total xx. I purchased a 2018 GMC from Sharpest Rides on March 29th. It has need to be fixed 3 separate times since purchasing it. The second time it needed fixes I was without a vehicle for almost a month and I had to pay over 1000 out of pocket because the warranty wouldn't cover the whole thing. Now we are on the 3rd issue and not only do I not have my car back and its been almost 4 weeks but the warranty company is pushing back asking for more and more info. The cost of this current fix is over $5000. Sharpest Rides should be put out of business. They are total scammers who care nothing about the people they are selling to. I am now getting lawyers involved because of the absolute nightmare of a situation this has turned into. More

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Dexter and Daniel were extremely helpful and friendly! Great customer service when coming in to dealer ship today! Great customer service when coming in to dealer ship today! More

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I purchased a 2018 dodge journey from The Sharpest Rides on 4/29/2025. Before I even reached my house the check engine light came on and the car started overheating. The customer care manager Frankie had th on 4/29/2025. Before I even reached my house the check engine light came on and the car started overheating. The customer care manager Frankie had the car towed to a shop they contract with called Next Gen, they told me a part they already fixed was faulty so they replaced a hose, told me the car over heating made the car throw the check engine light on and assured me they fixed the problem I also want to add just replacing that took a week and a half. I picked it up May 10th, the car started overheating after driving it about 45 minutes, I had a family member who is a mechanic look at it and he told me to give the car right back to them because the issue is either a cracked cylinder block or cracked head gasket. I called Frankie on Monday May 12th after I got off work, he told me he would have it towed back the next morning which he did. So from May 13th until the 16th I waited, didn’t hear anything so I followed up asking for any answers and I still don’t have one. I have been able to drive this car maybe four times since I purchased it and I am a single mother of five children who can’t afford to not have transportation after giving them 2k down, they don’t have any loaner cars, they don’t know what’s wrong so I can’t move forward with a claim and at this point I just want my money back or the car to be fixed and not sit in a “diagnostic” stage for weeks. I have reached out to the General Manager Daren who listened to what I had to say but wasn’t very helpful with a solution which I made very clear that I needed some source of transportation immediately since they sold me a car that doesn’t properly run, Daren told me that I would be getting a call or answers by the end of business today May 17th 2025, the shop closed at noon today so I know I will now have to wait until Monday and I am beyond upset More

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Excellent customer service! He took his time to show us around and find exactly what we were looking for. Awesome experience I'll be buying from him again. He took his time to show us around and find exactly what we were looking for. Awesome experience I'll be buying from him again. More

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