Deya Oumallal | Page 6

Great service by a great sales rep Went into Universal Nissan to buy a car and can tell you I hate dealerships however Keith was so nice and honest with me and gave me what I wanted wh Went into Universal Nissan to buy a car and can tell you I hate dealerships however Keith was so nice and honest with me and gave me what I wanted while listening and paying attention to my needs Thank you Keith I highly will recommend you ALL DAY. More

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Surprise I did not intend to buy a new car today. As a matter of fact, I was intent on saying no to any attempt to sell regardless of the deal. Anticipating a I did not intend to buy a new car today. As a matter of fact, I was intent on saying no to any attempt to sell regardless of the deal. Anticipating a high pressure sale, I visited the showroom ready to leave at a moments notice. I was introduced to Yogi and the rest is history. Without a hint of pressure, he did all he could to accommodate my every concern. Long story short, this jaded New Yorker (me) drove my wife home in a new 2016 end of the model year Rogue. To say the experience was pleasurable is putting it mildly. I loved buying our new car there and I will recommend this dealership, as well as Yogi, to every and anyone I know who is looking to be treated like a human being when buying a car. Even the finance guy (Norm LeBlanc) was so kind and, while he did make it known that we had further options, he did not try to pressure us in any way to purchase them. I truly appreciated his style and "cool" demeanor. Nice going Norm. You guys really made our day. Thank you Universal Nisan. Thank you Yogi and Norm. More

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Yes, I Will Be Returning I was content with my overall visit, we all know how monotonous multiple trips to different dealerships can be. Universal was thus far my favorite tha I was content with my overall visit, we all know how monotonous multiple trips to different dealerships can be. Universal was thus far my favorite thanks to the staff. More

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Poor Customer Service! The car we bought early this month is great, but this place lacks in customer service. We have never seen poor customer service at a dealership until The car we bought early this month is great, but this place lacks in customer service. We have never seen poor customer service at a dealership until we came to Universal Nissan. Every time I call they ask who I like to be transferred to instead of how may I help you. Every time we call and leave a voicemail, no one calls back with an answer to our questions. We have left many voicemails to the sales agent Philip, and finance manager Josh at Nissan, but no follow up calls have been receive yet. We have gotten the run around ever since we started the buying process early this month. We had to drive up to the dealership multiple times because they failed to have us sign certain documents, and wasted our time which we value you the most. I feel like something is screwed up somewhere in the system, and if we can't get it right soon further action may need to be taken. More

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Exceptional Experience I have purchased several vehicles throughout my life, but have to say that buying a car from this dealer has been by far the best. Super friendly sta I have purchased several vehicles throughout my life, but have to say that buying a car from this dealer has been by far the best. Super friendly staff, neat facilities and fast service. After being rejected by another dealer who offered all kinds of perk but couldn't approve me, I went to Universal Nissan and did not have to be there all day, the process was fast and painless and most importantly, I was approved. Alexis Mangual (salesperson) was exceptional! He explained everything about the car I needed to know, guide me through the process and helped me get the car I wanted. He went above and beyond to help this deal happen. His manager Deya, and Finance person Josh were extremely helpful and friendly as well. I walked out of there with a brand new Nissan Altima with a special edition package. I am super happy and will recommend to my friends and family. More

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Great experience Deya and Keith were extremely patient and nice. Please send your friends and family here. This is a great establishment. Thanks Universal Nissan for t Deya and Keith were extremely patient and nice. Please send your friends and family here. This is a great establishment. Thanks Universal Nissan for the great deal! More

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Great dealership I had a really great experience here. My consultant Keith helped me out a lot and was giving me key points pin how to get a car and worked with my cre I had a really great experience here. My consultant Keith helped me out a lot and was giving me key points pin how to get a car and worked with my credit More

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Great service Hands up to one of the best experiences I ever had purchasing a car ,The Sales manager Deya and the sales person Keith helped me purchase a brand new Hands up to one of the best experiences I ever had purchasing a car ,The Sales manager Deya and the sales person Keith helped me purchase a brand new Altima and made it affordable by giving me 0% and an exceptional discount. I left happy and I will send my mother to purchase a murano from them More

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My opinion When I came in I was greeted nicely and professional. J.R was the sales rep. That helped me find my dream car. He was extremely nice and very helpful. When I came in I was greeted nicely and professional. J.R was the sales rep. That helped me find my dream car. He was extremely nice and very helpful. After I got into my car accident I thought I was going to end up in a used car because that was all that I could afford but he took that option away and put me in a brand new car!!! I was soooooo happy and Im glad he helped me. More

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Exceptional service Purchased my car in less than 2 hours. I was able to drive off with a brand new Sentra with a payment I can afford , thank you Deya Purchased my car in less than 2 hours. I was able to drive off with a brand new Sentra with a payment I can afford , thank you Deya More

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